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- Tasks: Lead and manage the lettings branch to drive profitability and exceed targets.
- Company: Join Stirling Ackroyd, a market leader in real estate known for expertise and professionalism.
- Benefits: Enjoy flexible hours, generous holidays, retail discounts, and access to mental health support.
- Why this job: Be part of a dynamic team focused on excellence and customer satisfaction in the lettings industry.
- Qualifications: Proven experience in residential lettings at a senior level with strong people management skills.
- Other info: We value diversity and encourage candidates from all backgrounds to apply.
The predicted salary is between 48000 - 80000 £ per year.
Job Title: Lettings Director
Location: Brixton
Salary: OTE: up to £80,000.00 per annum
Hours: Monday to Thursday from 8:45am to 6:30pm, Fridays from 8:45am to 6pm and Saturdays from 9am to 4pm (when working a Saturday you will receive a day off in lieu during the week).
About Stirling Ackroyd:
Renowned as market leaders, we believe in providing credible expertise and professionalism. We are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community, we are market leaders in our sector and an industry-leading employer. In 2024, we were acquired by the Leaders Romans Group.
We are looking for an enthusiastic and experienced Lettings professional who is looking for their next step in their career. The main responsibility of this role is to take full accountability as the branch manager to drive the profitability of the branch.
Duties will include:
- Identifying areas of improvement to meet targets and expectations
- Maintaining a comprehensive register, generating and winning market appraisals and instructions
- Maintaining and increasing the managed portfolio, balancing with Rent Collect and Let Only business
- Coaching and motivating across the lettings team to achieve and exceed results, leading by example
- Consistently driving and delivering an outstanding customer experience (5* reviews)
- Keeping up to date with legislative compliance and demonstrating strong industry knowledge
Skills required:
- A proven and successful track record of working in the residential lettings sector at a senior level
- Some experience in people management, coaching, and developing team members
- Strong understanding of the residential lettings industry sector & the local lettings market
- Strong verbal and written communication skills
- Structured and organised
- Resilient and consistent
- Keen and competitive nature to succeed
What we can offer:
- Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders
- Retail discounts
- Regular awards & incentives for Top Achievers
- Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays
- Excellent parental leave & company fertility policy in place
- Structured training & support
Stirling Ackroyd, as part of the Leaders Romans Group, is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
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Lettings Director employer: Stirling Ackroyd
Contact Detail:
Stirling Ackroyd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Director
✨Tip Number 1
Familiarize yourself with the local lettings market in Brixton. Understanding the specific trends, property types, and client needs in this area will give you a competitive edge during your interview.
✨Tip Number 2
Highlight your experience in coaching and developing team members. Be prepared to share specific examples of how you've motivated your team to achieve targets and improve performance.
✨Tip Number 3
Demonstrate your knowledge of legislative compliance in the lettings sector. Being well-versed in current regulations will show that you are a responsible and informed candidate.
✨Tip Number 4
Prepare to discuss how you can enhance customer experience. Think of innovative ideas or strategies you've implemented in the past that led to outstanding customer feedback.
We think you need these skills to ace Lettings Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the residential lettings sector, especially any leadership roles. Use specific examples that demonstrate your success in driving profitability and managing teams.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Lettings Director position. Mention how your skills align with the company's values of equity, inclusion, and community, and provide examples of how you've delivered outstanding customer experiences.
Showcase Your Industry Knowledge: In your application, emphasize your understanding of the local lettings market and any relevant legislative compliance knowledge. This will show that you are well-prepared for the responsibilities of the role.
Highlight People Management Skills: Since the role involves coaching and motivating a team, be sure to include examples of your experience in people management. Discuss how you've developed team members and led by example in previous positions.
How to prepare for a job interview at Stirling Ackroyd
✨Showcase Your Leadership Skills
As a Lettings Director, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development.
✨Demonstrate Industry Knowledge
Stay updated on the latest trends and legislation in the residential lettings sector. Be ready to discuss how this knowledge can benefit the branch and improve customer experience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you identified areas for improvement or handled difficult situations effectively.
✨Emphasize Customer Experience
Stirling Ackroyd values outstanding customer service. Be prepared to share specific examples of how you've delivered exceptional service and achieved positive client feedback.
