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- Tasks: Join us as a Retail Travel Apprentice and gain hands-on experience in the travel industry.
- Company: Stewart Travel is a leading independent travel agent with a focus on exceptional customer service.
- Benefits: Earn while you learn with a fully funded diploma and flexible training options.
- Why this job: Kickstart your career in travel with structured training and a supportive team environment.
- Qualifications: No prior experience needed, just a passion for travel and a desire to learn.
- Other info: Complete your apprenticeship in 12 months and secure full-time employment with us.
Stuck with what to do after school? At Stewart Travel, you can have the best of both worlds by studying for professional qualifications whilst getting real work experience.
Our Retail Travel Apprenticeship provides you with the opportunity to earn whilst you learn, building the expertise, skills, and qualifications needed to establish a thriving career in travel.
Location – The Forge, Stewart Travel
Salary – Apprenticeship Wage
Department Information
Stewart Travel, the retail arm of Brooklyn Travel Group, is one of our most varied brands, encompassing Travel Sales, Admin Support, Product and Customer Service functions. As an independent Travel Agent, we have the ability to sell all types of holidays, to any destination from our 11 stores across Scotland and Northern Ireland. We also offer flexibility of booking via phone and online. Our aim is to provide our customers with a seamless journey from initial enquiry to their ‘Welcome Home’ call, as exceptional customer service is at the heart of what we do.
Role Information
Stewart Travel is looking for a Retail Travel Apprentice to join their Forge store. This is an exciting opportunity and an ideal entry into the retail travel business and will be supported by a Modern Apprenticeship in Travel Services, which offers a structured training program in conjunction with learning on the job to ultimately provide you with an industry recognised qualification. You can earn whilst you learn! The duration of the course is 12 months; on completion you will receive an SCQF Level 6 formal qualification as well as full time employment with Stewart Travel.
Information
- Full Time apprenticeship – Fully funded Diploma in Providing Travel Services at SCQF Level 6
- All training completed online with in-store help and guidance
- Contains 8 units, 4 mandatory and 4 optional
Skills & Personal Qualities
- Confidence in speaking to customers face to face and over the phone.
- Genuine interest in travel
- Ability to manage own time and tasks effectively.
- Desire to learn.
- Smart & presentable
Role Type
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Retail Travel Apprenticeship, The Forge (Stewart Travel) employer: Stewart Travel Limited
Contact Detail:
Stewart Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Apprenticeship, The Forge (Stewart Travel)
✨Tip Number 1
Show your passion for travel! When you get the chance to speak with someone from Stewart Travel, whether it's during an interview or an informal chat, make sure to express your genuine interest in the travel industry. Share your travel experiences and what excites you about helping others plan their holidays.
✨Tip Number 2
Familiarise yourself with the company. Research Stewart Travel and its offerings, including the types of holidays they sell and their customer service approach. This knowledge will not only help you stand out but also allow you to ask insightful questions during your interactions with them.
✨Tip Number 3
Practice your communication skills. Since the role requires confidence in speaking to customers, consider role-playing scenarios with friends or family. This will help you become more comfortable and articulate when discussing travel options and providing excellent customer service.
✨Tip Number 4
Network within the travel community. Attend local travel fairs or events, and connect with professionals in the industry. Building relationships can provide you with valuable insights and potentially lead to recommendations or referrals for the apprenticeship at Stewart Travel.
We think you need these skills to ace Retail Travel Apprenticeship, The Forge (Stewart Travel)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Retail Travel Apprenticeship role at Stewart Travel. Familiarise yourself with the responsibilities and skills required, as this will help you tailor your application.
Craft a Tailored CV: Create a CV that highlights your relevant skills and experiences related to customer service and travel. Emphasise any previous roles or activities that demonstrate your confidence in speaking to customers and your genuine interest in travel.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and explain why you want to work in the travel industry. Mention how the opportunity to earn while you learn aligns with your career goals and personal development.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the customer service industry.
How to prepare for a job interview at Stewart Travel Limited
✨Show Your Passion for Travel
Make sure to express your genuine interest in travel during the interview. Share any personal experiences or destinations you've enjoyed, as this will demonstrate your enthusiasm and help you connect with the interviewer.
✨Prepare for Customer Service Scenarios
Since exceptional customer service is key at Stewart Travel, be ready to discuss how you would handle various customer service situations. Think of examples from your past experiences where you successfully resolved issues or provided excellent service.
✨Demonstrate Time Management Skills
The role requires effective time management, so be prepared to talk about how you prioritise tasks and manage your time. You could mention any school projects or part-time jobs where you had to balance multiple responsibilities.
✨Dress Smartly and Be Presentable
First impressions matter! Dress smartly for your interview to reflect the professional image of Stewart Travel. Being presentable shows that you take the opportunity seriously and are ready to represent the company well.
