At a Glance
- Tasks: Support the Senior Property Manager in managing student accommodation and delivering exceptional customer service.
- Company: Almero Student, a trusted name in UK student accommodation since 2013.
- Benefits: Private medical insurance, generous leave, performance bonuses, and learning opportunities.
- Other info: Flexible working hours and opportunities for career growth.
- Why this job: Join a dynamic team and make a positive impact on student living experiences.
- Qualifications: Experience in property management and strong customer service skills required.
The predicted salary is between 25000 - 30000 £ per year.
About Us
Founded in 2013, Almero Student has grown steadily to become a trusted name in student accommodation across the UK. Our mission is to build strong relationships with our students by providing safe, affordable, and well-managed living spaces where they can study, sleep, make friends, and enjoy the culture of their chosen city. With over 2000 rooms throughout the UK, we operate in key cities including Bristol, Oxford, London, Exeter, Leeds, Manchester, Nottingham and Birmingham offering a variety of affordable, well-managed accommodation while providing the highest standards for students.
The Role
We are looking for a proactive and customer-focused Assistant Property Manager to support the Senior Property Manager in the day-to-day operation of two high-performing student accommodation properties in Manchester. This is a full-time role, working Monday to Friday from 9:00am to 5:30pm. In this role, you will assist the Senior Property Manager by providing regular reporting and updates on the properties, identifying areas for improvement, and helping implement policies to maintain and build upon the Almero Student brand.
What You Will Be Doing
- Support the Senior Property Manager in the day-to-day operation and overall performance of two student accommodation properties.
- Assist with leasing activity including enquiries, viewings, sales, renewals, and marketing campaigns.
- Deliver exceptional customer service and act as a key point of contact for residents, handling complaints and disputes professionally.
- Support facilities and maintenance management, ensuring compliance with health & safety legislation and service level agreements.
- Assist with property inspections, audits, and contractor management to maintain high standards across the buildings.
- Support student wellbeing, welfare, and engagement, including the delivery of social events and escalation of concerns.
- Build positive relationships with residents, universities, contractors, and the local community.
- Assist with check-in, check-out, room turnaround, and damage recharges.
- Identify and report risks, incidents, and safety issues, ensuring company policies and procedures are followed.
What we are looking for
- Relevant experience within property management, facilities management, or related fields.
- Strong interpersonal and conflict-resolution skills.
- Experience delivering the highest standard of customer service.
- Knowledge of facilities management, health & safety legislation, and compliance within student accommodation.
- Excellent organisational and project management skills.
- Knowledge of Microsoft Office, email, web searches, with the ability to quickly learn new software.
- Flexibility to work outside of normal hours (move-in weekends, peak season, etc.).
What we offer
- Private Medical and Dental Insurance.
- Generous, service-linked annual leave package.
- Enhanced Salary Sacrifice Pension.
- Annual Wellbeing Allowance.
- Annual Performance Related Bonus Scheme.
- Annual Salary Review.
- Learning and Development Opportunities.
- Employee Matching Scheme.
- Paid Volunteering Days.
- Life Assurance.
- Cyclescheme.
- Referral Scheme.
- Length of Service Awards.
Compensation Range: £25K - £30K
Assistant Property Manager in Manchester employer: Steyn Group
Almero Student is an exceptional employer that prioritises the wellbeing and development of its employees while fostering a vibrant work culture in the heart of Manchester. With a strong commitment to providing comprehensive benefits such as private medical insurance, generous annual leave, and continuous learning opportunities, Almero ensures that its team members thrive both personally and professionally. Join us to be part of a dynamic environment where your contributions directly impact the lives of students and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Property Manager in Manchester
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Steyn Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Steyn Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Steyn Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Assistant Property Manager in Manchester
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Assistant Property Manager role at Steyn Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Steyn Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Steyn Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Steyn Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Steyn Group.
