At a Glance
- Tasks: Ensure accurate placements and compliance while supporting sales teams and enhancing customer experience.
- Company: Join SThree, a global leader in STEM workforce consultancy.
- Benefits: Enjoy flexible working, generous holiday, and private healthcare.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be a key player in driving innovation and service excellence.
- Qualifications: Experience in customer service with strong attention to detail.
The predicted salary is between 28800 - 43200 £ per year.
Placement Quality and Compliance Specialist
SThree are pleased to announce we’re recruiting for two talented Placement Quality and Compliance Specialists to join our team based in Glasgow on a full-time basis.
As a Placement Quality & Compliance Specialist, you’ll be the gatekeeper of right-first-time placements—ensuring data accuracy and compliance from submission through to client invoicing. You’ll work closely with internal teams and external stakeholders to ensure contracts are issued promptly and queries are resolved efficiently. This role is central to our order-to-cash journey, and you’ll be instrumental in maintaining smooth operations, supporting our sales teams, and enhancing the overall customer experience.
About us
SThree is the global STEM-workforce consultancy. We connect sought-after specialists with dynamic organisations around the world. We advise businesses, build expert teams, and deliver project solutions to drive innovation across STEM sectors, helping them to Outpace tomorrow, together.
What are the day-to-day tasks?
- Validate placement data and compliance checkpoints before approval.
- Communicate gaps to sales teams to minimise impact on clients and contractors.
- Maintain detailed records and system notes for transparency and auditability.
- Ensure all required documentation is collected and stored correctly.
- Chase unreturned contracts to secure timely agreements.
- Provide weekly placement updates to Business Managers.
- Liaise with Legal to manage contract amendments using workflow systems.
- Respond to queries and complaints with professionalism and urgency.
- Escalate complex issues and collaborate across departments to resolve them.
- Champion service excellence and continuous improvement.
What skills and knowledge are we looking for?
- Proven experience in customer service, onboarding, or payroll support.
- Exceptional attention to detail and a methodical approach to problem-solving.
- Strong communication skills—both written and verbal.
- Ability to manage multiple priorities in a fast-paced environment.
- A proactive mindset with a passion for continuous improvement.
- Confidence in working independently and collaboratively across teams.
- A commitment to delivering high-quality service and building strong relationships.
Benefits for our U.K. teams include:
- Flexible hybrid working from home and office in line with our principles
- Bonus linked to company and personal performance
- Generous 28 days holiday allowance, plus public holidays
- Annual leave purchase scheme
- Five days paid Caregiver/Dependant leave per annum
- Five paid days off per year for volunteering
- Private healthcare, discounted dental insurance and health care cashback scheme
- Opportunity to participate in the company share scheme
- Access to a range of retail discounts and saving
What we stand for
We’re committed to ensuring for our colleagues, candidates and communities that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we’ll be happy to help.
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at SThree by 2x. Get notified about new Placement Specialist jobs in Glasgow, Scotland, United Kingdom.
Placement Quality and Compliance Specialist in Glasgow employer: SThree
SThree is an exceptional employer, offering a dynamic work environment in Glasgow where you can thrive as a Placement Quality and Compliance Specialist. With a strong commitment to employee growth, flexible hybrid working options, and a generous benefits package including private healthcare and annual leave purchase schemes, SThree fosters a culture of collaboration and continuous improvement. Join us to be part of a global STEM-workforce consultancy that values fairness, dignity, and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Placement Quality and Compliance Specialist in Glasgow
✨Get Involved in Compliance Communities
Join compliance and risk management groups on platforms like LinkedIn or dedicated forums. Engaging in discussions and sharing insights can help you connect with industry professionals and maybe even lead to placement opportunities.
✨Attend Compliance Events and Workshops
Keep an eye out for compliance and risk management workshops, webinars, or conferences. These events are fantastic for networking and learning about the latest industry trends—and who knows, you might bump into someone from a company like SThree looking for fresh talent!
✨Leverage University Career Services
Make the most of your university's career services. They often have exclusive ties with companies for placements, so don't hesitate to ask about opportunities at SThree or similar organisations. Plus, they can help you polish your interview skills!
✨Apply Directly through Our Website
When you spot an opportunity at SThree, apply directly through their website as soon as possible. This often guarantees that your application gets seen by the right people, especially in competitive fields like compliance-risk.
We think you need these skills to ace Placement Quality and Compliance Specialist in Glasgow
Some tips for your application 🫡
Spotlight Your Problem-Solving Skills:In compliance and risk roles, demonstrating your ability to navigate complex regulations is key. Make sure your CV highlights any relevant projects or experiences where you successfully identified risks and implemented solutions. Don't shy away from showing how you gained insights into compliance within your coursework or internships!
Craft a Compelling Cover Letter:For a placement like this, your cover letter should reflect your keen interest in compliance and risk management. Talk about what drives you to this field, any relevant academic achievements, and how you believe this placement with SThree will help you grow. Show us your enthusiasm for learning and adapting!
Show Your Attention to Detail:Compliance and risk management rely heavily on detail-oriented work. Ensure your CV and cover letter are meticulously formatted and free from errors. This will not only reflect your professionalism but also showcase a critical skill employers are looking for: precision.
Include Relevant Certifications or Courses:If you've taken any additional courses or earned certifications related to compliance or risk management, make sure to include them! These can set you apart from other candidates, even at the placement level. They demonstrate your commitment to the field and readiness to tackle real-world challenges head-on.
How to prepare for a job interview at SThree
✨Get Your Regulations Right
Brush up on the key compliance regulations relevant to the role at SThree. Understanding the current legal frameworks and industry standards will not only impress the interviewer but also show that you’re genuinely interested in the compliance and risk sector.
✨Scenario Questions Are Your Friends
Prepare for situational questions that might involve risk assessment or compliance dilemmas. Think about how you would approach scenarios such as identifying potential vulnerabilities or responding to compliance breaches—this is a great way to showcase your critical thinking skills.
✨Show Us Your Analytical Skills
For a placement role, we want to see your analytical capabilities. Be ready to discuss any relevant coursework or projects you've done that involved data analysis, risk assessments, or compliance audits. If you have experience with tools like Excel or compliance management software, definitely bring that up!
✨Talk About Your Desire to Learn
Since this is a placement, we’re interested in your motivation and eagerness to learn. Be prepared to share why compliance and risk management excite you and how you plan to develop your skills further with us at SThree. This will show that you're in it for more than just the role—you're looking to grow in the field!
