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- Tasks: Lead and inspire the lettings team to exceed targets and deliver top-notch customer experiences.
- Company: Join Stirling Ackroyd, a market leader in real estate, committed to excellence and community values.
- Benefits: Enjoy flexible hours, generous holidays, retail discounts, and access to mental health support.
- Why this job: Be part of a dynamic team that values equity, inclusion, and personal growth in a thriving industry.
- Qualifications: Proven experience in residential lettings at a senior level with strong people management skills.
- Other info: We welcome diverse candidates who are passionate about making a difference in real estate.
The predicted salary is between 42000 - 70000 £ per year.
Job Title: Lettings Director
Location: Stirling Ackroyd Nine Elms Office
Salary: OTE: up to £70,000.00 per annum
Hours: Monday to Thursday from 8:45am-6pm, Friday from 8:45am-5pm. 1 in 3 Saturdays from 10am-4pm, half day off in lieu during the week for working a Saturday.
About Stirling Ackroyd: Renowned as market leaders, we believe in providing credible expertise and professionalism, always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community, we are market leaders in our sector and an industry-leading employer. In 2024, we were acquired by the Leaders Romans Group.
Role Overview: We are looking for an enthusiastic and experienced Lettings professional who is seeking their next step in their career. The main responsibility of this role is to take full accountability as the branch manager to drive the profitability of the branch. This will consist of duties such as:
- Identifying areas of improvement to meet targets and expectations
- Maintaining a comprehensive register, generating and winning market appraisals and instructions
- Maintaining and increasing the managed portfolio, balancing with Rent Collect and Let Only business
- Coaching and motivating the lettings team to achieve and exceed results, leading by example
- Consistently driving and delivering an outstanding customer experience (5* reviews)
- Keeping up to date with legislative compliance and demonstrating strong industry knowledge
Ideal Candidate: The ideal candidate would have/be:
- A proven and successful track record of working in the residential lettings sector at a senior level
- Experience in people management, coaching, and developing team members
- Strong understanding of the residential lettings industry sector & the local lettings market
- Strong verbal and written communication skills
- Structured and organised
- Resilient and consistent
- Keen and competitive nature to succeed
Benefits:
- Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders
- Retail discounts
- Regular awards & incentives for Top Achievers
- Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays
- Excellent parental leave & company fertility policy in place
- Structured training & support
Stirling Ackroyd, as part of the Leaders Romans Group, is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
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Lettings Director employer: Stirling Ackroyd Group
Contact Detail:
Stirling Ackroyd Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Director
✨Tip Number 1
Familiarize yourself with the local lettings market in Stirling Ackroyd's area. Understanding the nuances of the market will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached and motivated teams in the past. This will highlight your ability to lead by example, which is crucial for the Lettings Director position.
✨Tip Number 3
Stay updated on the latest legislative changes in the residential lettings sector. Being knowledgeable about compliance will set you apart as a candidate who is serious about maintaining high standards.
✨Tip Number 4
Prepare to discuss your strategies for delivering outstanding customer experiences. Think of specific instances where you've achieved high customer satisfaction, as this aligns with Stirling Ackroyd's commitment to excellence.
We think you need these skills to ace Lettings Director
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Stirling Ackroyd and their values. Highlight your alignment with their commitment to equity, inclusion, and community in your application.
Tailor Your CV: Ensure your CV reflects your proven track record in the residential lettings sector. Emphasize your experience in people management and coaching, as well as your understanding of the local lettings market.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong verbal and written communication skills. Discuss specific examples of how you've driven results and delivered outstanding customer experiences in previous roles.
Highlight Relevant Achievements: In your application, mention any awards or recognitions you've received in the lettings industry. This will demonstrate your competitive nature and commitment to excellence.
How to prepare for a job interview at Stirling Ackroyd Group
✨Showcase Your Industry Knowledge
Make sure to demonstrate your strong understanding of the residential lettings sector. Be prepared to discuss current market trends and how they impact the business, as well as any relevant legislation.
✨Highlight Your Leadership Skills
Since the role involves coaching and motivating a team, share specific examples of how you've successfully managed and developed team members in the past. This will show that you can lead by example and drive results.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you improved customer experience or resolved conflicts, and be ready to explain your approach.
✨Express Your Competitive Nature
The job description mentions a keen and competitive nature to succeed. Share your personal motivation and how you set and achieve targets, as well as any awards or recognitions you've received in your career.
