At a Glance
- Tasks: Assist the General Manager in delivering exceptional hospitality and leading a vibrant team.
- Company: Join Sticks'n'Sushi, a unique dining experience blending Danish design and Japanese cuisine.
- Benefits: Enjoy 50% off meals, team events, and opportunities for personal growth.
- Other info: Opportunities for career progression and a supportive work environment await you.
- Why this job: Be part of a dynamic team that values creativity, community, and personal development.
- Qualifications: Experience in hospitality management and a passion for nurturing team relationships.
The predicted salary is between 30000 - 35000 £ per year.
A City that has always known how to make things: with its hands, with care, with an unmistakable sense of identity. A City that doesn't follow. A City that does things its own way. This Autumn, Sticks'n'Sushi is coming to Birmingham - our first restaurant in the Midlands, opening in the Paradise development on Chamberlain Square. Sticks'n'Sushi is as unique as the city we're coming to. We serve high-quality, fresh food based on a unique combination of classic and creative sushi along with sticks from the grill, bringing a blend of Danish design, Japanese dining and generous hospitality.
Attracting both families and trendsetters, amazing service in beautiful restaurants is driven by our amazing team - our Strange Fish. Fish are like us - we all swim together. Strange Fish are the gentle rebels: calm, curious, thoughtful. People who don’t need to shout to be heard. People who make things feel easy. You know who you are.
You will have walked a similar path before, but your spirit is ready for an Assistant General Manager role where you can bring your energy and vision, with a spark of dare! Are you?
- A confident individual who thrives in a fast-paced environment of excellence?
- Someone able to adapt, stay calm under pressure, move with change and keep standards high whilst controlling costs?
- A naturally caring relationship builder who brings trust, respect and generosity?
- Naturally able to listen and support, with a big smile and a small ego?
- Culturally curious and hungry to learn more about our Danish ’n’ Japanese roots?
What you’ll be doing at Sticks ’n’ Sushi:
- Assisting the General Manager to ensure elevated hospitality for each guest in how you lead a shift.
- Motivating, coaching and inspiring your Fish (the wonderful team).
- Supporting the General Manager to grow a strong community of Guests, welcoming everyone equally.
- Being trusted to make decisions, solve challenges and keep the good energy flowing.
What you’ll bring to us:
- A track record of confidence and hospitality excellence in previous roles.
- Previous experience as an Assistant General Manager/Deputy Manager in a high-volume, premium branded full table service restaurant.
- An eye for detail, always upholding the highest standards and ensuring every shift is in the very safest pair of hands.
- Genuine care for your team: your nurturing approach will make coaching & developing a natural focus, ensuring you have one of the happiest teams in the industry.
- A ‘Ja Tak’ (Danish for "Yes, thank you") attitude, embodying our “big smile, small ego” spirit.
- A genuine commitment to making people happy, turning guests into regulars and regulars into friends.
- The desire to be part of a company that can help you flourish and become the best you can be.
How we will support your journey with us:
At Sticks’n’Sushi, we don’t want people to stand still. We help you grow. Through our Lead’n’Learn academy, we will support you to master your craft and new skills. 90% of our General Managers were promoted from within and we are committed to internal progression and development for our Fish. We also have opportunities in our Support Teams and across the UK and Europe, with new restaurants opening soon.
The benefits that go beyond the day to day:
Yes, we work hard. But we also laugh, learn and enjoy the ride. We want all our Strange Fish to be part of building something meaningful and to feel involved in making Sticks‘n’Sushi a little bit better every day. A place where everyone belongs and is represented. As well as our Sticks‘n’Sushi language lessons (so you can speak our slightly odd lingo in no time), you’ll enjoy:
- Delicious team food every shift.
- 50% discount across all our restaurants, everywhere (yes, that includes drinks).
- Generous referral bonus schemes.
- Employee assistance and wellbeing support through Hospitality Action.
- Financial wellbeing support including early access to your salary with Wagestream.
- Employee discounts across high street retailers and restaurants.
- Team events, unforgettable parties & awards.
Ready to jump in? Then click 'apply'. It takes no time at all and at Sticks’n’Sushi, we welcome everyone. We can’t wait to hear about the Strange Fish that you are and if your spark lights ours, we’ll invite you for a chat so we can meet you properly. Then, if it really feels right, we’ll dive straight in together. That’s us.
Assistant General Manager in Birmingham employer: Sticks n Sushi
Sticks'n'Sushi is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Birmingham. With a strong commitment to employee growth through our Lead’n’Learn academy, we empower our team members to flourish and advance their careers, with 90% of our General Managers promoted from within. Enjoy generous benefits such as a 50% discount across all restaurants, delicious team meals, and a supportive environment where every 'Strange Fish' can thrive and contribute to something meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sticks n Sushi. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sticks n Sushi
Don't be shy about reaching out to Sticks n Sushi directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sticks n Sushi and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sticks n Sushi
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
