At a Glance
- Tasks: Lead a vibrant coffee shop team and ensure top-notch service and quality.
- Company: Stewarts Christchurch, a charming garden centre with a welcoming coffee shop.
- Benefits: Competitive salary, generous staff discounts, free parking, and a day off for your birthday.
- Other info: Flexible hours, great working environment, and opportunities for personal growth.
- Why this job: Join a passionate team and create memorable experiences for coffee lovers.
- Qualifications: Previous hospitality experience and strong leadership skills are preferred.
The predicted salary is between 24000 - 36000 £ per year.
Nestled in the heart of our charming garden centre, our coffee shop is a haven for plant lovers and coffee enthusiasts alike. We pride ourselves on serving exceptional coffee and delicious treats, all while providing a warm and inviting atmosphere. We are seeking an enthusiastic and motivated Assistant Manager to lead our team and ensure the highest standards of service and quality.
As Assistant Manager you will support our Coffee Shop Manager in daily operations and play a crucial role in the smooth operation of the Coffee Shop, leading in their absence. Your passion for excellence and strong communication and leadership skills will ensure that we continue to provide an excellent customer experience.
Responsibilities:
- Supervise and co-ordinate daily operations of the Coffee Shop.
- Train, mentor and develop staff to ensure excellent customer service and product knowledge.
- Maintain high standards of cleanliness, organisation and presentation.
- Handle customer enquiries and resolve issues promptly in a friendly and professional manner.
- Monitor inventory levels and place orders as necessary to ensure stock availability.
- Ensure compliance with health and safety regulations and company policies.
- Prepare and serve food and beverages, ensuring quality and consistency.
- Assist in scheduling rotas and managing employee performance.
- Contribute to the smooth running of events.
- Support with recruitment.
- Collaborate with the Coffee Shop Manager to develop and implement promotional strategies to increase sales and customer engagement.
Candidate Requirements:
- Previous hospitality experience with at least 1 year in a supervisory role preferred.
- Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers, staff, and suppliers.
- Strong leadership skills with the ability to motivate and inspire a team.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- Ability to work flexible hours including weekends and holidays.
In return we offer a competitive salary, generous staff discount scheme (following probationary period), free parking, day off for your birthday, uniform and a great working environment.
If you wish to apply, please send a copy of your CV and a covering letter detailing your availability to: HR Department, D Stewart & Son Ltd, 8 Christchurch Business Park, Radar Way, Christchurch BH23 4FL. Or email jobs@stewarts.co.uk
Please Note: This is a permanent position working an average of 40 hours per week including alternate weekends. CVs that do not have an accompanying cover letter will not be considered.
Coffee Shop Assistant Manager - Stewarts Christchurch employer: Stewarts (D Stewart & Son Limited)
Stewarts Christchurch is an excellent employer, offering a vibrant work culture in a family-run coffee shop where teamwork and guest satisfaction are at the heart of everything we do. With generous staff perks, including discounts and convenient parking, we prioritise employee well-being and growth, making it a rewarding place for those looking to develop their leadership skills while enjoying a dynamic environment.
Contact Details:
Stewarts (D Stewart & Son Limited) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Assistant Manager - Stewarts Christchurch
✨Tip Number 1
Get to know the coffee shop vibe! Visit Stewarts Christchurch, grab a coffee, and chat with the staff. This will give you insights into their culture and help you tailor your approach when you apply.
✨Tip Number 2
Show off your personality! When you get the chance to meet the team or manager, let your enthusiasm shine through. They want someone who fits in with their warm atmosphere, so be yourself!
✨Tip Number 3
Prepare for the interview by thinking about how you can contribute to their customer experience. Have examples ready of how you've led teams or handled challenges in previous roles – they’ll love hearing your stories!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Coffee Shop Assistant Manager - Stewarts Christchurch
Some tips for your application 🫡
Craft a Personalised Cover Letter:When applying, make sure your cover letter isn’t just a generic template. We want to see your personality shine through! Mention why you’re excited about the Assistant Manager role at our coffee shop and how your experience aligns with what we’re looking for.
Show Off Your Hospitality Experience:Highlight your previous roles in hospitality, especially any supervisory experience. We love to see how you've led teams or improved customer service in past positions. This will help us understand how you can contribute to our coffee shop's success!
Keep It Neat and Professional:Make sure your CV and cover letter are well-organised and free of typos. A clean presentation shows us that you pay attention to detail, which is super important in our fast-paced environment. Remember, first impressions count!
Apply Through Our Website:We encourage you to submit your application via our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy, which we love!
How to prepare for a job interview at Stewarts (D Stewart & Son Limited)
✨Know Your Coffee and Treats
Brush up on your knowledge of coffee types, brewing methods, and the treats offered at the coffee shop. Being able to discuss your favourite brews or suggest pairings will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you successfully led a team or resolved conflicts. Highlighting your ability to motivate and inspire others will demonstrate that you're ready to step into the Assistant Manager role.
✨Emphasise Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. Sharing these stories will illustrate your commitment to providing an excellent customer experience, which is key for this position.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle various situations, like a busy shift or a dissatisfied customer. Practising your responses will help you feel more confident and prepared to showcase your problem-solving skills.
