At a Glance
- Tasks: Lead a vibrant team and ensure exceptional hospitality for every guest.
- Company: Join Sticks'n'Sushi, a unique dining experience in Birmingham.
- Benefits: Enjoy 50% off meals, team events, and career growth opportunities.
- Other info: Opportunities for personal development and internal progression.
- Why this job: Be part of a dynamic team that values creativity and community.
- Qualifications: Experience in hospitality and a passion for nurturing teams.
The predicted salary is between 30000 - 40000 £ per year.
A City that has always known how to make things: with its hands, with care, with an unmistakable sense of identity. A City that doesn't follow. A City that does things its own way. This Autumn, Sticks'n'Sushi is coming to Birmingham - our first restaurant in the Midlands, opening in the Paradise development on Chamberlain Square.
Sticks'n'Sushi is as unique as the city we're coming to. We serve high-quality, fresh food based on a unique combination of classic and creative sushi along with sticks from the grill, bringing a blend of Danish design, Japanese dining and generous hospitality. Attracting both families and trendsetters, amazing service in beautiful restaurants is driven by our amazing team - our Strange Fish.
Fish are like us - we all swim together. Strange Fish are the gentle rebels: calm, curious, thoughtful. People who don't need to shout to be heard. People who make things feel easy. You know who you are. You will have walked a similar path before, but your spirit is ready for an Assistant General Manager role where you can bring your energy and vision, with a spark of dare! Are you?
- A confident individual who thrives in a fast-paced environment of excellence?
- Someone able to adapt, stay calm under pressure, move with change and keep standards high whilst controlling costs?
- A naturally caring relationship builder who brings trust, respect and generosity?
- Naturally able to listen and support, with a big smile and a small ego?
- Culturally curious and hungry to learn more about our Danish 'n' Japanese roots?
What you'll be doing at Sticks 'n' Sushi:
- Assisting the General Manager to ensure elevated hospitality for each guest in how you lead a shift
- Motivating, coaching and inspiring your Fish (the wonderful team)
- Supporting the General Manager to grow a strong community of Guests, welcoming everyone equally
- Being trusted to make decisions, solve challenges and keep the good energy flowing
What you'll bring to us:
- A track record of confidence and hospitality excellence in previous roles.
- Previous experience as an Assistant General Manager/Deputy Manager in a high-volume, premium branded full table service restaurant
- An eye for detail, always upholding the highest standards and ensuring every shift is in the very safest pair of hands
- Genuine care for your team: your nurturing approach will make coaching & developing a natural focus, ensuring you have one of the happiest teams in the industry
- A 'Ja Tak' (Danish for "Yes, thank you") attitude, embodying our "big smile, small ego" spirit
- A genuine commitment to making people happy, turning guests into regulars and regulars into friends.
- The desire to be part of a company that can help you flourish and become the best you can be
How we will support your journey with us:
At Sticks'n'Sushi, we don't want people to stand still. We help you grow. Through our Lead'n'Learn academy, we will support you to master your craft and new skills. 90% of our General Managers were promoted from within and we are committed to internal progression and development for our Fish. We also have opportunities in our Support Teams and across the UK and Europe, with new restaurants opening soon.
The benefits that go beyond the day to day:
Yes, we work hard. But we also laugh, learn and enjoy the ride. We want all our Strange Fish to be part of building something meaningful and to feel involved in making Sticks'n'Sushi a little bit better every day. A place where everyone belongs and is represented. As well as our Sticks'n'Sushi language lessons (so you can speak our slightly odd lingo in no time), you'll enjoy:
- Delicious team food every shift
- 50% discount across all our restaurants, everywhere (yes, that includes drinks)
- Generous referral bonus schemes
- Employee assistance and wellbeing support through Hospitality Action
- Financial wellbeing support including early access to your salary with Wagestream
- Employee discounts across high street retailers and restaurants
- Team events, unforgettable parties & awards
Ready to jump in? Then click 'apply'. It takes no time at all and at Sticks'n'Sushi, we welcome everyone. We can't wait to hear about the Strange Fish that you are and if your spark lights ours, we'll invite you for a chat so we can meet you properly. Then, if it really feels right, we'll dive straight in together.
Assistant General Manager - Birmingham employer: Sticks'n'Sushi
Sticks'n'Sushi is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Birmingham. With a strong commitment to employee growth through our Lead'n'Learn academy, we empower our team members to develop their skills and advance within the company, as evidenced by our 90% internal promotion rate. Enjoying generous benefits such as a 50% discount across all restaurants, delicious team meals, and a supportive environment where everyone belongs, Sticks'n'Sushi is the perfect place for those looking to thrive in a dynamic and rewarding hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - Birmingham
✨Tip Number 1
Get to know the company culture before your interview. Sticks'n'Sushi values a unique blend of hospitality and creativity, so show us how you embody that spirit. Research our Danish and Japanese roots and think about how you can bring that energy to the team!
✨Tip Number 2
Practice your storytelling skills! We love hearing about your past experiences, especially those where you’ve turned guests into regulars. Prepare some examples that highlight your confidence and hospitality excellence – we want to see your personality shine through!
✨Tip Number 3
Be ready to demonstrate your leadership style. As an Assistant General Manager, you’ll be motivating and inspiring your team. Think about how you can showcase your nurturing approach and how you’ve successfully coached others in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you’re keen on being part of our Strange Fish family. We can’t wait to see what you bring to the table!
We think you need these skills to ace Assistant General Manager - Birmingham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get a sense of who you are beyond just your experience. Show us your passion for hospitality and what makes you a 'Strange Fish'!
Tailor Your Application:Make sure to customise your application to fit the Assistant General Manager role. Highlight your previous experience in high-volume restaurants and how it aligns with our values at Sticks'n'Sushi. We love seeing how you can bring your unique flair to our team!
Show Your Energy:We’re looking for someone who brings energy and enthusiasm to the table. In your application, share examples of how you've motivated and inspired your team in past roles. We want to see that spark of dare that makes you stand out!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website! It’s quick and easy, and we can’t wait to hear from you. Remember, we welcome everyone, so don’t hesitate to show us what makes you a great fit for our team!
How to prepare for a job interview at Sticks'n'Sushi
✨Know Your Sushi and Sticks
Familiarise yourself with the menu and the unique blend of Danish and Japanese cuisine that Sticks'n'Sushi offers. Being able to discuss specific dishes and your personal favourites will show your genuine interest in the brand and its offerings.
✨Emphasise Your Leadership Style
Prepare to share examples of how you've motivated and inspired your team in previous roles. Highlight your nurturing approach and how you’ve built strong relationships, as this aligns perfectly with the caring culture at Sticks'n'Sushi.
✨Showcase Your Adaptability
Be ready to discuss situations where you've thrived under pressure or adapted to change. Sticks'n'Sushi values calmness and flexibility, so sharing relevant experiences will demonstrate that you can keep standards high even in a fast-paced environment.
✨Bring Your 'Ja Tak' Attitude
Exude positivity and a willingness to learn throughout the interview. The 'big smile, small ego' spirit is crucial at Sticks'n'Sushi, so make sure to convey your enthusiasm for making guests happy and your commitment to being part of a supportive team.
