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- Tasks: Lead daily operations at our vibrant Garden Centre, ensuring everything runs smoothly.
- Company: Join Stewarts, a family-owned business with over 280 years of horticultural excellence.
- Benefits: Enjoy a supportive work environment and the chance to grow your career in a passionate team.
- Why this job: Be part of a legacy while making a real impact on customer experiences and community engagement.
- Qualifications: Bring your retail experience and plant knowledge to lead a dedicated team.
- Other info: Must be available for 40 hours a week, including weekends.
The predicted salary is between 30000 - 42000 £ per year.
Stewarts is a family-owned business established in 1742 with a history that can be tracked back eight generations.
We have three Garden Centres, a Nursery and a Landscaping division, all based in Dorset and Hampshire; our Garden centres are in Christchurch, Broomhill and Titchfield. We also have a central warehouse and Head Office based in Christchurch.
We are seeking an experienced and passionate Manager to oversee the daily operations of our Christchurch Garden Centre. The ideal candidate will have a strong interest in horticulture, exceptional leadership skills and a commitment to providing outstanding customer service.
As Garden Centre Manager you will report to the Retail and Marketing Director and play a crucial role, managing staff and ensuring the overall success of the garden centre.
Responsibilities
- Manage the smooth running of the Garden Centre.
- Support department Managers and Supervisors with the recruitment and training of new staff.
- Manage the performance and deployment of staff within the centre.
- Provide excellent customer service by assisting customers and responding to queries and complaints.
- Manage budgets, monitor sales and expenses, and implement strategies to increase sales across the centre.
- Organise and manage stocktakes, stock turn, markdowns and wastage within the centre.
- Execute marketing strategies to promote the garden centre including events and seasonal displays.
- Ensure the garden centre is clean, safe and attractive to customers.
- Manage all maintenance and repairs on site.
- Ensure compliance with Health & Safety procedures.
Candidate Requirements
- Proven experience in a garden centre or retail setting.
- Strong knowledge of plants.
- Excellent leadership and team management skills.
- Outstanding customer service and communication skills.
- Able to work an average of 40 hours per week including alternate weekends.
If you are passionate about the garden centre industry and have strong leadership skills, we would love to hear from you!
Join our team at Stewarts Christchurch and contribute to our mission of providing exceptional products and services to our customers.
To apply, please send a copy of your CV and a covering letter highlighting your relevant experience and why you are interested in this role to:
Or e-mail:
Please Note: CVs that do not have an accompanying cover letter will not be considered.
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Garden Centre Manager - Stewarts Christchurch employer: Stewarts (D Stewart & Son Limited)
Contact Detail:
Stewarts (D Stewart & Son Limited) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Manager - Stewarts Christchurch
✨Tip Number 1
Familiarize yourself with the specific plants and products that Stewarts offers. This knowledge will not only help you in interviews but also demonstrate your genuine interest in horticulture, which is crucial for the Garden Centre Manager role.
✨Tip Number 2
Highlight any previous experience you have in managing teams or leading projects. Be ready to share specific examples of how you've successfully managed staff performance and training in past roles, as this is a key responsibility of the position.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of instances where you've gone above and beyond to assist customers, as providing outstanding service is a core value at Stewarts.
✨Tip Number 4
Research current trends in the garden centre industry and be ready to suggest innovative marketing strategies or events that could enhance customer engagement at the Christchurch location. Showing initiative can set you apart from other candidates.
We think you need these skills to ace Garden Centre Manager - Stewarts Christchurch
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customize your cover letter specifically for the Garden Centre Manager position at Stewarts Christchurch. Highlight your relevant experience in horticulture and retail management, and express your passion for the garden centre industry.
Showcase Leadership Skills: In both your CV and cover letter, emphasize your leadership and team management skills. Provide specific examples of how you've successfully managed teams in previous roles, particularly in a garden centre or retail setting.
Demonstrate Customer Service Excellence: Include examples in your application that showcase your outstanding customer service skills. Mention any experiences where you effectively handled customer queries or complaints, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a managerial position.
How to prepare for a job interview at Stewarts (D Stewart & Son Limited)
✨Show Your Passion for Horticulture
Make sure to express your genuine interest in horticulture during the interview. Share specific experiences or projects that highlight your knowledge of plants and gardening, as this will resonate well with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Discuss your approach to recruitment, training, and performance management, as strong leadership is a key requirement for this role.
✨Customer Service Focus
Be ready to discuss your customer service philosophy. Provide examples of how you've handled customer queries and complaints effectively, showcasing your commitment to outstanding service.
✨Understand Financial Management
Familiarize yourself with basic budgeting and sales monitoring concepts. Be prepared to discuss how you would implement strategies to increase sales and manage expenses, as financial acumen is crucial for the Garden Centre Manager position.
