Stewarts in London seeks an IT Service Manager to lead the IT service delivery function, turning data, feedback and risks into actions for Service Desk, technical teams and suppliers. You will ensure changes enter live support with defined ownership, documentation and security controls, while building scalable services for growth.
Responsibilities include governance, performance monitoring, major incident coordination and knowledge management to improve first-time resolution and user experience.
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IT Service Delivery Lead: Transformation & Resilience employer: Stewarts
Stewarts is an exceptional employer, renowned for its commitment to fostering a culture of continuous learning and innovation. As a Knowledge Paralegal in our dynamic team, you will benefit from unparalleled opportunities for professional growth while collaborating with market-leading lawyers in a supportive environment that values your contributions. Located in the heart of the UK, our firm offers a stimulating workplace where your research and training efforts directly impact high-value disputes.
