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- Tasks: Manage client portfolios and ensure timely invoice payments through effective communication.
- Company: SThree connects top talent in STEM fields with dynamic organizations worldwide.
- Benefits: Join a global team with opportunities for growth and collaboration in a vibrant work culture.
- Why this job: Be part of a mission-driven company that shapes the future of STEM industries.
- Qualifications: Fluent in German, strong communication skills, and problem-solving abilities required.
- Other info: This is a fixed-term contract role focused on the DACH region.
The predicted salary is between 36000 - 60000 £ per year.
We are delighted to announce that we\’re recruiting for a new (German-speaking) Credit Controller to join our dynamic team (DACH Region) on a fixed term basis.
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
The successful candidate will be responsible for maintaining a portfolio of clients and applying collection activity in line with current processes and protocol to ensure that timely invoice payments are met. The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The credit controller should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience.
About us
SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with dynamic organisations across the world. We are the number one destination for talent in the best STEM markets: these are today\’s unsung heroes who positively shape the future. Now we\’re helping them shape their own futures.
SThree is the only Global, Pure-play STEM Specialist and our vision is to be the #1 Talent Provider in the Best Stem markets. To support this Strategy, we plan to build a World Class Operational platform to support our ambitions. The Credit Control Team supports the wider business on the journey to building a platform which is efficient, effective and scalable and therefore, World Class.
Examples of key responsibilities include …
Managing a portfolio of client accounts ensuring invoices are paid promptly
Utilising all available communication channels, prioritising telephone contact
Building relationships with key stakeholders to drive query resolution and payment
Ensure a best in class client experience
Deliver monthly debt, cash collection and DSO targets
Produce monthly customer statements
Work collaboratively with Sales Ledger, Placement Support and Billing to maintain accurate customer records, including but not limited to; payment allocation, master data management, credit note application etc
Attend regular ledger reviews with Credit Control Manager/Team Leader
Select and escalate accounts to Legal or Trade Debt Partners where appropriate
Maintain accurate records in SAP
Managing financial compliance and adherence to SThree process
Support Credit Control Team Lead with ad hoc initiativesSkills, Knowledge & Experience …
Fluent German Speaker
Credit Control/Collections experience
Experience of managing a high volume ledger
Good knowledge of Credit risk and O2C processes
Expert Communication and presentation sills
Ability to review data and confidently make decisions
High degree of proficiency with Microsoft Office software (Excel, MS Word)In return for your commitment, we offer a range of benefits including …
The choice to work flexibly from home and the office, in line with our new hybrid working principles
Competitive salary and bonus
28-day holiday allowance plus bank holidays, which can be taken at a time of your choosing (except for Christmas Day, Boxing Day and New Year\’s Day, which are fixed).
Annual leave purchase scheme
Five day\’s paid Caregiver/Dependant leave per annum
Five paid days off per year for volunteering
Competitive family care policy
Financial, physical and mental well being support
Private health care (after qualifying period)
Company shares option
Access to a range of retail discounts and savingsWhat we stand for…
We\’re committed to ensuring that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we\’ll be happy to help.
What we stand for..
We create community and deliver change that transforms the future for everyone. With this in mind, we\’re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected.
If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we\’ll be happy to help
Credit Controller (Fixed Term Contract) employer: SThree Management Services
Contact Detail:
SThree Management Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Fixed Term Contract)
✨Tip Number 1
Fokussiere dich auf deine Kommunikationsfähigkeiten. Da die Rolle des Credit Controllers exzellente Kommunikationsfähigkeiten erfordert, solltest du in der Lage sein, Beispiele für erfolgreiche Kommunikation mit Kunden oder internen Stakeholdern zu teilen. Überlege dir, wie du Konflikte gelöst und Missverständnisse ausgeräumt hast.
✨Tip Number 2
Zeige deine Problemlösungsfähigkeiten. Bereite dich darauf vor, spezifische Situationen zu erläutern, in denen du Herausforderungen im Inkasso erfolgreich gemeistert hast. Dies könnte beinhalten, wie du mit schwierigen Kunden umgegangen bist oder wie du interne Prozesse verbessert hast.
✨Tip Number 3
Informiere dich über die DACH-Region und deren spezifische Marktbedingungen. Ein gutes Verständnis der regionalen Besonderheiten kann dir helfen, besser auf die Bedürfnisse der Kunden einzugehen und deine Argumentation während des Gesprächs zu stärken.
✨Tip Number 4
Netzwerke mit Fachleuten aus der Branche. Nutze Plattformen wie LinkedIn, um Kontakte zu knüpfen und mehr über die Herausforderungen und Trends im Bereich Credit Control zu erfahren. Dies kann dir wertvolle Einblicke geben und deine Chancen erhöhen, einen positiven Eindruck zu hinterlassen.
We think you need these skills to ace Credit Controller (Fixed Term Contract)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position. Understand the key responsibilities, such as maintaining client portfolios and applying collection activities, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in credit control or similar roles. Showcase your communication skills and problem-solving abilities, as these are crucial for the position.
Showcase Language Skills: Since the role requires German-speaking capabilities, be sure to highlight your proficiency in German. Include any relevant certifications or experiences that demonstrate your language skills.
Tailor Your Application: Customize your cover letter to reflect your understanding of SThree's mission and values. Mention how your skills and experiences align with their goals in the STEM market, and express your enthusiasm for contributing to their team.
How to prepare for a job interview at SThree Management Services
✨Zeige deine Kommunikationsfähigkeiten
Da die Rolle des Credit Controllers exzellente Kommunikationsfähigkeiten erfordert, solltest du während des Interviews klar und präzise kommunizieren. Bereite Beispiele vor, in denen du erfolgreich mit Kunden oder Stakeholdern kommuniziert hast, um Konflikte zu lösen oder Informationen zu vermitteln.
✨Bereite dich auf Problemlösungsfragen vor
Erwarte Fragen, die deine Fähigkeit zur Problemlösung testen. Überlege dir spezifische Situationen, in denen du Herausforderungen im Zahlungsprozess gemeistert hast, und erläutere, wie du diese Probleme angegangen bist und welche Ergebnisse du erzielt hast.
✨Kenntnis der Prozesse und Protokolle
Informiere dich über die gängigen Prozesse und Protokolle im Bereich Forderungsmanagement. Zeige im Interview, dass du mit den besten Praktiken vertraut bist und bereit bist, diese anzuwenden, um die rechtzeitige Zahlung von Rechnungen sicherzustellen.
✨Teamarbeit betonen
Da die Zusammenarbeit mit regionalen Partnern und anderen internen Funktionen wichtig ist, solltest du Beispiele für erfolgreiche Teamarbeit in deiner bisherigen Karriere anführen. Betone, wie du zur Verbesserung der Kundenerfahrung beigetragen hast und wie du Herausforderungen gemeinsam mit deinem Team bewältigt hast.
