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- Tasks: Manage client portfolios and ensure timely invoice payments.
- Company: SThree connects top talent in STEM fields with dynamic organizations worldwide.
- Benefits: Enjoy a permanent role in a vibrant office environment with growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the STEM industry.
- Qualifications: Fluent in German with strong communication and problem-solving skills.
- Other info: This position is based in Glasgow, perfect for those looking to grow in a global company.
The predicted salary is between 28800 - 43200 £ per year.
This role is permanently based in the Glasgow Office** We are delighted to announce that we're recruiting for a new (German-speaking) Credit Controller to join our dynamic team (DACH Region) on a permanent basis. The successful candidate will be responsible for maintaining a portfolio of clients and applying collection activity in line with current processes and protocol to ensure that timely invoice payments are met. The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The credit controller should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with dynamic organisations across the world. We are the number one destination for talent in the best STEM markets: these are today's unsung heroes who positively shape the future. Now we're helping them shape their own futures. SThree is the only Global, Pure-play STEM Specialist and our vision is to be the #1 Talent Provider in the Best Stem markets. To support this Strategy, we plan to build a World Class Operational platform to support our ambitions. The Credit Control Team supports the wider business on the journey to building a platform which is efficient, effective and scalable and therefore, World Class. Examples of key responsibilities include… Managing a portfolio of client accounts ensuring invoices are paid promptly Utilising all available communication channels, prioritising telephone contact Building relationships with key stakeholders to drive query resolution and payment Ensure a best in class client experience Deliver monthly debt, cash collection and DSO targets Produce monthly customer statements Work collaboratively with Sales Ledger, Placement Support and Billing to maintain accurate customer records, including but not limited to; payment allocation, master data management, credit note application etc Attend regular ledger reviews with Credit Control Manager/Team Leader Select and escalate accounts to Legal or Trade Debt Partners where appropriate Maintain accurate records in SAP Managing financial compliance and adherence to SThree process Support Credit Control Team Lead with ad hoc initiativesSkills, Knowledge & Experience … Fluent German Speaker Credit Control/Collections experience Experience of managing a high volume ledger Good knowledge of Credit risk and O2C processes Expert Communication and presentation sills Ability to review data and confidently make decisions High degree of proficiency with Microsoft Office software (Excel, MS Word)In return for your commitment, we offer a range of benefits including … The choice to work flexibly from home and the office, in line with our new hybrid working principles Competitive salary and bonus 28-day holiday allowance plus bank holidays, which can be taken at a time of your choosing (except for Christmas Day, Boxing Day and New Year's Day, which are fixed). Annual leave purchase scheme Five day's paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering ` Competitive family care policy Financial, physical and mental wellbeing support Private healthcare (after qualifying period) Company shares option Access to a range of retail discounts and savingsWhat we stand for… We're committed to ensuring that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for.. We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help
Credit Controller (Permanent) employer: SThree Management Services
Contact Detail:
SThree Management Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Permanent)
✨Tip Number 1
Familiarize yourself with the DACH region's business culture and communication styles. Understanding how to effectively engage with clients from Germany, Austria, and Switzerland will give you an edge in demonstrating your suitability for the role.
✨Tip Number 2
Brush up on your problem-solving skills, especially in relation to financial disputes. Being able to showcase examples of how you've successfully resolved client issues in the past can set you apart during discussions.
✨Tip Number 3
Network with professionals in the credit control and finance sectors, particularly those who work with the DACH region. This can provide you with insights into industry standards and expectations, which can be beneficial during interviews.
✨Tip Number 4
Prepare to discuss your experience with invoice management and collection processes. Be ready to share specific examples of how you've maintained client portfolios and ensured timely payments, as this is crucial for the role.
We think you need these skills to ace Credit Controller (Permanent)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position. Understand the key responsibilities, such as maintaining client portfolios and applying collection activities, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in credit control or similar roles. Mention specific achievements that demonstrate your ability to manage client relationships and resolve disputes effectively.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application of how you've successfully communicated with clients or stakeholders in the past. This could include resolving disputes or collaborating with internal teams.
Tailor Your Application: Customize your cover letter to reflect your understanding of SThree's mission and values. Explain why you are interested in working specifically for them and how your skills align with their goals in the STEM market.
How to prepare for a job interview at SThree Management Services
✨Showcase Your Communication Skills
As a Credit Controller, excellent communication is key. Be prepared to demonstrate your ability to communicate effectively at all levels during the interview. Share examples of how you've successfully resolved client disputes or handled stakeholder queries in the past.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills. Think of specific instances where you faced challenges in your previous roles and explain how you approached and resolved them. This will show your potential employer that you can handle the demands of the position.
✨Familiarize Yourself with Collection Processes
Make sure you understand the current processes and protocols related to credit control and collections. Being knowledgeable about these practices will help you answer questions confidently and show that you're ready to hit the ground running.
✨Research SThree and the DACH Region
Take some time to learn about SThree and its operations in the DACH region. Understanding the company's vision and how it connects talent with organizations will allow you to align your answers with their goals and demonstrate your genuine interest in the role.
