At a Glance
- Tasks: Lead a vibrant team to deliver exceptional hospitality and create memorable dining experiences.
- Company: Join Sticks'n'Sushi, a unique restaurant blending Danish design and Japanese cuisine.
- Benefits: Enjoy 50% off meals, team events, and opportunities for personal growth.
- Other info: Opportunities for career progression and a supportive community await you.
- Why this job: Be part of a dynamic team in a fast-paced environment where your ideas matter.
- Qualifications: Experience in hospitality management and a passion for nurturing team spirit.
The predicted salary is between 30000 - 40000 £ per year.
A City that has always known how to make things: with its hands, with care, with an unmistakable sense of identity. A City that doesn't follow. A City that does things its own way. This Autumn, Sticks'n'Sushi is coming to Birmingham - our first restaurant in the Midlands, opening in the Paradise development on Chamberlain Square. SticksnSushi is as unique as the city we're coming to. We serve high-quality, fresh food based on a unique combination of classic and creative sushi along with sticks from the grill, bringing a blend of Danish design, Japanese dining and generous hospitality.
Attracting both families and trendsetters, amazing service in beautiful restaurants is driven by our amazing team - our Strange Fish. Fish are like us - we all swim together. Strange Fish are the gentle rebels: calm, curious, thoughtful. People who don't need to shout to be heard. People who make things feel easy. You know who you are.
You will have walked a similar path before, but your spirit is ready for an Assistant General Manager role where you can bring your energy and vision, with a spark of dare! Are you a confident individual who thrives in a fast-paced environment of excellence? Someone able to adapt, stay calm under pressure, move with change and keep standards high whilst controlling costs? A naturally caring relationship builder who brings trust, respect and generosity? Naturally able to listen and support, with a big smile and a small ego? Culturally curious and hungry to learn more about our Danish and Japanese roots?
What you'll be doing at Sticks n Sushi:
- Assisting the General Manager to ensure elevated hospitality for each guest in how you lead a shift.
- Motivating, coaching and inspiring your Fish (the wonderful team).
- Supporting the General Manager to grow a strong community of Guests, welcoming everyone equally.
- Being trusted to make decisions, solve challenges and keep the good energy flowing.
What you'll bring to us:
- A track record of confidence and hospitality excellence in previous roles.
- Previous experience as an Assistant General Manager/Deputy Manager in a high-volume, premium branded full table service restaurant.
- An eye for detail, always upholding the highest standards and ensuring every shift is in the very safest pair of hands.
- Genuine care for your team: your nurturing approach will make coaching & developing a natural focus, ensuring you have one of the happiest teams in the industry.
- A Ja Tak (Danish for 'Yes, thank you') attitude, embodying our big smile, small ego spirit.
- A genuine commitment to making people happy, turning guests into regulars and regulars into friends.
- The desire to be part of a company that can help you flourish and become the best you can be.
How we will support your journey with us:
At SticksnSushi, we don't want people to stand still. We help you grow. Through our LeadnLearn academy, we will support you to master your craft and new skills. 90% of our General Managers were promoted from within and we are committed to internal progression and development for our Fish. We also have opportunities in our Support Teams and across the UK and Europe, with new restaurants opening soon.
The benefits that go beyond the day to day:
Yes, we work hard. But we also laugh, learn and enjoy the ride. We want all our Strange Fish to be part of building something meaningful and to feel involved in making SticksnSushi a little bit better every day. A place where everyone belongs and is represented. As well as our SticksnSushi language lessons (so you can speak our slightly odd lingo in no time), you'll enjoy:
- Delicious team food every shift.
- 50% discount across all our restaurants, everywhere (yes, that includes drinks).
- Generous referral bonus schemes.
- Employee assistance and wellbeing support through Hospitality Action.
- Financial wellbeing support including early access to your salary with Wagestream.
- Employee discounts across high street retailers and restaurants.
- Team events, unforgettable parties & awards.
Ready to jump in? Then click 'apply'. It takes no time at all and at SticksnSushi, we welcome everyone. We can't wait to hear about the Strange Fish that you are and if your spark lights ours, we'll invite you for a chat so we can meet you properly. Then, if it really feels right, we'll dive straight in together. That's us.
Assistant General Manager in Birmingham employer: Sticks'n'Sushi
Sticks'n'Sushi is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Birmingham. With a strong commitment to employee growth through our LeadnLearn academy, we ensure that our team members are not only supported but also celebrated, with 90% of our General Managers promoted from within. Enjoy generous benefits like a 50% discount across all restaurants, delicious team meals, and a focus on wellbeing, making Sticks'n'Sushi a place where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Birmingham
✨Tip Number 1
Get to know the company culture before your interview. Sticks'n'Sushi is all about that unique blend of Danish and Japanese vibes, so show us you understand our ethos. Research our menu, values, and what makes us tick – it’ll help you stand out!
✨Tip Number 2
Practice your people skills! As an Assistant General Manager, you'll be leading a team and interacting with guests. Think about examples from your past where you've built relationships or resolved conflicts – we want to see your caring side in action.
✨Tip Number 3
Be ready to showcase your leadership style. We’re looking for someone who can motivate and inspire their team. Prepare to share how you’ve coached others in previous roles and how you keep the energy flowing during busy shifts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you’re keen and ready to dive into the Sticks'n'Sushi family. We can’t wait to meet our next Strange Fish!
We think you need these skills to ace Assistant General Manager in Birmingham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your unique flair and how you embody our Strange Fish spirit.
Tailor Your Application:Make sure to customise your application for the Assistant General Manager role. Highlight your previous experience in hospitality and how it aligns with our values of care, trust, and generosity. Show us why you're the perfect fit!
Show Your Passion:We love candidates who are genuinely excited about our brand and what we do. Share your enthusiasm for Danish and Japanese culture, and how you can bring that passion to our team and guests.
Keep It Clear and Concise:While we want to know all about you, make sure your application is easy to read. Use clear language and structure your thoughts well. A tidy application reflects the high standards we uphold at Sticks'n'Sushi!
How to prepare for a job interview at Sticks'n'Sushi
✨Know the Brand
Before your interview, take some time to really understand Sticks'n'Sushi's unique blend of Danish and Japanese influences. Familiarise yourself with their menu and values, as this will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Style
As an Assistant General Manager, you'll be leading a team. Be prepared to discuss your leadership style and how you've motivated and inspired your team in previous roles. Share specific examples that highlight your ability to nurture relationships and maintain high standards under pressure.
✨Emphasise Your Adaptability
The restaurant industry is fast-paced and ever-changing. Be ready to talk about times when you've successfully adapted to change or solved challenges on the spot. This will demonstrate your calmness under pressure and your ability to keep the good energy flowing.
✨Bring Your 'Ja Tak' Attitude
Sticks'n'Sushi values a positive, caring approach. Make sure to convey your genuine commitment to making people happy, whether it's guests or your team. A big smile and a small ego go a long way, so let your personality shine through during the interview!
