At a Glance
- Tasks: Ensure data accuracy and compliance for smooth placements and enhance customer experience.
- Company: Join SThree, a global leader in STEM workforce consultancy.
- Benefits: Flexible working, generous holiday allowance, and private healthcare.
- Other info: Embrace a culture of equity, belonging, and continuous improvement.
- Why this job: Be the key player in driving innovation and supporting dynamic organisations.
- Qualifications: Experience in customer service with strong attention to detail and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
SThree are pleased to announce we’re recruiting for a talented Placement Quality and Compliance Specialist to join our team based in our fantastic office space located in Glasgow on a fulltime basis. As a Placement Quality & Compliance Specialist, you’ll be the gatekeeper of right-first-time placements—ensuring data accuracy and compliance from submission through to client invoicing. You’ll work closely with internal teams and external stakeholders to ensure contracts are issued promptly and queries are resolved efficiently. This role is central to our order-to-cash journey, and you’ll be instrumental in maintaining smooth operations, supporting our sales teams, and enhancing the overall customer experience.
About us: SThree is the global STEM-workforce consultancy. We connect sought-after specialists with dynamic organisations around the world. We advise businesses, build expert teams, and deliver project solutions to drive innovation across STEM sectors, helping them to Outpace tomorrow, together.
What are the day-to-day tasks?
- Validate placement data and compliance checkpoints before approval.
- Communicate gaps to sales teams to minimise impact on clients and contractors.
- Maintain detailed records and system notes for transparency and auditability.
- Ensure all required documentation is collected and stored correctly.
- Chase unreturned contracts to secure timely agreements.
- Provide weekly placement updates to Business Managers.
- Liaise with Legal to manage contract amendments using workflow systems.
- Respond to queries and complaints with professionalism and urgency.
- Escalate complex issues and collaborate across departments to resolve them.
- Champion service excellence and continuous improvement.
What skills and knowledge are we looking for?
- Proven experience in customer service, onboarding, or payroll support.
- Exceptional attention to detail and a methodical approach to problem-solving.
- Strong communication skills—both written and verbal.
- Ability to manage multiple priorities in a fast-paced environment.
- A proactive mindset with a passion for continuous improvement.
- Confidence in working independently and collaboratively across teams.
- A commitment to delivering high-quality service and building strong relationships.
Benefits for our U.K. teams include:
- The choice to work flexibly from home and the office, in line with our hybrid working principles.
- Bonus linked to company and personal performance.
- Generous 28 days holiday allowance, plus public holidays.
- Annual leave purchase scheme.
- Five days paid Caregiver/Dependant leave per annum.
- Five paid days off per year for volunteering.
- Private healthcare, discounted dental insurance and health care cashback scheme.
- Opportunity to participate in the company share scheme.
- Access to a range of retail discounts and saving.
What we stand for... We’re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we’ll be happy to help.
Quality and Compliance Specialist in Glasgow employer: SThree
As a Design Engineer with us, you'll join a dynamic and collaborative engineering practice that values innovation and technical expertise. Our work culture fosters creativity and teamwork, providing you with the opportunity to tackle real-world design challenges while benefiting from mentorship and professional development. With roles available across Birmingham, Bristol, Coventry, and nationwide, we offer flexibility, diverse project exposure, and competitive rates, making us an excellent employer for those seeking meaningful and rewarding careers in engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Compliance Specialist in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit in and contribute to their mission—especially in quality and compliance!
✨Tip Number 3
Practice your responses to common interview questions. Think about how your skills in customer service and attention to detail can shine through in your answers.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Quality and Compliance Specialist in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality and Compliance Specialist role. Highlight your experience in customer service, attention to detail, and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at SThree. Keep it concise but engaging—show us your personality!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate a methodical approach to problem-solving, especially in fast-paced environments.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at SThree
✨Know Your Stuff
Before the interview, make sure you understand the role of a Quality and Compliance Specialist. Familiarise yourself with key terms like data accuracy, compliance checkpoints, and the order-to-cash journey. This will help you speak confidently about how your skills align with the job.
✨Showcase Your Attention to Detail
Since this role requires exceptional attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it’s validating data or managing documentation, be ready to discuss how you ensure accuracy in your work.
✨Communicate Effectively
Strong communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. Think about how you would explain complex issues to different stakeholders, as this will likely come up during the interview.
✨Emphasise Your Proactive Mindset
SThree values a proactive approach, so be prepared to share instances where you took the initiative to improve processes or resolve issues. Highlighting your passion for continuous improvement will resonate well with the interviewers.
