At a Glance
- Tasks: Lead group bookings and events, turning enquiries into memorable experiences.
- Company: Join Sticks’n’Sushi, where we create unforgettable dining moments.
- Benefits: Enjoy 50% off meals, wellbeing support, and exciting team events.
- Other info: Grow with us in a fun, dynamic environment full of opportunities.
- Why this job: Make a real impact by building lasting relationships and driving sales.
- Qualifications: Experience in restaurant sales and strong relationship-building skills required.
The predicted salary is between 33975 - 41525 £ per year.
- SALES MANAGER
- London
At Sticks’n’Sushi we serve high-quality, fresh food based on a unique combination of classic and creative sushi along with sticks from the grill.
But we're not just in the restaurant business - we're in the business of birthdays, first dates, client wins, celebrations, reunions and memorable nights that people talk about long after the bill has been paid.
That's where you come in.
We're looking for a Sales Manager to help turn more of those moments into bookings - and more bookings into long-term relationships.
This isn't just about filling tables.
It's about spotting the opportunity behind every enquiry, understanding what our guests need, creating the right experience for them and making sure we're maximising the commercial opportunity for the business along the way.
You'll take the lead on group dining, private dining, restaurant events and exclusive hires, while building relationships with the people who bring guests through our doors time and time again - from PA and EA networks to concierge partners, group bookers and repeat guests.
Someone who knows that a great sales conversation doesn't end with a booking.
Someone who gets a buzz from turning an enquiry into an experience, an experience into a repeat visit, and a relationship into something that lasts.
Attracting both families and trendsetters, amazing service in beautiful restaurants is driven by our amazing team - our 'Strange Fish'.
Fish are like us: we all swim together.
But Strange Fish are bold, curious and unapologetically themselves.
People with big smiles and small egos.
People who think "we" before "I".
Sound familiar?
Are you...
- Commercially minded and motivated by turning opportunities into revenue?
- A natural relationship builder who enjoys creating lasting connections with guests, partners and businesses?
- Someone who knows how to turn a group enquiry into a great booking - and a great booking into repeat business?
- Confident speaking with everyone from a first-time guest to a PA, EA, concierge partner or senior decision-maker?
- Commercially sharp, with an eye for conversion, minimum spends and opportunities to maximise guest spend?
- Organised enough to manage multiple enquiries, proposals, bookings and events without dropping the ball?
- Comfortable using data to understand what's working, what's converting and where the next opportunity lies?
• Proactive, curious and always looking for a better way to do things?
What you'll be doing at Sticks’n’Sushi
- Leading the group booking and restaurant events sales function, maximising reservations, conversion and commercial performance
- Driving opportunities across large group dining, private dining and exclusive restaurant hires
- Building and maintaining relationships with key PA and EA networks, concierge partners, group bookers, past guests and repeat customers
- Owning the sales journey from initial enquiry through to confirmed booking, ensuring every opportunity is handled with care and commercial focus
- Hosting venue show-rounds and client tastings, creating tailored proposals and coordinating with restaurant teams to maximise conversion
- Looking for opportunities to increase spend through minimum spends, pre-orders, drinks packages and bespoke experiences
- Building repeat-booking programmes and relationships that keep guests coming back
- Working with our Marketing team to support campaigns, launches and opportunities that drive demand into our restaurants
- Identifying opportunities to introduce new partners and third-party booking platforms where they make sense for the brand and the business
- Keeping a close eye on the performance and ROI of third-party platforms, commissions and booking costs
- Working closely with Operations and our restaurant teams to ensure every event is communicated clearly, commercially successful and delivered brilliantly
- Ensuring thorough event run sheets and handovers are completed, and gathering client feedback after events to help us continually improve
- Using sales and booking data to understand conversion, revenue and performance, and identify opportunities to do more
- Supporting the wider reservations team with daily operations and administration when required
About you
- Previous experience in restaurant sales, reservations leadership, group bookings or events
- Strong knowledge of Open Table and restaurant reservations systems
- Experience managing group bookings and events, ideally including private dining, large groups and exclusive hires
- A strong track record of converting opportunities and generating revenue
- Commercially minded, with a good understanding of minimum spends, conversion and maximising spend
- A natural relationship builder who enjoys creating and maintaining a strong network
- Highly organised, analytical and comfortable managing multiple priorities
- Calm under pressure and able to keep the guest at the heart of what you do
- Proactive, curious and collaborative, with the confidence to take ownership and make things happen
How we'll support your journey with us
We want you to grow with us.
You'll work closely with our Head of Sales, Reservations Coordinators, restaurant teams, Operations and Marketing, playing a key role in growing group dining, reservations and restaurant events across Sticks’n’Sushi.
This is a role with genuine ownership.
You'll have the freedom to build relationships, develop new opportunities and find smarter ways to turn demand into revenue - while working closely with our restaurants to make sure the experience is brilliant from the first conversation to the final goodbye.
Your ideas won't disappear into a spreadsheet: they'll turn into guests through the door.
And as Sticks’n’Sushi continues to grow, you'll have the opportunity to grow with us.
The benefits that go beyond the day-to-day
Yes, we work hard. But we laugh, learn and enjoy the ride too. As part of Sticks’n’Sushi you'll enjoy:
- 50% discount across all Sticks’n’Sushi restaurants including across the EU
- Access to great restaurants, bars and hotels through CODE
- Employee assistance and wellbeing support through Hospitality Action
- Financial wellbeing support through Wagestream
- Team events, unforgettable parties and annual awards
- Industry events and networking opportunities
- Exceptional learning and development opportunities
That's us.
#J-18808-Ljbffr
Restaurant Sales Manager employer: Sticks n Sushi
Sticks'n'Sushi Kingston is an exceptional employer that prioritises a vibrant work culture where energy and teamwork thrive. With a focus on genuine hospitality, employees are offered comprehensive training and growth opportunities in a lively restaurant setting, making it an ideal place for those passionate about delivering memorable dining experiences while embracing Danish and Japanese culinary traditions.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Sales Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sticks n Sushi. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sticks n Sushi
Don't be shy about reaching out to Sticks n Sushi directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Sales Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sticks n Sushi and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sticks n Sushi
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
