At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and a unique dining experience.
- Company: Sticks'n'Sushi, a fresh and innovative restaurant brand coming to Birmingham.
- Benefits: Enjoy team meals, discounts, bonuses, and opportunities for growth.
- Other info: Join a supportive team focused on personal and professional development.
- Why this job: Be part of a bold, creative culture while shaping memorable experiences.
- Qualifications: Proven leadership in high-volume restaurants and a passion for hospitality.
The predicted salary is between 35000 - 45000 £ per year.
A City that has always known how to make things: with its hands, with care, with an unmistakable sense of identity. A City that doesn't follow. A City that does things its own way. This Autumn, Sticks'n'Sushi is coming to Birmingham - our first restaurant in the Midlands, opening in the Paradise development on Chamberlain Square.
Sticks'n'Sushi is as unique as the city we're coming to. We serve high-quality, fresh food based on a unique combination of classic and creative sushi along with sticks from the grill, bringing a blend of Danish design, Japanese dining and generous hospitality. Attracting both families and trendsetters, amazing service in beautiful restaurants is driven by our amazing team - our Strange Fish.
Fish are like us: we all swim together. Strange Fish are bold, curious individuals who fit right in here. Those who are comfortable just being themselves, a little different perhaps.
We're looking for a General Manager of unique skills. You're a trusted senior, taking the initiative and setting the tone to create a seamless operation. Yet you're also keen to shape the individual culture of your location and deliver memorable experiences for our Guests and your Fish (the wonderful team) alike.
Are you:
- A bold, entrepreneurial leader who thrives in a fast-paced environment of excellence?
- Sincere about providing genuine, heartfelt hospitality in a fresh food, premium full table service restaurant?
- Interested in learning about Danish 'n' Japanese terminology, culture and heritage?
- Someone who can balance strategic vision with reverence for creating beautiful experiences?
- A caring relationship builder who inspires, unites and brings trust, respect & generosity to their team?
- Able to listen and support with a big smile and a small ego?
What you'll be doing at Sticks'n'Sushi:
- Being the overall guardian of our culture and hospitality, ensuring consistent quality.
- Leading with passion: coaching, directing and building skills on all levels within your restaurant, driving your Fish to be better (or stranger!).
- Seeking out opportunities to drive growth, with great financial and operational planning & control.
- Building a strong community around your restaurant, welcoming all equally and making sure they leave the real world for a while in the time they spend at Sticks 'n' Sushi.
What you'll bring to us:
- A track record of excellence as a General Manager, ideally in a high-volume, premium branded full table service restaurant.
- The adaptability of water, staying flexible and quickly responding to challenges and changes.
- Strong decision-making capabilities, problem-solving and keeping the positive energy flowing.
- A fiery spark that ignites the creativity of your team to make your restaurant something special in its own right.
How we will support your journey with us:
We want you to grow with us so you can keep learning, developing your skills and challenging your responsibilities (and your healthy risk-taking!). Our training is structured to both help you shine and create memories, in your role and beyond. All our Operations Managers were promoted from within and we are focused on our team's development and progression. We also have many opportunities in our Support Teams and across the UK and Europe, with new openings coming soon.
The benefits that go beyond the day to day:
Yes, we work hard. But we also laugh, learn and enjoy the ride. We want all our Strange Fish to be part of building something meaningful and to feel involved in making Sticks'n'Sushi a little bit better every day. A place where everyone belongs and is represented. You'll enjoy:
- Delicious, freshly cooked team meals every shift.
- 50% discount across all our restaurants, everywhere (yes, including drinks).
- A generous bonus scheme.
- Employee assistance and wellbeing support through Hospitality Action.
- Financial wellbeing support with early access to your salary if needed via Wagestream.
- Employee discounts across high street retailers and restaurants.
- Team events, unforgettable parties & annual awards.
Ready to jump in? Then click 'apply'. It takes no time at all and at Sticks'n'Sushi, we welcome everyone. We can't wait to hear about the Strange Fish that you are and if your spark lights ours, we'll invite you for a chat so we can meet you properly. Then, if it really feels right, we'll dive straight in together.
General Manager - Birmingham employer: Sticks'n'Sushi
Sticks'n'Sushi is an exceptional employer that values individuality and fosters a vibrant work culture in the heart of Birmingham. With a commitment to employee growth, we offer structured training, opportunities for progression, and a supportive environment where every team member can thrive. Enjoy generous benefits including team meals, discounts, and a bonus scheme, all while being part of a unique dining experience that celebrates creativity and community.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Birmingham
✨Tip Number 1
Get to know the company culture before your interview. Dive into their social media, website, and any news articles. This way, you can show off your knowledge and passion for Sticks'n'Sushi during your chat!
✨Tip Number 2
Practice your storytelling skills! Be ready to share experiences that highlight your leadership style and how you've built strong teams in the past. Remember, they want to see the real you, so let your personality shine through.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for you. It’s a great way to get insider info and make a good impression.
✨Tip Number 4
When you apply, do it through our website! It shows you're genuinely interested and makes it easier for us to find your application. Plus, it’s a quick process, so why not?
We think you need these skills to ace General Manager - Birmingham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you fit into our Strange Fish family.
Tailor Your Application:Make sure to customise your application for the General Manager role. Highlight your experience in high-volume, premium restaurants and how you've created memorable experiences for guests and teams alike. Show us why you're the perfect fit!
Show Your Passion:We love candidates who are genuinely excited about hospitality and food! Share your passion for creating beautiful dining experiences and how you can inspire your team to deliver exceptional service at Sticks'n'Sushi.
Apply Through Our Website:Ready to take the plunge? Head over to our website to submit your application. It’s quick and easy, and we can’t wait to hear from you! Let’s make something special together.
How to prepare for a job interview at Sticks'n'Sushi
✨Know Your Stuff
Before the interview, dive deep into Sticks'n'Sushi's unique blend of Danish and Japanese cuisine. Familiarise yourself with their menu and values, so you can speak confidently about how your experience aligns with their vision.
✨Show Your Leadership Style
As a General Manager, you'll need to inspire your team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to build relationships and foster a positive culture. Be ready to discuss how you can bring that same energy to Birmingham.
✨Embrace the Bold
Sticks'n'Sushi is looking for someone who isn't afraid to be a little different. Think about how you can showcase your boldness during the interview. Share creative ideas you've implemented in previous roles and how they made a difference.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions that show your genuine interest in the company and its culture. Ask about their plans for growth in Birmingham or how they support their team’s development—this will demonstrate your commitment to being part of their journey.