At a Glance
- Tasks: Deliver exceptional dining experiences and create a warm atmosphere for guests.
- Company: Louma Country Hotel, nestled above the stunning Jurassic Coast.
- Benefits: Private medical insurance, enhanced pension, performance bonuses, and annual salary reviews.
- Other info: Flexible hours with opportunities for growth in a supportive team environment.
- Why this job: Join a passionate team and make memorable moments for guests in a unique setting.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for guest service.
The predicted salary is between 25000 - 28000 £ per year.
About Louma
Nestled above the stunning Jurassic Coast in West Dorset, Louma Country Hotel offers guests exclusive access to fine dining, private vineyards, stables, a luxurious spa, and a range of curated activities. With 17 beautifully designed spaces across our Farmhouse, Timber Stables, Stone Barns and Shepherd Huts, we welcome individuals, couples and families seeking unforgettable moments in a truly unique setting. Join our passionate and dedicated team and help shape a world-class country hotel experience.
Role Overview
As a Food & Beverage Service Team Member at Louma, you will play a vital role in delivering warm, attentive and memorable dining experiences for our guests. Working as part of a passionate hospitality team, you will help create a welcoming and relaxed atmosphere across our Food & Beverage spaces. From greeting guests on arrival to delivering thoughtful, personalised service throughout their visit, you will ensure every interaction reflects the charm, quality and attention to detail that define Louma. This role is ideal for someone who enjoys engaging with guests, takes pride in delivering exceptional service, and thrives in a collaborative hospitality environment.
What You'll Do...
- Deliver exceptional guest service from arrival through to departure, ensuring every dining experience feels welcoming and memorable.
- Provide personalised food and beverage service, adapting your approach to suit each guest’s preferences and needs.
- Develop strong knowledge of menus, ingredients, sourcing, and dietary requirements to confidently guide guests through their dining experience.
- Share information about daily specials, seasonal dishes and farm-to-table offerings, helping guests connect with Louma’s approach to food and sustainability.
- Share information about the full range of Louma's activities & experiences while learning each guest’s individual preferences and interests to help tailor their stay.
- Build genuine rapport with guests, creating a warm and engaging atmosphere within the restaurant and dining spaces.
- Communicate guest preferences, feedback and special occasions to the wider hospitality team to ensure seamless service delivery.
- Assist with setting up and maintaining dining spaces to the highest standards of cleanliness, presentation and readiness.
- Support colleagues across service periods to ensure smooth operations and an exceptional guest journey.
- Maintain a professional and friendly presence when interacting with guests across the estate.
- Undertake any other reasonable duties requested by the Food & Beverage leadership team.
What We’re Looking For...
- Previous experience within a restaurant, hospitality or Food & Beverage environment preferred.
- Naturally warm, engaging and confident with guests.
- A genuine passion for hospitality and guest experience.
- Strong communication skills and the ability to build positive relationships with guests and colleagues.
- A proactive, positive and reliable approach to work.
- Ability to work independently while contributing to a supportive team environment.
- Availability to work weekends, early mornings, evenings and peak hospitality periods.
What We're Offering...
- Private Medical Insurance
- Enhanced Pension Scheme
- Referral Scheme
- Annual Salary Review
- Private dental Insurance
- Life Assurance
- Performance Related Annual Bonus Scheme
At Louma Country Hotel, we believe exceptional hospitality is created through genuine connection, thoughtful service and memorable moments. If you enjoy creating welcoming dining experiences and being part of a team that values care and attention to detail, we would love to hear from you.
Food & Beverage Team Member in Bridport employer: Steyn Group
Steyn Group is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, a supportive environment, and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding careers in office management and operations.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member in Bridport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Steyn Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Steyn Group
Don't be shy about reaching out to Steyn Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Team Member in Bridport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Steyn Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Steyn Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
