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- Tasks: Join us as a Retail Travel Apprentice and gain hands-on experience in the travel industry.
- Company: Stewart Travel is a leading independent travel agent with 11 stores across Scotland and Northern Ireland.
- Benefits: Earn while you learn with a fully funded diploma and flexible training options.
- Why this job: Kickstart your career in travel with structured training and exceptional customer service at its core.
- Qualifications: No prior experience needed, just a passion for travel and a desire to learn.
- Other info: Complete your apprenticeship in 12 months and secure full-time employment with us!
Stuck with what to do after school? At Stewart Travel, you can have the best of both worlds by studying for professional qualifications whilst getting real work experience.
Our Retail Travel Apprenticeship provides you with the opportunity to earn whilst you learn, building the expertise, skills, and qualifications needed to establish a thriving career in travel.
Salary – TBC
Department Information
Stewart Travel, the retail arm of Brooklyn Travel Group, is one of our most varied brands, encompassing Travel Sales, Admin Support, Product and Customer Service functions. As an independent Travel Agent, we have the ability to sell all types of holidays, to any destination from our 11 stores across Scotland and Northern Ireland. We also offer flexibility of booking via phone and online. Our aim is to provide our customers with a seamless journey from initial enquiry to their ‘Welcome Home’ call, as exceptional customer service is at the heart of what we do.
Role Information
Stewart Travel is looking for a Retail Travel Apprentice to join their Troon store. This is an exciting opportunity and an ideal entry into the retail travel business and will be supported by a Modern Apprenticeship in Travel Services, which offers a structured training program in conjunction with learning on the job to ultimately provide you with an industry recognised qualification. You can earn whilst you learn! The duration of the course is 12 months; on completion you will receive an SCQF Level 6 formal qualification as well as full time employment with Stewart Travel.
Information
- Full Time apprenticeship – Fully funded Diploma in Providing Travel Services at SCQF Level 6
- All training completed online with in-store help and guidance
- Contains 8 units, 4 mandatory and 4 optional
Skills & Personal Qualities
- Confidence in speaking to customers face to face and over the phone.
- Genuine interest in travel
- Ability to manage own time and tasks effectively.
- Desire to learn.
- Smart & presentable
Role Type
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Retail Travel Apprenticeship, Troon (Stewart Travel) employer: Stewart Travel Limited
Contact Detail:
Stewart Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Apprenticeship, Troon (Stewart Travel)
✨Tip Number 1
Research Stewart Travel and their services thoroughly. Familiarise yourself with the types of holidays they offer and their customer service approach. This knowledge will help you stand out during any interviews or conversations.
✨Tip Number 2
Network with current or former employees of Stewart Travel. Reach out on platforms like LinkedIn to gain insights about the company culture and what they look for in apprentices. Personal connections can often lead to valuable advice and even referrals.
✨Tip Number 3
Prepare to demonstrate your passion for travel. Think of personal experiences or destinations that have inspired you, and be ready to share these stories. Showing genuine enthusiasm can make a lasting impression.
✨Tip Number 4
Practice your communication skills, both verbal and non-verbal. Since the role involves interacting with customers, being able to convey information clearly and confidently is crucial. Consider role-playing scenarios with friends or family to build your confidence.
We think you need these skills to ace Retail Travel Apprenticeship, Troon (Stewart Travel)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what the Retail Travel Apprenticeship entails. Familiarise yourself with the responsibilities and skills required, as this will help you tailor your application.
Craft a Tailored CV: Highlight any relevant experience or skills that align with the role. Emphasise your customer service abilities, interest in travel, and any previous work or volunteer experiences that showcase your confidence in dealing with customers.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the travel industry and why you want to join Stewart Travel specifically. Mention how the apprenticeship aligns with your career goals and what you hope to learn during the programme.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the travel industry.
How to prepare for a job interview at Stewart Travel Limited
✨Show Your Passion for Travel
Make sure to express your genuine interest in travel during the interview. Share any personal experiences or destinations you've enjoyed, as this will demonstrate your enthusiasm and help you connect with the interviewer.
✨Prepare for Customer Service Scenarios
Since exceptional customer service is key at Stewart Travel, be ready to discuss how you would handle various customer service situations. Think of examples from past experiences where you successfully resolved issues or provided excellent service.
✨Demonstrate Time Management Skills
The role requires effective time management, so be prepared to talk about how you prioritise tasks and manage your time. You could mention any school projects or extracurricular activities where you balanced multiple responsibilities.
✨Dress Smartly and Be Presentable
First impressions matter! Dress smartly for your interview to reflect the professional image that Stewart Travel upholds. Being presentable shows that you take the opportunity seriously and are ready to represent the brand well.
