Assistant General Manager: Lead Team & Guest Experience in Leeds

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Location: Leeds

Fish are like us: we all swim together. Strange Fish are the gentle rebels: calm, curious, thoughtful. People who don’t need to shout to be heard. People who make things feel easy. You know who you are. You will have walked a similar path before, but your spirit is ready for an Assistant General Manager role where you can bring your energy and vision (with a spark of dare) to our restaurant, the newest addition to the Sticks 'n' Sushi family opening in Leeds in 2027.

Are you?

• A confident individual who thrives in a fast-paced environment of excellence?
• Someone able to adapt? Able to stay calm under pressure, move with change, keep standards high whilst taking care of costs?
• A naturally caring relationship builder? Someone who brings trust, respect and generosity?
• Able to listen and support with a big smile and a small ego?
• Culturally curious and hungry to learn more about our Danish 'n' Japanese roots?

What you’ll be doing at Sticks 'n' Sushi:

• You’ll assist the General Manager to ensure elevated hospitality for each guest in how you lead a shift - motivating, coaching and inspiring your Fish (the wonderful team).
• You’ll support the General Manager to grow a strong community of Guests, welcoming everyone equally.
• You will have the trust to make decisions, solve challenges and keep the good energy flowing.

What you’ll bring to us:

• A track record of confidence and hospitality excellence under your belt in previous roles.
• Previous experience as an Assistant General Manager/Deputy Manager, ideally in a high-volume, premium branded full table service restaurant.
• An eye for detail, always upholding the highest standards and ensuring every shift is in the very safest pair of hands.
• Great leadership and a nurturing approach that will make coaching & developing other members of the team a natural focus.
• A 'Ja Tak' attitude (Danish for "Yes, thank you") and embody our "Big smile, small ego" spirit.
• A genuine commitment to making people happy - guest and team alike - to ensure you have one of the happiest teams in the business and guests that turn into regulars and regulars into friends.
• The desire to be part of a company that can help you flourish and become the best you can be.

How we will support your journey with us:

At Sticks 'n' Sushi, we don’t want people to stand still. We help you grow. Through our Lead 'n' Learn academy, we will support you to master your craft and new skills. 90% of our General Managers were promoted from within, so promotion is definitely possible. We also have opportunities in our Support Teams and across the UK and Europe.

The benefits that go beyond the day to day:

Yes, we work hard. But we also laugh, learn, and enjoy the ride. We want all our Strange Fish to be part of building something meaningful and to feel involved in making Sticks 'n' Sushi a little bit better every day. A place where everyone belongs and is represented. As well as our Sticks 'n' Sushi language lessons (so you can speak our (slightly odd) hosting lingo in no time), you’ll enjoy:

• Delicious Staff food every shift.
• 50% discount across all our restaurants, everywhere (yes, that includes drinks).
• A generous bonus scheme.
• Employee assistance and wellbeing support through Hospitality Action.
• Financial wellbeing support with early access to your salary if needed via Wagestream.
• Employee discounts across High Street retailers and restaurants.
• Team events, unforgettable parties & annual awards.

Ready to jump in?

Then click apply, it takes no time at all. At Sticks 'n' Sushi, we welcome everyone, so we can’t wait to hear about the Strange Fish that you are. If your spark lights ours, we’ll invite you for a chat so we can meet you properly - and then if it really feels right, we’ll dive straight in together.

That’s us.