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- Tasks: Manage client accounts, drive timely payments, and resolve disputes.
- Company: Join SThree, a global leader in STEM workforce consultancy.
- Benefits: Enjoy hybrid working, bonuses, 28 days holiday, and private healthcare.
- Why this job: Make an impact in finance while building relationships and improving processes.
- Qualifications: Experience in credit control and strong communication skills required.
- Other info: Be part of a supportive team that values diversity and growth.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for an experienced Credit Controller to join our UK Credit Control team in Glasgow. This role is responsible for managing a portfolio of client accounts, driving timely invoice payment, and delivering a best‑in‑class customer experience. You’ll play a key role in cash collection, dispute resolution, and stakeholder collaboration—working closely with regional partners and internal teams to resolve challenges and improve processes.
What you’ll be doing:
- Managing a portfolio of client accounts to ensure prompt invoice payment
- Driving collections activity using all communication channels, with a strong focus on telephone contact
- Building effective relationships with internal and external stakeholders to resolve queries and secure payment
- Delivering agreed monthly debt, cash collection, and DSO targets
- Producing monthly customer statements
- Working closely with Sales Ledger, Placement Support, and Billing to ensure accurate customer records (including payment allocation, credit notes, and master data)
- Identifying accounts for escalation to Legal or Trade Debt partners where appropriate
- Maintaining accurate records
- Ensuring compliance with financial controls and SThree processes
What we’re looking for:
- Strong credit control / collections experience
- Strong understanding of Order‑to‑Cash (O2C) processes
- Working knowledge of credit risk principles
- Experience managing high‑volume ledgers
- Strong communication and presentation skills, with the confidence to influence and negotiate
- Analytical mindset with the ability to review data and make sound commercial decisions
- High proficiency in Microsoft Office, particularly Excel
- Self‑starter with strong attention to detail and organisational skills
What’s in it for you:
- Hybrid working options for flexibility
- Bonus linked to company and personal performance
- 28 days holiday plus public holidays, with an annual leave purchase scheme
- Private healthcare, discounted dental insurance, and health cashback scheme
- Paid volunteering days and caregiver leave
- Access to retail discounts and our company share scheme
We’re committed to ensuring that every colleague, candidate, and member of our community experiences fair, equitable, and respectful treatment. We strive to create an environment where everyone belongs, feels valued, and is supported to thrive. If you require any assistance or reasonable adjustments during the application process, please let us know. We’re here to help.
Credit Controller UK in Glasgow employer: SThree
Contact Detail:
SThree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller UK in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and collections. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to make decisions in past roles. This will demonstrate your ability to handle high-volume ledgers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace Credit Controller UK in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience in credit control and collections, and don’t forget to showcase your strong communication skills and analytical mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've driven timely invoice payments and resolved disputes in the past.
Showcase Your Skills: We want to see your proficiency in Microsoft Office, especially Excel. If you have any certifications or training related to credit risk principles or O2C processes, make sure to include those too!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SThree
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of key metrics like DSO (Days Sales Outstanding) and cash collection targets. Be ready to discuss how you've successfully managed these in the past.
✨Showcase Your Communication Skills
Strong communication is crucial for this role. Prepare examples of how you've built relationships with clients and resolved disputes. Think about specific situations where your negotiation skills made a difference in securing payments.
✨Demonstrate Your Analytical Mindset
Be prepared to talk about how you analyse data to make informed decisions. Bring examples of how you've used Excel or other tools to manage high-volume ledgers and improve processes. This will show that you can handle the analytical demands of the job.
✨Understand the Company Culture
Research SThree and its values. Be ready to discuss how your personal values align with theirs, especially around teamwork and doing the right thing. This will help you connect with the interviewers and show that you're a good fit for their culture.