At a Glance
- Tasks: Manage the lifecycle of end-user devices and ensure optimal performance.
- Company: Join Stirling Council, a leader in digital transformation and community service.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Why this job: Be part of an innovative team shaping modern workplaces with cutting-edge technology.
- Qualifications: Degree in IT or related field with 5 years of hands-on experience required.
- Other info: Candidates from all backgrounds are encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about delivering seamless digital experiences and shaping the future of the modern workplace? Join Stirling Council and be part of an ambitious, forward-thinking team that values innovation, collaboration, and continuous improvement.
At Stirling Council, we are committed to driving digital transformation across our services to better serve our community. Our IT team is at the forefront of this mission, working with cutting-edge technologies, promoting flexible workstyles, and creating secure, modern digital workspaces. We believe in empowering our people, fostering a supportive work environment, and offering real opportunities for growth and development.
We are seeking a skilled and motivated Analyst - Device Provisioning to join our IT Modern Workspace - End User Computing (EUC) team. This is a pivotal role where you will be responsible for managing the full lifecycle of end-user devices, ensuring they are secure, compliant, and optimised for performance.
Key Responsibilities
- Lead the provisioning, configuration, and deployment of end-user devices using Microsoft Office365 Admin Consoles and SCCM.
- Design and implement Group Policies that support organisational compliance, security, and performance objectives.
- Collaborate closely with Service Desk, Infrastructure, and Security teams to diagnose and resolve complex device-related issues.
- Maintain comprehensive technical documentation and contribute to end-user training and support materials.
- Continuously monitor and report on device performance, compliance, and utilisation metrics.
- Identify opportunities for automation, optimisation, and innovation within device management processes.
Requirements
Essential Qualifications and Experience
- A degree in Information Technology, Computer Science, or a related discipline.
- Minimum 5 years' hands-on experience in device provisioning, configuration, and management in an enterprise environment.
- Proven expertise in Microsoft Endpoint Manager (Intune) and System Center Configuration Manager (SCCM).
- Strong experience with Group Policy design and administration.
- Excellent analytical, troubleshooting, and documentation skills.
- Clear and confident communicator with strong interpersonal skills, capable of working independently and collaboratively.
Desirable Skills & Certifications
- Experience managing Chromebooks and supporting Google Workspace for Education (e.g., Google Classroom).
- Certifications such as Microsoft Certified: Modern Desktop Administrator Associate or equivalent.
- Awareness of security best practices in endpoint management.
- Familiarity with device lifecycle automation tools and scripting (e.g., PowerShell).
Why Join Us?
- Be part of a council that is truly invested in digital transformation and community impact.
- Work with a talented and diverse IT team in a role that combines both strategy and hands-on delivery.
- Enjoy opportunities for professional development, training, and career progression.
- Access to flexible working arrangements and a generous benefits package.
The successful candidate will be required to complete a Level 1 Disclosure Scotland check. If your application is successful after the interview, you will be asked to complete the form and have your details verified. If you possess the right skills for the job, we want to hear from you. We encourage applications from candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief, or race.
Job Details
Salary and Additional Information
30 days annual leave plus 7 public holidays (rising to 35 after 5 years of continuous service). Flexible working including hybrid office/work from home arrangements. We support flexible working to help balance your career and personal life. Just let us know your needs. Biennial incremental progression until top of pay scale is reached. Membership of the Local Government Pension Scheme. For details, visit https://www.scotlgpsmember.org/about-the-lgps/. Up to 6 months full sick pay and 6 months half pay, depending on length of service. Carers Leave. Up to 4 weeks paid Paternity Leave. Access to Health & Wellbeing support. Ongoing Learning & Development opportunities. Cycle to Work Scheme. Lift share Scheme. Car Lease Scheme. Technology Benefit Scheme.
Analyst - STR07797 employer: Stirling Council
Contact Detail:
Stirling Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analyst - STR07797
✨Tip Number 1
Familiarise yourself with Microsoft Endpoint Manager (Intune) and SCCM, as these are crucial for the Analyst role. Consider setting up a test environment to practice device provisioning and management, which will give you hands-on experience to discuss during your interview.
✨Tip Number 2
Brush up on your knowledge of Group Policy design and administration. Being able to articulate how you've implemented Group Policies in past roles can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Stirling Council, especially those in the IT department. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your experience with automation and optimisation in device management. Think of specific examples where you've improved processes, as this aligns with the council's focus on innovation and continuous improvement.
We think you need these skills to ace Analyst - STR07797
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Analyst position. Tailor your application to highlight how your skills and experiences align with what Stirling Council is looking for.
Highlight Relevant Experience: Emphasise your hands-on experience in device provisioning, configuration, and management. Be specific about your expertise with Microsoft Endpoint Manager (Intune) and SCCM, as well as any relevant projects you've worked on.
Showcase Soft Skills: In addition to technical skills, Stirling Council values strong communication and interpersonal skills. Provide examples of how you've successfully collaborated with teams or resolved complex issues in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also expresses your passion for digital transformation and community impact. Make it personal and show why you want to be part of Stirling Council's IT team.
How to prepare for a job interview at Stirling Council
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with Microsoft Endpoint Manager and SCCM during the interview. Be prepared to discuss specific projects where you successfully managed device provisioning and configuration.
✨Demonstrate Problem-Solving Abilities
Since the role involves diagnosing complex device-related issues, be ready to share examples of how you've tackled similar challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Collaboration
The job requires working closely with various teams. Highlight your interpersonal skills and provide examples of successful collaborations with Service Desk, Infrastructure, or Security teams to show that you can work well in a team environment.
✨Prepare for Questions on Innovation
As the role focuses on continuous improvement and automation, think about ways you've identified opportunities for optimisation in previous roles. Be ready to discuss any innovative solutions you've implemented in device management processes.