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- Tasks: Manage client accounts, drive timely payments, and resolve disputes.
- Company: SThree, a global leader in STEM workforce consultancy.
- Benefits: Hybrid work, performance bonuses, 28 days holiday, and private healthcare.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in the finance sector.
- Qualifications: Experience in credit control and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for an experienced Credit Controller to join our UK Credit Control team in Glasgow. This role is responsible for managing a portfolio of client accounts, driving timely invoice payment, and delivering a best‑in‑class customer experience. You’ll play a key role in cash collection, dispute resolution, and stakeholder collaboration—working closely with regional partners and internal teams to resolve challenges and improve processes.
What you’ll be doing:
- Managing a portfolio of client accounts to ensure prompt invoice payment
- Driving collections activity using all communication channels, with a strong focus on telephone contact
- Building effective relationships with internal and external stakeholders to resolve queries and secure payment
- Delivering agreed monthly debt, cash collection, and DSO targets
- Producing monthly customer statements
- Working closely with Sales Ledger, Placement Support, and Billing to ensure accurate customer records (including payment allocation, credit notes, and master data)
- Identifying accounts for escalation to Legal or Trade Debt partners where appropriate
- Maintaining accurate records
- Ensuring compliance with financial controls and SThree processes
What we’re looking for:
- Strong understanding of Order‑to‑Cash (O2C) processes
- Working knowledge of credit risk principles
- Strong communication and presentation skills, with the confidence to influence and negotiate
- Analytical mindset with the ability to review data and make sound commercial decisions
- High proficiency in Microsoft Office, particularly Excel
- Self‑starter with strong attention to detail and organisational skills
What's in it for you:
- Hybrid working options for flexibility
- Bonus linked to company and personal performance
- 28 days holiday plus public holidays, with an annual leave purchase scheme
- Private healthcare, discounted dental insurance, and health cashback scheme
- Paid volunteering days and caregiver leave
- Access to retail discounts and our company share scheme
We’re committed to ensuring that every colleague, candidate, and member of our community experiences fair, equitable, and respectful treatment. We strive to create an environment where everyone belongs, feels valued, and is supported to thrive. If you require any assistance or reasonable adjustments during the application process, please let us know. We’re here to help.
Credit Controller UK employer: SThree
Contact Detail:
SThree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about opportunities at SThree. A friendly chat can sometimes lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for that interview! Research common questions for Credit Controllers and think about how your experience aligns with what SThree is looking for. Practising your answers will help you feel more confident when it’s showtime.
✨Tip Number 3
Show off your skills! If you have any relevant achievements or projects, be ready to discuss them. Use specific examples that highlight your understanding of O2C processes and your ability to drive collections effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the SThree team!
We think you need these skills to ace Credit Controller UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience with managing client accounts and driving timely payments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. We love seeing genuine enthusiasm for what we do at SThree.
Showcase Your Communication Skills: Since this role involves a lot of stakeholder interaction, make sure to demonstrate your strong communication skills in your application. We’re looking for someone who can influence and negotiate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SThree
✨Know Your Numbers
Brush up on your understanding of Order-to-Cash (O2C) processes and credit risk principles. Be ready to discuss how you've managed client accounts in the past, focusing on your success in driving timely invoice payments.
✨Showcase Your Communication Skills
Prepare examples that highlight your strong communication and presentation skills. Think about times when you influenced or negotiated effectively with stakeholders, as this will be crucial for building relationships in the role.
✨Be Data Savvy
Demonstrate your analytical mindset by reviewing relevant data before the interview. Be prepared to discuss how you've used data to make sound commercial decisions, especially in cash collection and dispute resolution.
✨Familiarise Yourself with the Company
Research SThree and its values. Understand their commitment to creating an inclusive environment and be ready to discuss how you align with their mission to be game-changers in STEM. This shows you're not just interested in the role, but also in the company culture.