At a Glance
- Tasks: Turn warm enquiries into appointments and help customers find the right solutions.
- Company: Join Stiltz Homelifts, a leader in innovative home lift solutions.
- Benefits: Earn a competitive salary with uncapped commission and enjoy 25 days holiday.
- Other info: Supportive environment with opportunities for growth and development.
- Why this job: Make a real difference by helping customers live independently in their homes.
- Qualifications: Experience in telesales or appointment setting and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
As our Inbound Telesales Executive, you’ll be the first voice our customers hear. You’ll handle warm, high-value enquiries from our marketing channels, understand what each customer needs and book them in with one of our field surveyors. There’s no cold calling. Every person you speak to has already shown an interest in Stiltz.
About Stiltz Homelifts: Stiltz Homelifts designs and installs compact homelifts that help people keep living safely and independently in the homes they love. Our customers often contact us at an important moment in their lives. Our sales team makes sure every conversation is helpful, honest and easy.
What You’ll Do:
- Turn inbound enquiries into confirmed appointments for our field sales team
- Qualify each customer’s needs so they’re matched with the right field sales representative
- Book surveyor appointments, checking diaries and coverage areas to offer the earliest suitable date
- Follow up previous and dormant enquiries to uncover renewed interest
- Manage a live pipeline of leads and keep everyone moving forward
- Offer extended warranty and service packages to existing customers
- Keep accurate records in our customer relationship management (CRM) system
- Pass any service or technical queries to the right team quickly
What We Offer:
- £24,784.50 basic salary plus commission (OTE of £35,000 per annum)
- Uncapped commission
- 25 days holiday + 8 statutory holidays + 1 additional Birthday day!
- Free on-site parking
- Enhanced Health Cash Scheme
- Health & Wellbeing Benefits
- Pension Scheme
- Life Assurance
- Cycle To Work Scheme
- A genuinely supportive working environment
What You’ll Bring:
- Proven experience in telesales, inbound sales or appointment setting within a target-driven, business-to-consumer (B2C) role
- Confidence on the phone and the ability to build rapport quickly
- A consultative approach to qualifying leads and matching needs to the right solution
- Strong organisation skills across diaries, pipelines and follow-ups
- Accuracy and care when recording customer information
It would be great if you also have:
- Experience supporting or working alongside field sales teams
- Experience using a CRM system
Stiltz Homelifts is an equal opportunities employer. We welcome applications from everyone and will support any adjustments you need during the process.
Telesales Representative (Inquiries) in Leeds employer: Stiltz Lifts
Stiltz Homelifts is an exceptional employer located in Kingswinford, West Midlands, offering a supportive and friendly work environment where your contributions are truly valued. With a competitive salary, generous holiday allowance, and comprehensive benefits including health schemes and ongoing training, you will be part of a close-knit team dedicated to making a positive impact on people's lives. Join us to grow your career in a fast-paced, rewarding role that prioritises employee wellbeing and development.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Representative (Inquiries) in Leeds
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Representative (Inquiries) at Stiltz Lifts, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Stiltz Lifts. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Representative (Inquiries). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Representative (Inquiries) in Leeds
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Stiltz Lifts:When writing your cover letter, make sure to tailor your message specifically for Stiltz Lifts. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Stiltz Lifts
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Stiltz Lifts that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Stiltz Lifts that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Stiltz Lifts’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
