At a Glance
- Tasks: Ensure data accuracy and compliance for smooth placements and enhance customer experience.
- Company: Join SThree, a global leader in STEM workforce consultancy.
- Benefits: Flexible working, generous holiday allowance, and private healthcare.
- Other info: Embrace a culture of equity, belonging, and continuous improvement.
- Why this job: Be the key player in driving innovation and supporting dynamic organisations.
- Qualifications: Experience in customer service with strong attention to detail and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
SThree are pleased to announce we’re recruiting for a talented Placement Quality and Compliance Specialist to join our team based in our fantastic office space located in Glasgow on a fulltime basis. As a Placement Quality & Compliance Specialist, you’ll be the gatekeeper of right-first-time placements—ensuring data accuracy and compliance from submission through to client invoicing. You’ll work closely with internal teams and external stakeholders to ensure contracts are issued promptly and queries are resolved efficiently. This role is central to our order-to-cash journey, and you’ll be instrumental in maintaining smooth operations, supporting our sales teams, and enhancing the overall customer experience.
About us: SThree is the global STEM-workforce consultancy. We connect sought-after specialists with dynamic organisations around the world. We advise businesses, build expert teams, and deliver project solutions to drive innovation across STEM sectors, helping them to Outpace tomorrow, together.
What are the day-to-day tasks?
- Validate placement data and compliance checkpoints before approval.
- Communicate gaps to sales teams to minimise impact on clients and contractors.
- Maintain detailed records and system notes for transparency and auditability.
- Ensure all required documentation is collected and stored correctly.
- Chase unreturned contracts to secure timely agreements.
- Provide weekly placement updates to Business Managers.
- Liaise with Legal to manage contract amendments using workflow systems.
- Respond to queries and complaints with professionalism and urgency.
- Escalate complex issues and collaborate across departments to resolve them.
- Champion service excellence and continuous improvement.
What skills and knowledge are we looking for?
- Proven experience in customer service, onboarding, or payroll support.
- Exceptional attention to detail and a methodical approach to problem-solving.
- Strong communication skills—both written and verbal.
- Ability to manage multiple priorities in a fast-paced environment.
- A proactive mindset with a passion for continuous improvement.
- Confidence in working independently and collaboratively across teams.
- A commitment to delivering high-quality service and building strong relationships.
Benefits for our U.K. teams include:
- The choice to work flexibly from home and the office, in line with our hybrid working principles.
- Bonus linked to company and personal performance.
- Generous 28 days holiday allowance, plus public holidays.
- Annual leave purchase scheme.
- Five days paid Caregiver/Dependant leave per annum.
- Five paid days off per year for volunteering.
- Private healthcare, discounted dental insurance and health care cashback scheme.
- Opportunity to participate in the company share scheme.
- Access to a range of retail discounts and saving.
What we stand for... We’re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we’ll be happy to help.
Quality and Compliance Specialist in Glasgow employer: SThree
As a Design Engineer with us, you'll join a dynamic and collaborative engineering practice that values innovation and technical expertise. Our work culture fosters creativity and teamwork, providing you with the opportunity to tackle real-world design challenges while benefiting from mentorship and professional development. With roles available across Birmingham, Bristol, Coventry, and nationwide, we offer flexibility, diverse project exposure, and competitive rates, making us an excellent employer for those seeking meaningful and rewarding careers in engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Compliance Specialist in Glasgow
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like SThree looking for candidates who are engaged and informed.
We think you need these skills to ace Quality and Compliance Specialist in Glasgow
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at SThree. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at SThree
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with SThree’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
