At a Glance
- Tasks: Manage client accounts and ensure timely invoice payments while resolving disputes.
- Company: Join SThree, a dynamic staffing and recruiting company with a supportive culture.
- Benefits: Enjoy flexible working, generous holiday allowance, and private healthcare.
- Other info: Be part of a team that prioritises fairness and community connection.
- Why this job: Make an impact in a role that values communication and problem-solving skills.
- Qualifications: Fluent in German with collections experience in a B2B environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Credit Controller DACH (German-speaking) role at SThree. The applicant must be fluent in written and spoken German.
SThree are pleased to announce we’re recruiting for a talented Credit Controller DACH to join our excellent team. The successful candidate will be responsible for maintaining a portfolio of clients and applying collection activity in line with current processes and protocol to ensure that timely invoice payments are met. The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The credit controller should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience.
What are the day-to-day tasks?
- Manage a portfolio of client accounts ensuring invoices are paid promptly
- Utilise all available communication channels, prioritising telephone contact
- Utilise relationships with key stakeholders to drive query resolution and payment
- Ensure a best in class client experience
- Deliver monthly aged debt, cash collection and DSO targets
- Produce monthly customer statements
- Work collaboratively with Sales Ledger, Placement Support and Billing to maintain accurate customer records, including but not limited to; payment allocation, master data management, credit note application etc
- Attend regular ledger reviews with Credit Control Manager/Team Leader
- Select and escalate accounts to Legal or Trade Debt Partners where appropriate
- Maintain accurate records in SAP
- Managing financial compliance and adherence to SThree process
- Support Credit Control Team Lead with ad hoc initiatives
What skills and knowledge are we looking for?
- Fluent German speaker & writer
- Extensive collections experience, preferably in a B2B environment
- Good knowledge of O2C processes
- Working knowledge of credit risk principles
- Significant experience of managing a high volume ledger
- Good working knowledge of SAP
Qualifications
- 2+ years working experience in a relevant role
Benefits
- The choice to work flexibly from home and the office, in line with our hybrid working principles
- Bonus linked to company and personal performance
- Generous 28 days holiday allowance, plus public holidays
- Annual leave purchase scheme
- Five days paid Caregiver/Dependant leave per annum
- Five paid days off per year for volunteering
- Private healthcare, discounted dental insurance and health care cashback scheme
- Opportunity to participate in the company share scheme
- Access to a range of retail discounts and saving
What we stand for
We’re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we’ll be happy to help.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Accounting/Auditing
Industries
- Staffing and Recruiting
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Credit Controller DACH (German-speaking) in Glasgow employer: SThree
SThree is an exceptional employer that values its employees by offering a flexible hybrid working model, generous holiday allowances, and a strong commitment to personal and professional growth. With a focus on collaboration and a supportive work culture, employees are encouraged to engage in meaningful work while enjoying benefits such as private healthcare and opportunities for community involvement. Located in Glasgow, the company fosters an inclusive environment where every team member is valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller DACH (German-speaking) in Glasgow
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at SThree or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Practice your pitch! You never know when you'll bump into someone from the company or a recruiter. Have a quick summary of your experience and skills ready to go, focusing on your collections experience and how you can improve client relationships.
✨Tip Number 3
Be proactive! If you see a job opening that fits, don’t just wait for the application process. Follow up with a message expressing your interest and why you’d be a great fit. It shows initiative and enthusiasm!
✨Tip Number 4
Utilise our website to apply! We’ve got all the resources you need to make your application shine. Plus, applying directly through us can give you a better chance of getting noticed by the hiring team.
We think you need these skills to ace Credit Controller DACH (German-speaking) in Glasgow
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in German, make sure to highlight your language skills right at the top of your application. Use clear and concise language to demonstrate your proficiency, and don’t shy away from showcasing any relevant experience in a B2B environment.
Tailor Your CV:We want to see how your experience aligns with the Credit Controller role. Tailor your CV to reflect your collections experience and knowledge of O2C processes. Mention specific achievements that relate to managing client accounts and resolving disputes.
Be Clear and Concise:When writing your cover letter or application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for the role. Highlight your problem-solving skills and ability to communicate effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at SThree!
How to prepare for a job interview at SThree
✨Brush Up on Your German
Since the role requires fluency in written and spoken German, make sure to practice your language skills before the interview. Consider having a mock interview with a friend or using language apps to refine your communication abilities.
✨Know Your Numbers
Familiarise yourself with key metrics related to credit control, such as DSO (Days Sales Outstanding) and cash collection targets. Be prepared to discuss how you've met these targets in previous roles, as this will demonstrate your understanding of the financial processes involved.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved client disputes or stakeholder queries in the past. Highlight your ability to communicate effectively at all levels and how you’ve collaborated with other teams to improve customer experience.
✨Understand SAP and O2C Processes
Since the job mentions a working knowledge of SAP and O2C (Order to Cash) processes, brush up on these systems. If you have experience with them, be ready to share specific instances where you used these tools to manage accounts or resolve issues.
