Revenue & Support Clerical Officer - 101875 - 464816
Revenue & Support Clerical Officer - 101875 - 464816

Revenue & Support Clerical Officer - 101875 - 464816

Full-Time 24000 - 28000 £ / year (est.) No home office possible
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Stirling Council

At a Glance

  • Tasks: Join our Council Tax team and manage a variety of administrative tasks.
  • Company: A supportive council focused on community and employee well-being.
  • Benefits: 30 days annual leave, flexible working, and health support.
  • Other info: Great career progression and a friendly work environment.
  • Why this job: Make a difference in your community while developing valuable skills.
  • Qualifications: Organised, excellent communicator, and customer-focused.

The predicted salary is between 24000 - 28000 £ per year.

We are seeking an enthusiastic individual to join our Council Tax team. The role will play a key part in the administration of Council Tax. You will be responsible for carrying out a wide range of tasks relating to Council Tax administration, including updating liabilities, gathering information and resolving queries. This role will also include processing of education benefits and general administration.

You should be organised with the ability to multitask, have excellent communication skills, both written and verbal, and a customer-focused approach. You should be able to work independently. A good understanding of Council Tax legislation would be desirable.

The successful candidate will be required to undertake Level 1 Disclosure check. If your application is progressed after the interview, you will be asked to complete the form and have your details verified. If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.

Additional Salary Information:

  • 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) pro-rated for part-time roles.
  • Flexible working including hybrid office/work from home arrangements where the role allows.
  • Biennial incremental progression until top of your payscale is reached.
  • Membership of the Local Government Pension Scheme.
  • Up to 6 months full sick pay and 6 months half pay dependent on length of service.
  • Carers Leave.
  • Up to 4 weeks paid Paternity Leave.
  • Access to Health & Wellbeing support.
  • Ongoing opportunities for Learning & Development.
  • Cycle to Work Scheme.
  • Lift share Scheme.
  • Car Lease Scheme.
  • Technology Benefit Scheme.

Revenue & Support Clerical Officer - 101875 - 464816 employer: Stirling Council

Join our Council Tax team in Stirling, where we prioritise a supportive work culture that values employee well-being and professional growth. With generous benefits including 30 days of annual leave, flexible working arrangements, and access to health and wellbeing support, we foster an environment that encourages a healthy work-life balance while providing ongoing learning opportunities. As a key player in local government, you will contribute to meaningful community services while enjoying a collaborative atmosphere with your colleagues.
Stirling Council

Contact Detail:

Stirling Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Revenue & Support Clerical Officer - 101875 - 464816

✨Tip Number 1

Get to know the Council Tax team and what they do! Research their recent projects or initiatives. This will help you tailor your conversation during interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your communication skills! Since this role requires excellent verbal and written communication, try role-playing common interview questions with a friend or family member. It’ll boost your confidence and help you articulate your thoughts clearly.

✨Tip Number 3

Show off your organisational skills! During the interview, share examples of how you've successfully managed multiple tasks or resolved queries in the past. This will demonstrate that you can handle the demands of the role effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Revenue & Support Clerical Officer - 101875 - 464816

Council Tax Administration
Information Gathering
Query Resolution
Education Benefits Processing
General Administration
Organisational Skills
Multitasking
Communication Skills
Customer Focus
Independent Working
Understanding of Council Tax Legislation
Attention to Detail

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our Council Tax team and contributing to the administration of Council Tax.

Highlight Relevant Skills: Make sure to emphasise your organisational skills and ability to multitask. We’re looking for someone who can handle a variety of tasks, so give us examples of how you've done this in the past!

Communicate Clearly: Since excellent communication is key, ensure your written application is clear and concise. Use straightforward language and structure your thoughts logically to make it easy for us to understand your points.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Stirling Council

✨Know Your Council Tax Stuff

Brush up on your understanding of Council Tax legislation before the interview. Being able to discuss relevant laws and regulations will show that you're serious about the role and can handle the responsibilities that come with it.

✨Show Off Your Organisational Skills

Prepare examples of how you've successfully managed multiple tasks in previous roles. This could be through specific projects or day-to-day responsibilities. Highlighting your organisational skills will demonstrate that you can juggle the various duties of the position.

✨Practice Your Communication Skills

Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions.

✨Be Customer-Focused

Think of instances where you've gone above and beyond for a customer or resolved a tricky query. Be ready to share these stories during the interview to showcase your customer-focused approach, which is essential for the role.

Revenue & Support Clerical Officer - 101875 - 464816
Stirling Council
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