At a Glance
- Tasks: Drive process improvements and resolve complex issues in a dynamic team environment.
- Company: Join a leading company focused on quality and compliance in Glasgow.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Collaborative culture with opportunities for continuous improvement and transformation.
- Why this job: Be a key player in enhancing business performance and minimising financial risk.
- Qualifications: Experience in operations, billing, or dispute resolution is a plus.
The predicted salary is between 30000 - 37000 £ per year.
We're looking for a Global Operations Resolution Specialist to join our Placement, Quality & Compliance (PQC) team in Glasgow. This is a fantastic opportunity for someone who thrives on driving process improvements, resolving complex issues, and collaborating across multiple teams to deliver exceptional business outcomes.
As a Global Operations Resolution Specialist, you'll play a critical role in ensuring billing accuracy, effective dispute resolution, and strong purchase order governance. Acting as a key link between Operations, Credit Control, Finance, and clients, you'll help minimise financial risk, support timely cash collection, and drive continuous improvement across the function.
- Own and manage PO governance across assigned accounts
- Monitor and drive PO compliance
- Manage complex or high-risk escalations to minimise cash flow impact
- Maintain accurate client master data to support right-first-time billing
- Drive sustainable improvements that enhance quality, accuracy, and efficiency
- Support wider transformation and continuous improvement initiatives
- Track and report on dispute resolution activity and PO compliance
- Monitor key performance metrics and identify trends
- SOP Management & Compliance
Experience in operations, billing, credit control, or dispute resolution. This role offers the opportunity to make a tangible impact on business performance by improving processes, reducing financial risk, and enhancing the experience of both internal and external stakeholders.
Operations Associate (Compliance) in Glasgow employer: SThree
SThree in Leeds is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to thrive in recruitment. With uncapped earnings potential, performance incentives, and a strong commitment to employee development, you will find ample opportunities for growth while making a meaningful impact on clients and candidates alike.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Associate (Compliance) in Glasgow
✨Get Involved in Compliance Communities
Join compliance and risk management groups on platforms like LinkedIn or dedicated forums. Engaging in discussions and sharing insights can help you connect with industry professionals and maybe even lead to placement opportunities.
✨Attend Compliance Events and Workshops
Keep an eye out for compliance and risk management workshops, webinars, or conferences. These events are fantastic for networking and learning about the latest industry trends—and who knows, you might bump into someone from a company like SThree looking for fresh talent!
✨Leverage University Career Services
Make the most of your university's career services. They often have exclusive ties with companies for placements, so don't hesitate to ask about opportunities at SThree or similar organisations. Plus, they can help you polish your interview skills!
✨Apply Directly through Our Website
When you spot an opportunity at SThree, apply directly through their website as soon as possible. This often guarantees that your application gets seen by the right people, especially in competitive fields like compliance-risk.
We think you need these skills to ace Operations Associate (Compliance) in Glasgow
Some tips for your application 🫡
Spotlight Your Problem-Solving Skills:In compliance and risk roles, demonstrating your ability to navigate complex regulations is key. Make sure your CV highlights any relevant projects or experiences where you successfully identified risks and implemented solutions. Don't shy away from showing how you gained insights into compliance within your coursework or internships!
Craft a Compelling Cover Letter:For a placement like this, your cover letter should reflect your keen interest in compliance and risk management. Talk about what drives you to this field, any relevant academic achievements, and how you believe this placement with SThree will help you grow. Show us your enthusiasm for learning and adapting!
Show Your Attention to Detail:Compliance and risk management rely heavily on detail-oriented work. Ensure your CV and cover letter are meticulously formatted and free from errors. This will not only reflect your professionalism but also showcase a critical skill employers are looking for: precision.
Include Relevant Certifications or Courses:If you've taken any additional courses or earned certifications related to compliance or risk management, make sure to include them! These can set you apart from other candidates, even at the placement level. They demonstrate your commitment to the field and readiness to tackle real-world challenges head-on.
How to prepare for a job interview at SThree
✨Get Your Regulations Right
Brush up on the key compliance regulations relevant to the role at SThree. Understanding the current legal frameworks and industry standards will not only impress the interviewer but also show that you’re genuinely interested in the compliance and risk sector.
✨Scenario Questions Are Your Friends
Prepare for situational questions that might involve risk assessment or compliance dilemmas. Think about how you would approach scenarios such as identifying potential vulnerabilities or responding to compliance breaches—this is a great way to showcase your critical thinking skills.
✨Show Us Your Analytical Skills
For a placement role, we want to see your analytical capabilities. Be ready to discuss any relevant coursework or projects you've done that involved data analysis, risk assessments, or compliance audits. If you have experience with tools like Excel or compliance management software, definitely bring that up!
✨Talk About Your Desire to Learn
Since this is a placement, we’re interested in your motivation and eagerness to learn. Be prepared to share why compliance and risk management excite you and how you plan to develop your skills further with us at SThree. This will show that you're in it for more than just the role—you're looking to grow in the field!
