Service Coordinator- Allan Water House/Springkerse House- 102062 - 476961 in Glasgow

Service Coordinator- Allan Water House/Springkerse House- 102062 - 476961 in Glasgow

Glasgow Full-Time 47976 - 50865 £ / year (est.) Home office (partial)
Stirling Council

At a Glance

  • Tasks: Supervise teams focused on homeless prevention and ensure high-quality service delivery.
  • Company: Join a dedicated team making a real difference in the community.
  • Benefits: 30 days annual leave, flexible working, and excellent pension scheme.
  • Other info: Ongoing learning opportunities and a great work-life balance.
  • Why this job: Make a positive impact while developing your leadership skills in a supportive environment.
  • Qualifications: Strong supervisory skills and commitment to service improvement required.

The predicted salary is between 47976 - 50865 £ per year.

Closing Date: 30th June 2026

Contract Type: Full Time, Permanent

Salary: £47,976- £50,865

Hours: 35 per week

Location: Allan Water House/Springkerse House

We are seeking an experienced and motivated individual to join our Homeless Team as Service Coordinator for Homeless Prevention/MAPPA. In this role, you will supervise the Homeless Teams, with a focus on Homeless Prevention, Housing Support and Admin Teams, ensuring high quality service delivery and compliance with statutory duties. You will oversee homelessness decision making, manage performance targets and data returns, and respond to complaints and Councillor enquiries. You will also hold legal responsibility for administering and attending MAPPA activity, working closely with partner agencies to support effective risk management and safe housing solutions. We are looking for someone with strong supervisory skills, excellent interpersonal and negotiation abilities, and a commitment to continuous service improvement within a fast paced, multidisciplinary environment.

The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Children and Adults. If your application is progressed after the interview, you will be asked to complete the form and have your details verified. If you've got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief or race.

Responsibilities
  • Supervise the Homeless Teams, with a focus on Homeless Prevention, Housing Support and Admin Teams, ensuring high quality service delivery and compliance with statutory duties.
  • Oversee homelessness decision making, manage performance targets and data returns, and respond to complaints and Councillor enquiries.
  • Hold legal responsibility for administering and attending MAPPA activity, working closely with partner agencies to support effective risk management and safe housing solutions.
  • Lead continuous service improvement within a fast-paced, multidisciplinary environment.
Requirements
  • Member of the Protecting Vulnerable Groups Scheme (PVG) for Children and Adults; if progressed after interview, complete the form and have details verified.
  • Strong supervisory skills, excellent interpersonal and negotiation abilities.
  • Commitment to continuous service improvement.
Benefits
  • 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service). Pro-rated for part time roles.
  • Flexible working including hybrid office/work from home arrangements where the role allows.
  • Biennial incremental progression until top of your payscale is reached.
  • Membership of the Local Government Pension Scheme.
  • Up to 6 months full sick pay and 6 months half pay dependent on length of service.
  • Carers Leave.
  • Up to 4 weeks paid Paternity Leave.
  • Access to Health & Wellbeing support.
  • Ongoing opportunities for Learning & Development.
  • Cycle to Work Scheme.
  • Lift share Scheme.
  • Car Lease Scheme.
  • Technology Benefit Scheme.

Service Coordinator- Allan Water House/Springkerse House- 102062 - 476961 in Glasgow employer: Stirling Council

Join our dedicated team at Allan Water House/Springkerse House, where we prioritise a supportive work culture and employee well-being. As a Service Coordinator, you will benefit from flexible working arrangements, generous leave policies, and ongoing professional development opportunities, all while making a meaningful impact in the community through homelessness prevention initiatives. Our commitment to continuous improvement and collaboration ensures that you will thrive in a dynamic environment focused on delivering high-quality services.

Stirling Council

Contact Details:

Stirling Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Coordinator- Allan Water House/Springkerse House- 102062 - 476961 in Glasgow

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Stirling Council.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Stirling Council.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Stirling Council.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Stirling Council. Apply directly through us to stand out!

We think you need these skills to ace Service Coordinator- Allan Water House/Springkerse House- 102062 - 476961 in Glasgow

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Interpersonal Skills
Organisational Skills

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Stirling Council. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Service Coordinator- Allan Water House/Springkerse House- 102062 - 476961, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Stirling Council

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Stirling Council. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!