Louma Country Hotel in Bridport is seeking a Reservations Agent to lead the bookings process, manage availability, and communicate clearly with guests from enquiry to post-booking. You will upsell experiences and ensure a seamless guest journey across channels.
You will use CRM and property management systems, adhere to GDPR and SOPs, and coordinate with hotel departments to deliver exceptional service. Weekend/evening availability is required.
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Luxury Reservations Specialist | Upsell & Guest Experience in Bridport employer: Steyn Group
At Louma Country Hotel, we pride ourselves on fostering a vibrant and supportive work culture that values exceptional service and employee growth. As a member of our F&B Service team, you will benefit from competitive pay, private health and dental insurance, and the opportunity to learn from experienced professionals in a stunning countryside location. Join us to not only enhance your skills but also to contribute to creating memorable experiences for our guests in a dynamic and rewarding environment.
