At a Glance
- Tasks: Support the Coffee Shop Manager and lead a dynamic team to deliver exceptional service.
- Company: Join a family-run coffee shop in a popular garden centre with strong values.
- Benefits: Enjoy generous staff discounts, free parking, and an extra day off for your birthday.
- Other info: Be part of a supportive team that values personal development and growth.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Previous hospitality experience and strong leadership skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
Coffee Shop Assistant Manager – Stewarts Christchurch
Situated in the heart of our popular garden centre, our coffee shop is a welcoming destination for gardeners, families and coffee lovers alike.
We take pride in serving exceptional coffee, freshly prepared food and homemade treats, all delivered with warm, friendly service in a relaxed environment.
Responsibilities
- Support the Coffee Shop Manager with the day‑to‑day operation of the coffee shop.
- Lead, motivate and develop the team to deliver exceptional customer service at all times.
- Take responsibility for the coffee shop in the Manager’s absence, ensuring smooth and efficient operations.
- Supervise daily service, ensuring food and drinks are prepared and presented to the highest standards.
- Coach, train and mentor team members, helping them develop their skills and product knowledge.
- Assist with recruitment, induction and ongoing training of new colleagues.
- Prepare staff rotas, manage staffing levels and support with absence management.
- Monitor team performance, provide regular feedback and encourage a positive working culture.
- Ensure high standards of cleanliness, food hygiene and presentation are maintained throughout the coffee shop.
- Maintain compliance with Food Safety, Health & Safety and company procedures.
- Monitor stock levels, complete stock ordering and minimise waste.
- Handle customer enquiries and feedback professionally, resolving issues quickly and effectively.
- Support the planning and delivery of seasonal promotions, events and special offers.
- Assist with cash handling, daily banking and end‑of‑day procedures.
- Be willing to work flexibly and provide hands‑on support wherever needed.
- What You'll Need
- Previous experience in a hospitality, café or coffee shop environment.
- At least one year’s experience in a supervisory or team leader role.
- A genuine passion for delivering outstanding customer service.
- Strong leadership skills with the ability to motivate, coach and develop a team.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise tasks and remain calm under pressure.
- A proactive, positive and hands‑on approach to work.
- Good commercial awareness with an understanding of sales, costs and stock control.
- Confidence using tills, cash handling procedures and basic computer systems.
- A good understanding of food hygiene and health and safety requirements.
- Flexibility to work weekends, bank holidays and busy seasonal periods.
- What It’s Like Working At Stewarts
- Supportive, close‑knit team.
- A family‑run business with strong values and heritage.
- An opportunity to make a real impact on both the customer journey and the success of the centre.
- Be part of a business that values personal development and supports its people to grow and succeed.
Benefits
- Generous staff discount in garden centres and cafés.
- Free on‑site parking.
- Additional day off to celebrate your birthday.
- Opportunities to attend seasonal events.
- The Practical Details
Location: Stewarts Christchurch Garden Centre, Lyndhurst Road, Christchurch, Dorset, BH23 4SA
Reports to: Coffee Shop Manager
How To Apply
To apply, please send a copy of your CV and a covering letter to
HR Department, D Stewart & Son Ltd, 8 Christchurch Business Park, Radar Way, Christchurch BH23 4FL
Or e‑mail
Please Note
CVs that do not have an accompanying cover letter will not be considered.
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Coffee Shop Assistant Manager - Stewarts Christchurch employer: Stewarts Garden Center Inc
Stewarts Christchurch Garden Centre is an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. With a focus on employee development, we provide opportunities for advancement within our dynamic environment, all while enjoying the beautiful surroundings of Christchurch. Join us to be part of a dedicated team that prioritises high standards and safety in a rewarding and fulfilling role.
Contact Details:
Stewarts Garden Center Inc Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Assistant Manager - Stewarts Christchurch
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Stewarts Garden Center Inc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Stewarts Garden Center Inc
Don't be shy about reaching out to Stewarts Garden Center Inc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Coffee Shop Assistant Manager - Stewarts Christchurch
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Stewarts Garden Center Inc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Stewarts Garden Center Inc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
