At a Glance
- Tasks: Manage and coordinate daily operations of council-run bus services to ensure smooth transport.
- Company: Join a community-focused team dedicated to delivering high-quality public transport services.
- Benefits: Enjoy 30 days annual leave, flexible working, and excellent health benefits.
- Other info: Great career growth opportunities with ongoing learning and development support.
- Why this job: Make a real impact in your community by enhancing public transport experiences.
- Qualifications: Strong organisational skills and knowledge of public transport regulations required.
The predicted salary is between 34896 - 37746 € per year.
Closing Date: 31st May 2026
Contract Type: Permanent, Full Time
Salary: £34,896- £37,746
Hours: 35 per week
Location: Stirling Bus Station
Join the team keeping our communities moving! Are you passionate about public transport and delivering reliable, high-quality services to our communities? We're looking for a motivated and dynamic Public Transport Operations Coordinator to take a leading role in managing and developing our in-house operated bus services. This is an exciting opportunity to make a real impact, ensuring passengers have safe, efficient, and accessible transport every day.
About the Role
As a Public Transport Operations Coordinator, you will oversee the day-to-day delivery of council-run bus services, ensuring they operate smoothly, safely, and in line with service standards. You’ll be at the heart of operations—working closely with drivers, maintenance teams, key stakeholders and passengers to ensure services meet the needs of the communities and grow patronage.
Key Responsibilities
- Coordinate and manage daily operations of in-house bus services
- Monitor service performance, reliability, and punctuality
- Line management of drivers
- Liaise with vehicle maintenance teams to ensure vehicle availability and safety
- Assist in timetable planning, service improvements, and reacting to operational issues
- Respond to customer feedback and work to continuously enhance passenger experience
- Work collaboratively with internal teams, external partners, and stakeholders
- Ensure compliance with transport regulations, health & safety standards, and council policies
What We’re Looking For
- Strong organisational and problem-solving skills
- Excellent communication and team coordination abilities
- Knowledge of public transport regulations
- A proactive, solutions-focused mindset
- MS office skills
If you’re ready to help deliver high quality transport services and play a vital role in keeping our communities connected, we’d love to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race. The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Children and Adults. If your application is progressed after the interview, you will be asked to complete the form and have your details verified.
The Benefits
- 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)
- Pro-rated for part time roles.
- Flexible working including hybrid office/work from home arrangements where the role allows.
- Biennial incremental progression until top of your payscale is reached
- Membership of the Local Government Pension Scheme.
- Up to 6 months full sick pay and 6 months half pay dependent on length of service
- Carers Leave
- Up to 4 weeks paid Paternity Leave
- Access to Health & Wellbeing support
- Ongoing opportunities for Learning & Development
- Cycle to Work Scheme
- Lift share Scheme
- Car Lease Scheme
- Technology Benefit Scheme
Public Transport Operations Coordinator in Stirling employer: Stirling Council
Join a forward-thinking organisation that prioritises community connectivity and employee well-being. As a Public Transport Operations Coordinator in Stirling, you will benefit from a supportive work culture that values flexibility, professional growth, and a strong commitment to delivering high-quality public transport services. With generous annual leave, opportunities for ongoing development, and a focus on work-life balance, this role offers a meaningful career path in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Public Transport Operations Coordinator in Stirling
✨Tip Number 1
Network like a pro! Reach out to people in the public transport sector, attend industry events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! As a Public Transport Operations Coordinator, you'll need to liaise with various teams and stakeholders. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our mission to keep communities moving.
We think you need these skills to ace Public Transport Operations Coordinator in Stirling
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in public transport operations. We want to see how your skills align with the role of Public Transport Operations Coordinator, so don’t hold back!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and come up with solutions, so let us know how you’ve done this before!
Communicate Clearly:Your written application should be clear and concise. Use straightforward language and make sure to proofread for any typos or errors. We appreciate good communication skills, and it starts right here!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stirling Council
✨Know Your Stuff
Make sure you brush up on public transport regulations and the specific services offered by the company. Understanding the ins and outs of bus operations will show your passion and commitment to delivering high-quality services.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully tackled operational issues or improved service delivery. This role requires a proactive mindset, so demonstrating how you've solved problems in the past will set you apart.
✨Communicate Clearly
As a Public Transport Operations Coordinator, you'll need to liaise with various teams and stakeholders. Practice articulating your thoughts clearly and confidently, especially when discussing how you would enhance passenger experience based on customer feedback.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, ongoing projects, or future challenges in public transport operations. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
