Front of House Team Member

Front of House Team Member

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Serve customers with a smile and create a welcoming atmosphere.
  • Company: Join SticksnSushi, a vibrant team dedicated to exceptional service.
  • Benefits: Enjoy flexible hours, a fun work environment, and team events.
  • Why this job: Be part of a supportive culture that values teamwork and personality.
  • Qualifications: No experience needed, just bring your enthusiasm and positive attitude.
  • Other info: Perfect for students looking for part-time work in a lively setting.

The predicted salary is between 24000 - 36000 £ per year.

Front of house team member

Calling Strange Fish. You know who you are, the kind of person who lives to see others happy. You may have walked a similar path before, but your spirit is ready for a role Front of House, where many things are happening at the same time. So, we hope you’re up for bringing your spark and big smile to the newest addition to the Sticks ‘n’ Sushi team.

Are you

  • A confident individual who thrives in a buzzing, fast-paced environment of excellence?
  • Adaptable and able to stay calm and move with change without letting standards drop?
  • An intuitive and caring relationship builder, taking pride in being nice and working hard?
  • A natural listener, who supports with a big smile and a small ego?
  • Culturally curious and hungry to learn more about our Danish ’n’ Japanese roots?

What you’ll be doing at Sticks ’n’ Sushi

  • Your number one task is to be happy. A contagious attitude that’s exciting to be around.
  • You’ll be the face of our values, culture and brand, helping our Guests (Fishes) to leave the real world behind for a little while.
  • You’ll bring passion, energy, and personality to the table – every time.
  • You will make our guests feel welcome with thoughtful service – creating moments they remember.
  • You will learn about Danish & Japanese culture, ingredients, and service style – so when you recommend a dish, pour sake, or guide the guest through their evening, your focus is on mastering your craft.

What you’ll bring to us

  • Ideally, you already have experience in a busy restaurant, knowing how to give great service and make people happy.
  • You are a spark of energy – full of passion for hospitality. (And probably say “Ja tak” more than once a day!)
  • You love learning, keeping your hands busy. You flow like water – calm under pressure.
  • You bring kindness, respect, and live the “big smile, small ego” way.
  • Your team spirit will support your fellow Strange Fishes. We work and laugh in togetherness.

How we will support your journey with us

We want you to grow with us, so through our Lead ‘n’ Learn academy, you can keep learning and developing your skills and challenge your responsibilities (and your healthy risk-taking). Our training is structured to both help you shine and create memories, in your role and beyond.

The benefits that go beyond the day to day

Yes, we work hard. But we also laugh, learn, and enjoy the ride. We want all our Strange Fish to be part of building something meaningful and to feel involved in making Sticks ‘n’ Sushi a little bit better every day. A place where everyone belongs and is represented. As well as our Sticks ‘n’ Sushi language lessons (so you can speak our (slightly odd) hosting lingo in no time), you’ll enjoy:

  • Staff food (very, very delicious) every shift.
  • 50% discount across all our restaurants, everywhere (yes – and drinks.)
  • Generous referral bonus schemes.
  • Employee assistance and wellbeing support.
  • Financial wellbeing support.
  • Employee discounts – retail and high street.
  • Team events, unforgettable team parties & awards.

Ready to jump in?

Then click apply, it takes no time at all. At Sticks ’n’ Sushi, we welcome everyone, so we can’t wait to hear about the Strange Fish that you are. If your spark lights ours, we’ll invite you for a chat so we can meet you properly – and then if it really feels right, we’ll dive straight in together.

That’s us.

Sticks ‘n’ Sushi

Front of House Team Member employer: Sticks'n'Sushi

At SticksnSushi, we pride ourselves on fostering a vibrant and inclusive work culture where every Front of House Team Member is valued for their unique contributions. With a focus on teamwork and personal growth, we offer exceptional training opportunities and a supportive environment that encourages creativity and collaboration. Join us in our mission to create memorable dining experiences while being part of an international team that celebrates diversity and passion for service.
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Contact Detail:

Sticks'n'Sushi Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

Tip Number 1

Show your personality! When you meet us, let your unique character shine through. We value big smiles and small egos, so be genuine and approachable during any interactions.

Tip Number 2

Demonstrate your teamwork skills. Since we think 'WE' rather than 'I', share examples of how you've successfully collaborated with others in previous roles. This will show us that you're a great fit for our team.

Tip Number 3

Research SticksnSushi's values and culture. Familiarise yourself with our mission to be the greatest hosts, and think about how you can contribute to that goal. This knowledge will help you stand out during conversations.

Tip Number 4

Prepare to discuss your passion for service. We love people who are enthusiastic about hospitality, so be ready to share why you enjoy working in this field and what motivates you to provide excellent customer experiences.

We think you need these skills to ace Front of House Team Member

Excellent Communication Skills
Customer Service Orientation
Teamwork and Collaboration
Positive Attitude
Adaptability
Problem-Solving Skills
Attention to Detail
Time Management
Multitasking Abilities
Conflict Resolution
Interpersonal Skills
Ability to Work Under Pressure
Empathy and Understanding
Passion for Hospitality

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with SticksnSushi's values and work environment. Highlight your ability to work as part of a team and your passion for providing excellent service in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any roles where you demonstrated teamwork, a positive attitude, and strong communication skills.

Craft a Personalised Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at SticksnSushi specifically and how you align with their ethos of 'we' over 'I'.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is friendly and professional, reflecting the welcoming nature of the company.

How to prepare for a job interview at Sticks'n'Sushi

Show Your Personality

SticksnSushi values individuals with big smiles and small egos. Be yourself during the interview and let your personality shine through. Share anecdotes that highlight your positive attitude and ability to work well in a team.

Emphasise Teamwork

Since the company focuses on a 'WE' mentality, be prepared to discuss your experiences working in teams. Highlight instances where you collaborated effectively with others to achieve a common goal.

Demonstrate Passion for Service

As a Front of House Team Member, a passion for service is crucial. Talk about what excites you about providing excellent customer service and share any relevant experiences that showcase your dedication to making guests feel welcome.

Ask Thoughtful Questions

Prepare some insightful questions about the company culture and team dynamics. This shows your genuine interest in becoming part of their international team and helps you understand if it's the right fit for you.

Front of House Team Member
Sticks'n'Sushi
Location: London
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