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Job Title:Visitor Experience Guide / Tour Guide
Hours:Part-time – Minimum 20 hours per week (must be available for evening and weekend work)
Salary:Dependent on experience
About the Role:
Our Visitor Experience Guides are ambassadors for Stirling Distillery and the exceptional products we produce. We’re looking for an enthusiastic, charismatic, and hard-working individual to join our small, friendly team. You’ll be responsible for delivering informative, engaging tours of the distillery, sharing our story with visitors, and ensuring every guest leaves with a memorable experience — and maybe a bottle or two.
Key Responsibilities:
- Welcome and engage all visitors in a professional, friendly manner
- Host gin and whisky tasting experiences and distillery tours
- Promote and sell products across our gin and whisky ranges
- Manage till operations, cashing up, and stock takes
- Maintain well-stocked and visually appealing shop and bar displays
- Pour and serve drinks, including cocktail service and basic bar work
- Assist with admin tasks such as replying to emails and processing online orders
- Support the head distiller with occasional production tasks
- Help maintain a clean, welcoming environment for guests
- Capable of multitasking, especially during busy periods
What We’re Looking For:
- Passionate and outgoing personality with a flair for public speaking
- Confident leading groups and delivering engaging presentations
- Flexible approach to work, including evenings and weekends
- Excellent team player with a proactive attitude
- Strong customer service skills and attention to detail
- Comfortable in a fast-paced hospitality environment
- Full UK driving licence required
- Previous hospitality, retail, or tourism experience
- Knowledge or interest in gin and whisky (training will be provided)
- Leadership or team management experience
Required:
- Minimum 2 years face-to-face customer service or retail experience
- Minimum education: High School / Secondary School / GED
Why Join Us?
Stirling Distillery is an award-winning visitor attraction in the heart of Stirling. We offer a supportive and inclusive working environment with opportunities for growth, hands-on experience in the spirits industry, and a role where no two days are the same.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
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Industries
Wine & Spirits
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Contact Detail:
Stirling Distillery Recruiting Team