Ticketing Manager - Sports, Travel & Hospitality

At STH Group, we take fans to the heart of the action at the world’s biggest sporting events. From the Olympic Games and Cricket World Cup to the Rugby World Cups, we collaborate with major global sporting events and select partners to create unforgettable hospitality and travel experiences. Our award-winning team sets new standards for premium spectator experiences, offering unrivalled official hospitality and travel packages, complete with the best available tickets. Whether it is corporate entertainment, exclusive access, or once-in-a-lifetime moments, we deliver experiences that fans will never forget.

We are now looking for an experienced Ticketing Manager to join our team on a fixed-term contract. Reporting to the Head of Event Delivery and Senior Ticketing Manager, you will play a key role in delivering seamless ticketing services for major sporting events, including women’s sports.

Your Role

As Ticketing Manager, you will be responsible for ensuring the efficient execution of ticketing operations, helping to develop and implement strategies that enhance both customer satisfaction and operational efficiency. From ticket allocation and distribution to risk management and stakeholder coordination, your expertise will help shape exceptional event experiences.

Key Responsibilities:

• Support the planning and implementation of effective ticketing processes.
• Manage ticket allocations by event, venue, package, and category.
• Improve ticketing systems and technology to enhance service delivery.
• Conduct risk assessments and support budgeting for ticketing operations.
• Act as a key liaison between internal teams and external partners.
• Analyse ticketing data to support forecasting and operational improvements.
• Oversee ticketing logistics at events, ensuring a high-quality experience for spectators.

What You Will Bring:

• Experience managing ticketing for major events and multi-site operations.
• Ability to coordinate across multiple teams and external partners.
• Strong analytical skills with proficiency in MS Excel and data-driven decision-making.
• A proactive and hands-on approach, with the ability to thrive in a fast-paced environment.

Why Join STH Group?

At STH Group, we are passionate about creating exceptional fan experiences at the world’s most exciting sporting events. We champion innovation, teamwork, and excellence, ensuring our people feel valued and empowered. If you are ready to shape the future of premium spectator experiences, we would love to hear from you. Apply now and be part of something extraordinary.