At a Glance
- Tasks: Deliver excellent customer service and support at Raploch Community Campus.
- Company: Join Stirling Council and be the face of our community services.
- Benefits: Enjoy 30 days annual leave, flexible working, and a great work-life balance.
- Other info: Inclusive workplace with opportunities for career progression.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer-focused attitude and willingness to go the extra mile.
The predicted salary is between 20000 - 25000 £ per year.
Are you customer focused with a drive to deliver excellent customer service? We have a great opportunity to work within our Customer Service Team based predominantly at our reception within Raploch Community Campus (there will be the requirement to cover other customer service areas during any periods of annual leave or absence). You will be the face of Stirling Council and offer advice and support to your customers on all aspects of services offered. You will be proactive and willing to go the extra mile for your customers.
We are recruiting for a Customer Service Advisor to work 21 hours per week during the hours of 0830 to 1600 Monday to Wednesday. If you wish to have an informal discussion please contact Karen Boyle on 01786 237882. If you’ve got the right skills for the job we want to hear from you.
We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.
The Benefits:
- 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) pro-rated for part time roles.
- Flexible working including hybrid office/work from home arrangements where the role allows.
- Biennial incremental progression until top of your payscale is reached.
- Membership of the Local Government Pension Scheme.
- Up to 6 months full sick pay and 6 months half pay dependent on length of service.
- Carers Leave.
- Up to 4 weeks paid Paternity Leave.
- Access to Health.
Customer Service Adviser (Part-Time) - 102122 - 476161 in Stirling employer: Stirling Council
Stirling Council is an excellent employer that prioritises customer service and employee well-being, offering a supportive work culture within the vibrant Raploch Community Campus. With generous benefits such as 30 days of annual leave, flexible working arrangements, and opportunities for professional growth, employees can enjoy a fulfilling career while maintaining a healthy work-life balance. Join us to be part of a team that values diversity and is committed to making a positive impact in the community.
