Director of Client Strategy

Stirling is a scrappy, fast-paced agency that loves rolling up our sleeves to deliver bold ideas and exceptional results—focused on brand development, performance marketing, and technology. We’re looking for a Director of Client Strategy to join our leadership team and take ownership of client services. This role is designed for a strategic thinker who thrives on problem-solving, guiding client growth, and shaping how we deliver projects.

You’ll oversee client accounts, manage resources, and serve as the primary strategic lead for client engagements, ensuring our work is aligned with both business objectives and forward-thinking marketing strategies. If you love setting the vision for client success and making high-impact recommendations—all while rolling up your sleeves when needed—this is the role for you.

What we’re looking for in a Director of Client Strategy:

• Lead client strategy by taking ownership of client success, and identifying opportunities for growth, improvement, and innovation across retainers and projects.
• Oversee the client services team by managing and mentoring account team members, ensuring they are set up for success and delivering high-quality work.
• Act as the senior-most client partner by guiding discussions, solving challenges, and ensuring our work delivers real business impact.
• Take ownership of running annual planning and quarterly business reviews for clients.
• Step in to resolve roadblocks, make strategic calls, and recommend how we evolve client work within retainers.
• Determine the best internal resources for client work, helping allocate talent efficiently across projects.
• Shape and refine how Stirling delivers work, ensuring our process is smooth, scalable, and results-driven.
• Tag in on pitch opportunities to represent the client experience as needed.
• Work closely with the CEO and leadership team to refine agency offerings, client positioning, and overall account growth strategy.

Key Qualifications:

• 10+ years of experience in client services, account strategy, or marketing leadership in an agency setting.
• A strategic thinker who thrives on shaping client direction and marketing initiatives.
• A leader who has experience managing client relationships, marketing strategy, and account growth.
• A strong communicator who can mentor teams, optimize workflows, and lead both internal and client discussions with confidence.
• A problem-solver who can step in, take ownership, and make things happen—whether it’s resolving a challenge or guiding a new strategic direction.
• Someone who can balance big-picture strategy with hands-on execution when needed.
• Fluency in marketing strategy, brand development, digital campaigns, and performance marketing.
• Strong presentation and communication skills, with the ability to articulate ideas, sell recommendations, and guide client decisions.
• Willingness to travel for industry events, client meetings, and shoots as needed.

What We Offer You:

• Competitive Salary and Retirement Contributions
• Healthcare Coverage and Lifestyle Benefits
• Paw-ternity Leave (yes we have a benefit focused on dogs)
• 5-Year Milestone Sabbaticals (2 additional paid weeks to adventure)

We are an equal-opportunity employer and value diversity of background, experience, culture, and thought. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you or someone you know is interested in this position - let’s talk!