At a Glance
- Tasks: Lead a team focused on preventing homelessness and ensuring high-quality service delivery.
- Company: Join a supportive organisation dedicated to making a difference in the community.
- Benefits: Enjoy 30 days annual leave, flexible working, and excellent pension options.
- Other info: Dynamic role with opportunities for continuous learning and development.
- Why this job: Make a real impact by helping vulnerable individuals find safe housing solutions.
- Qualifications: Strong supervisory skills and a commitment to service improvement required.
The predicted salary is between 47976 - 50865 £ per year.
We are seeking an experienced and motivated individual to join our Homeless Team as Service Co‑ordinator for Homeless Prevention/MAPPA. In this role, you will supervise the Homeless Teams, with a focus on Homeless Prevention, Housing Support and Admin Teams, ensuring high‑quality service delivery and compliance with statutory duties. You will oversee homelessness decision‑making, manage performance targets and data returns, and respond to complaints and Councillor enquiries. You will also hold legal responsibility for administering and attending MAPPA activity, working closely with partner agencies to support effective risk management and safe housing solutions.
We are looking for someone with strong supervisory skills, excellent interpersonal and negotiation abilities, and a commitment to continuous service improvement within a fast‑paced, multidisciplinary environment. The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Children and Adults. If your application is progressed after the interview, you will be asked to complete the form and have your details verified. If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.
The Benefits:
- 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) pro-rated for part time roles.
- Flexible working including hybrid office/work from home arrangements where the role allows.
- Biennial incremental progression until top of your payscale is reached.
- Membership of the Local Government Pension Scheme.
- Up to 6 months full sick pay and 6 months half pay dependent on length of service.
- Carers Leave.
- Up to 4 weeks paid Paternity Leave.
- Access to Health & Wellbeing support.
- Ongoing opportunities for Learning & Development.
- Cycle to Work Scheme.
- Lift share Scheme.
- Car Lease Scheme.
- Technology Benefit Scheme.
Service Coordinator employer: Stirling Council
Join our dedicated team at Allan Water House, where we prioritise a supportive work culture and employee well-being. As a Service Coordinator, you will benefit from flexible working arrangements, generous leave policies, and ongoing professional development opportunities, all while making a meaningful impact in the community through homelessness prevention initiatives. Our commitment to inclusivity and continuous improvement ensures that every team member can thrive in their role and contribute to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the sector and let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Tailor your responses to show how your experience aligns with their mission, especially in areas like homelessness prevention and team management. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your skills and experiences. Focus on your supervisory skills and how you've improved service delivery in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Service Coordinator role. We want to see how you can contribute to our Homeless Team, so don’t hold back on showcasing your relevant experience!
Showcase Your Supervisory Skills:Since this role involves supervising teams, it’s crucial to emphasise your leadership abilities. Share examples of how you've successfully managed teams or projects in the past, and how you’ve ensured high-quality service delivery.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stirling Council
✨Know Your Stuff
Make sure you understand the role of a Service Coordinator inside out. Familiarise yourself with homelessness prevention strategies, housing support services, and the legal responsibilities involved. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Leadership Skills
As this role involves supervising teams, be prepared to discuss your supervisory experience. Think of specific examples where you've led a team, managed performance targets, or improved service delivery. Highlighting your interpersonal and negotiation skills will also be key here.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about how you would handle complaints or manage risk in a multidisciplinary environment. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team's current challenges or how success is measured in this role. This shows that you're proactive and genuinely interested in contributing to the organisation's goals.
