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For Companies At a Glance
- Tasks: Transform data insights into strategic recommendations for senior stakeholders.
- Company: Join SThree, a global leader in STEM workforce consultancy.
- Benefits: Enjoy hybrid working, bonuses, 28 days holiday, and private healthcare.
- Why this job: Make a real impact by shaping operational excellence and influencing decision-making.
- Qualifications: Experience in business analysis, strong analytical skills, and proficiency in PowerPoint and Excel.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
About us
SThree is the global STEM workforce consultancy, fusing ambition, expertise and technology. We advise businesses, build expert teams and deliver project solutions, to outpace tomorrow, together. We’ve been in STEM for more than 39 years – a global team with local expertise across specialist sectors in Engineering, Life Sciences and Technology. We aspire to be the game-changers in STEM. We are all in, we build partnerships, we think big, and we do the right thing. We bring skilled people together, whatever the speed, scale and scope of the ambitions, to build the future.
About the role
The Business Analyst will support Global Operations by transforming data-driven insights into clear, strategic recommendations for senior and executive stakeholders. This role focuses on analysing information provided by data teams, interpreting operational performance, and shaping insights that inform decision-making, process improvement, and service excellence.
Key responsibilities
- Insight Generation & Business Analysis
- Conduct in-depth analysis of operational performance using datasets provided by Data & Technology teams.
- Interpret trends, identify root causes, and translate findings into actionable insights.
- Provide forward-looking recommendations to leadership to drive operational improvement.
- Develop and interpret dashboards within ServiceNow to support insight generation and performance analysis.
- Produce polished, concise executive-ready reports and presentations.
- Develop recurring performance packs summarising key insights, risks, and opportunities.
- Communicate complex findings in clear, non-technical language.
- Analyse SLA performance, escalation patterns, and process bottlenecks.
- Provide commentary on performance variance and emerging issues.
- Work with operational leads to validate findings and align on improvement actions.
- Partner with Operations teams to understand challenges and validate insights.
- Collaborate with Data and Technology teams to refine data inputs and improve data quality.
- Contribute insight to system improvements and reporting frameworks.
- Use visual collaboration tools such as Miro to support system improvement activities.
- Identify inefficiencies and opportunities to improve service excellence.
- Support design of business cases and recommendations.
Skills, Knowledge & Experience
- Experience in Business Analysis or Operational Insight roles.
- Strong analytical and interpretive skills.
- Ability to produce executive-level reporting.
- Proficiency with PowerPoint and Excel.
- Experience working with Operations, Data, or Technology teams.
- Hands-on experience building and interpreting dashboards within ServiceNow.
- Experience using Miro for mapping, workshop collaboration or design activities (desirable).
Key Competencies
- Analytical Thinking & Problem Solving
- Executive Communication
- Stakeholder Management
- Business Acumen
- Attention to Detail
Why Join SThree?
You’ll join a global organisation with a powerful mission and a brand portfolio central to its growth. This is a role where you’ll make a visible impact — shaping how our people, candidates, and clients experience our brands every day. If you're ready to lead, influence, and elevate brand standards across a global portfolio, we’d love to hear from you.
What’s in it for you?
- Hybrid working options for flexibility.
- Bonus linked to company and personal performance.
- 28 days holiday plus public holidays, with an annual leave purchase scheme.
- Private healthcare, discounted dental insurance, and health cashback scheme.
- Paid volunteering days and caregiver leave.
- Access to retail discounts and our company share scheme.
What we stand for
We’re committed to ensuring that every colleague, candidate, and member of our community experiences fair, equitable, and respectful treatment. We strive to create an environment where everyone belongs, feels valued, and is supported to thrive. If you require any assistance or reasonable adjustments during the application process, please let us know. We’re here to help.
Business Analyst - Operations Insight & Reporting in Glasgow employer: SThree
Contact Detail:
SThree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Operations Insight & Reporting in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees at SThree on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Business Analyst role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you've used data to drive insights in past roles. We want to see your thought process, so practice explaining complex findings in simple terms.
✨Tip Number 3
Showcase your collaboration skills! Think of examples where you’ve worked with cross-functional teams to solve problems. Highlighting your ability to partner with Operations, Data, and Technology teams will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at SThree. Let’s get you that interview!
We think you need these skills to ace Business Analyst - Operations Insight & Reporting in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your experience in business analysis and operational insights, and show how your skills align with what we’re looking for at SThree.
Showcase Your Analytical Skills: We want to see your analytical prowess! Include specific examples of how you've used data to drive decisions or improve processes in your previous roles. This will help us understand your approach to insight generation.
Keep It Clear and Concise: When writing your application, remember to communicate complex ideas in a straightforward way. We appreciate clarity, especially since you'll be producing executive-level reports. Avoid jargon where possible!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SThree
✨Know Your Data
As a Business Analyst, you'll be diving deep into data. Make sure you brush up on your analytical skills and understand the datasets you might be working with. Familiarise yourself with common trends and metrics in operational performance to show that you can hit the ground running.
✨Master Executive Communication
You'll need to present complex findings in a clear and concise manner. Practice summarising your insights into executive-ready reports or presentations. Use simple language and focus on actionable recommendations to demonstrate your ability to communicate effectively with senior stakeholders.
✨Showcase Collaboration Skills
This role involves working closely with various teams. Be prepared to discuss your experience in cross-functional collaboration. Share examples of how you've partnered with operations or data teams to validate insights and improve processes, highlighting your teamwork and stakeholder management skills.
✨Get Comfortable with Tools
Familiarity with tools like ServiceNow and Miro is a plus. If you have experience building dashboards or using visual collaboration tools, make sure to mention it. If not, consider doing a quick tutorial to get a basic understanding, as this will show your willingness to learn and adapt.