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- Tasks: Manage client accounts and ensure timely invoice payments while resolving disputes.
- Company: SThree connects top talent in STEM fields with innovative organisations globally.
- Benefits: Enjoy flexible working, generous holiday, health perks, and a bonus scheme.
- Why this job: Join a supportive team that values fairness and community impact in the workplace.
- Qualifications: Fluent in German with 2+ years of collections experience, preferably in B2B.
- Other info: Opportunity for personal growth and participation in the company share scheme.
The predicted salary is between 28800 - 42000 £ per year.
Please note this role is for a permanent role. The applicant must be fluent in written and spoken German.***
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
SThree are pleased to announce we\’re recruiting for a talented Credit Controller DACH to join our excellent team.
The successful candidate will be responsible for maintaining a portfolio of clients and applying collection activity in line with current processes and protocol to ensure that timely invoice payments are met.
The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The credit controller should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience.
About us
SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.
What are the day-to-day tasks?
Manage a portfolio of client accounts ensuring invoices are paid promptly
Utilising all available communication channels, prioritising telephone contact
Utilise relationships with key stakeholders to drive query resolution and payment
Ensure a best in class client experience
Deliver monthly debt, cash collection and DSO targets
Produce monthly customer statements
Work collaboratively with Sales Ledger, Placement Support and Billing to maintain accurate customer records, including but not limited to; payment allocation, master data management, credit note application etc
Attend regular ledger reviews with Credit Control Manager/Team Leader
Select and escalate accounts to Legal or Trade Debt Partners where appropriate
Maintain accurate records in SAP
Managing financial compliance and adherence to SThree process
Support Credit Control Team Lead with ad hoc initiativesWhat skills and knowledge are we looking for?
Fluent German speaker & writer
Extensive collections experience, preferably in a B2B environment
Good knowledge of O2C processes
Working knowledge of credit risk principles
Significant experience of managing a high volume ledger
Good working knowledge of SAPQualifications
2+ years working experience in a relevant roleBenefits for our U.K. teams include:
The choice to work flexibly from home and the office, in line with our hybrid working principles
Bonus linked to company and personal performance
Generous 28 days holiday allowance, plus public holidays
Annual leave purchase scheme
Five days paid Caregiver/Dependant leave per annum
Five paid days off per year for volunteering
Private health care, discounted dental insurance and health care cash back scheme
Opportunity to participate in the company share scheme
Access to a range of retail discounts and savingWhat we stand for…
We\’re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we\’ll be happy to help.
What we stand for..
We create community and deliver change that transforms the future for everyone. With this in mind, we\’re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected.
If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we\’ll be happy to help
Credit Controller DACH (German Speaking) employer: SThree Management Services
Contact Detail:
SThree Management Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller DACH (German Speaking)
✨Tip Number 1
Brush up on your German communication skills, both written and spoken. Since this role requires fluency in German, practice discussing credit control scenarios or financial topics in German to ensure you're comfortable during interviews.
✨Tip Number 2
Familiarise yourself with SAP and other relevant software used in credit control. Being able to demonstrate your proficiency with these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Network with professionals in the credit control field, especially those who work in the DACH region. Engaging with industry peers can provide insights into best practices and may even lead to referrals for the position.
✨Tip Number 4
Prepare for potential interview questions by thinking about how you've handled client disputes or payment issues in the past. Be ready to share specific examples that highlight your problem-solving skills and ability to maintain strong client relationships.
We think you need these skills to ace Credit Controller DACH (German Speaking)
Some tips for your application 🫡
Highlight Language Proficiency: Since fluency in written and spoken German is a key requirement, make sure to emphasise your language skills prominently in your CV and cover letter. Provide examples of how you've used your language skills in a professional context.
Showcase Relevant Experience: Detail your previous experience in credit control or collections, particularly in a B2B environment. Use specific examples to demonstrate your ability to manage a high volume ledger and resolve client disputes effectively.
Demonstrate Soft Skills: The role requires excellent communication and problem-solving skills. In your application, provide examples of situations where you've successfully communicated with stakeholders or resolved complex issues, showcasing your soft skills.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Highlight your knowledge of O2C processes and credit risk principles, and mention any experience with SAP, as these are important for the role.
How to prepare for a job interview at SThree Management Services
✨Brush Up on Your German
Since fluency in written and spoken German is a must for this role, make sure to practice your language skills. Prepare to demonstrate your proficiency during the interview by discussing your previous experiences in German.
✨Showcase Your Communication Skills
The role requires excellent communication abilities. Be ready to provide examples of how you've effectively resolved client disputes or communicated with stakeholders in the past. Highlight any specific situations where your communication made a difference.
✨Understand the O2C Process
Familiarise yourself with the Order to Cash (O2C) processes, as this knowledge is crucial for the position. Be prepared to discuss how you have managed collections in a B2B environment and how you can apply that experience to improve the company's processes.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific challenges related to credit control. Think of examples from your past work where you successfully navigated complex issues, and be ready to explain your thought process and the outcomes.
