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- Tasks: Ensure accurate placements and compliance while supporting sales teams and enhancing customer experience.
- Company: Join SThree, a global leader in STEM workforce consultancy.
- Benefits: Enjoy flexible working, generous holiday, and private healthcare.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be a key player in driving innovation and service excellence.
- Qualifications: Experience in customer service with strong attention to detail.
The predicted salary is between 28800 - 43200 £ per year.
Placement Quality and Compliance Specialist
SThree are pleased to announce we’re recruiting for two talented Placement Quality and Compliance Specialists to join our team based in Glasgow on a full-time basis.
As a Placement Quality & Compliance Specialist, you’ll be the gatekeeper of right-first-time placements—ensuring data accuracy and compliance from submission through to client invoicing. You’ll work closely with internal teams and external stakeholders to ensure contracts are issued promptly and queries are resolved efficiently. This role is central to our order-to-cash journey, and you’ll be instrumental in maintaining smooth operations, supporting our sales teams, and enhancing the overall customer experience.
About us
SThree is the global STEM-workforce consultancy. We connect sought-after specialists with dynamic organisations around the world. We advise businesses, build expert teams, and deliver project solutions to drive innovation across STEM sectors, helping them to Outpace tomorrow, together.
What are the day-to-day tasks?
- Validate placement data and compliance checkpoints before approval.
- Communicate gaps to sales teams to minimise impact on clients and contractors.
- Maintain detailed records and system notes for transparency and auditability.
- Ensure all required documentation is collected and stored correctly.
- Chase unreturned contracts to secure timely agreements.
- Provide weekly placement updates to Business Managers.
- Liaise with Legal to manage contract amendments using workflow systems.
- Respond to queries and complaints with professionalism and urgency.
- Escalate complex issues and collaborate across departments to resolve them.
- Champion service excellence and continuous improvement.
What skills and knowledge are we looking for?
- Proven experience in customer service, onboarding, or payroll support.
- Exceptional attention to detail and a methodical approach to problem-solving.
- Strong communication skills—both written and verbal.
- Ability to manage multiple priorities in a fast-paced environment.
- A proactive mindset with a passion for continuous improvement.
- Confidence in working independently and collaboratively across teams.
- A commitment to delivering high-quality service and building strong relationships.
Benefits for our U.K. teams include:
- Flexible hybrid working from home and office in line with our principles
- Bonus linked to company and personal performance
- Generous 28 days holiday allowance, plus public holidays
- Annual leave purchase scheme
- Five days paid Caregiver/Dependant leave per annum
- Five paid days off per year for volunteering
- Private healthcare, discounted dental insurance and health care cashback scheme
- Opportunity to participate in the company share scheme
- Access to a range of retail discounts and saving
What we stand for
We’re committed to ensuring for our colleagues, candidates and communities that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we’ll be happy to help.
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at SThree by 2x. Get notified about new Placement Specialist jobs in Glasgow, Scotland, United Kingdom.
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Placement Quality and Compliance Specialist employer: SThree
Contact Detail:
SThree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Placement Quality and Compliance Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at SThree on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the order-to-cash journey and think of examples from your past experiences that showcase your attention to detail and problem-solving skills.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experiences. Remember, this role is all about liaising with teams and clients, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the SThree team.
We think you need these skills to ace Placement Quality and Compliance Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Placement Quality and Compliance Specialist role. Highlight your relevant experience in customer service, onboarding, or payroll support, and show us how your skills align with our needs.
Show Off Your Attention to Detail: Since this role is all about data accuracy and compliance, we want to see that you have a keen eye for detail. Use specific examples in your application to demonstrate how you've successfully managed data or resolved compliance issues in the past.
Communicate Clearly: Strong communication skills are key for this position. Make sure your written application is clear and concise. Avoid jargon and keep it professional while still letting your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at SThree
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Placement Quality and Compliance Specialist role. Familiarise yourself with the key responsibilities like validating placement data and liaising with internal teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires exceptional attention to detail, prepare examples from your past experiences where you've successfully managed data accuracy or compliance. Be ready to discuss how you approach problem-solving methodically, as this will resonate well with the interviewers.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, focusing on how you can effectively communicate gaps to sales teams or handle queries professionally.
✨Demonstrate a Proactive Mindset
During the interview, highlight your proactive approach to continuous improvement. Share specific instances where you've taken the initiative to enhance processes or resolve issues efficiently. This will show that you’re not just reactive but also forward-thinking, which is crucial for maintaining smooth operations.