Strategic Account Manager

2 days ago Be among the first 25 applicants You will be a proven Strategic or Key Account Manager, possessing the highest skills and standards or programme management and delivery. Focussed on absolute customer service, you will be highly adept at program ownership form PO confirmation, factory acceptance and through life support. You will install trust and confidence from the get-go and know how to mature existing contacts and develop adjacent revenue streams. Being self-motivated, driven, structured and the possessing the highest levels of communication skills, the opportunity is here at STI as our new Strategic Account Manager. STI’s Commercial function is now focussed on growth. You’ll be joining a team that’s responding to the UK\’s revised Defence Industrial Strategy of “Made in the UK”. Our customers are principally the UK\’s Prime contractors in Defence, Aerospace and Security. What you’ll do: Act as the focal point for the whole business to existing strategic and valued accounts Complete program ownership of delivery schedule, meeting quality standards, and financial controls through award, initial program delivery and stretching the program for new additional awards at the highest achievable margin Schedule and hold a mixture of Monthly and Quarterly Business Reviews (MBR/QBR’s) (dependent on size / scale of account and opportunity) Keep management fully aware of all account matters. Maintain complete coordination with Business develop and customer service teams / operations Track all issued quotations and ensure cash is received with PO and customer adopts STI T&Cs in preference to their own Provide weekly status updates, milestone schedules and risk analysis summaries Manage customer change requests and support proposals for schedule and cost related impacts & Coordinate with supply chain and operations Communicate program status, ongoing financial viability and identification of key issues to senior management. Maintain constantly updated forecast on all accounts using dedicated forecasting and CRM software tools Sustain collaborative relationships with peers within the customer, strategic Partners, suppliers and across the STI business Directly advising on the price and margin build up and recommending commercial contingencies / Alerting on any potential risks Ensuring all bid opportunities are managed through the STI gate process, developed into compelling and profitable offers and approved by companies offers at varied levels of delegated authority Manage all essential customer data and report all sales progress on a weekly basis / submit month report to Line Manager For this role you will need: Minimum of 10 years of proven Strategic Account Manager in direct or related customers and B2B markets, being Defence Electronics and Communication – Cyber (expert knowledge of CEM “contract electronic manufacturing” / PCBA / RF and Test is preferred) Structured, highly organised, self-motivated analytical and detailed, acting with, integrity, responsibility, accountability at all times Ability to engage with technical experts with credibility and understanding / experience of managing highly complex programs and customers. Create and maintain comprehensive project documentation Drive to create change and continuously improve program performance Qualification in Program Management or equivalent (PMP or CPM / other) / Qualifications to degree level Electronics engineering / technical degree or extensive background with selling defence electronics We offer 23 days holiday (plus Bank Holidays & Flex Days), early finish on a Friday, Flexible working opportunities, Company Pension Scheme, Health Cash Back Scheme, a range of discounts and excellent training and development opportunities. We also pay for professional memberships on a case-by-case basis. A full job description is available on request. The ability to achieve UK security clearance may be required for some roles. All applicants should have the Right to Work in the UK, as we are unable to offer sponsorship for this role. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Industries Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at STI Limited by 2x Get notified about new Account Manager jobs in Hook, England, United Kingdom . eCommerce Account Manager, UKI & Ireland Slough, England, United Kingdom 1 week ago Reading, England, United Kingdom 2 weeks ago Gatwick, England, United Kingdom 2 weeks ago E-Grocery Senior National Account Manager Maidenhead, England, United Kingdom 2 weeks ago Wallingford, England, United Kingdom 1 week ago Weybridge, England, United Kingdom 1 week ago New business Senior National Account manager – Remote Reading, England, United Kingdom 3 days ago Staines-Upon-Thames, England, United Kingdom 2 days ago Chertsey, England, United Kingdom 1 week ago South East, England, United Kingdom 2 weeks ago South East, England, United Kingdom 1 week ago Key Account Manager – Ireland Distribution Slough, England, United Kingdom 1 week ago Kingsclere, England, United Kingdom 2 weeks ago Walton-On-Thames, England, United Kingdom 3 days ago Camberley, England, United Kingdom 3 days ago Newbury, England, United Kingdom 2 weeks ago Staines-Upon-Thames, England, United Kingdom 1 day ago Farnborough, England, United Kingdom 2 weeks ago Lasham, England, United Kingdom 3 weeks ago Walton-On-Thames, England, United Kingdom 3 days ago Windsor, England, United Kingdom 2 weeks ago Staines-Upon-Thames, England, United Kingdom 5 days ago Farnborough, England, United Kingdom 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr