At a Glance
- Tasks: Join us as a Retail Travel Apprentice and gain hands-on experience in the travel industry.
- Company: Stewart Travel is a leading independent travel agent with a focus on exceptional customer service.
- Benefits: Earn while you learn with a fully funded diploma and flexible working options.
- Why this job: Kickstart your career in travel with structured training and a supportive team environment.
- Qualifications: No prior experience needed, just a passion for travel and a desire to learn.
- Other info: Complete your apprenticeship in 12 months and secure full-time employment with us.
Stuck with what to do after school? At Stewart Travel, you can have the best of both worlds by studying for professional qualifications whilst getting real work experience. Our Retail Travel Apprenticeship provides you with the opportunity to earn whilst you learn, building the expertise, skills, and qualifications needed to establish a thriving career in travel.
Stewart Travel, the retail arm of Brooklyn Travel Group, is one of our most varied brands, encompassing Travel Sales, Admin Support, Product and Customer Service functions. As an independent Travel Agent, we have the ability to sell all types of holidays, to any destination from our 11 stores across Scotland and Northern Ireland. We also offer flexibility of booking via phone and online. Our aim is to provide our customers with a seamless journey from initial enquiry to their 'Welcome Home' call, as exceptional customer service is at the heart of what we do.
Stewart Travel is looking for a Retail Travel Apprentice to join their Bishopbriggs store. This is an exciting opportunity and an ideal entry into the retail travel business and will be supported by a Modern Apprenticeship in Travel Services, which offers a structured training program in conjunction with learning on the job to ultimately provide you with an industry recognised qualification. You can earn whilst you learn! The duration of the course is 12 months; on completion you will receive an SCQF Level 6 formal qualification as well as full time employment with Stewart Travel.
Full Time apprenticeship – Fully funded Diploma in Providing Travel Services at SCQF Level 6. All training completed online with in-store help and guidance. Contains 8 units, 4 mandatory and 4 optional.
Skills & Personal Qualities
- Confidence in speaking to customers face to face and over the phone.
- Genuine interest in travel.
- Ability to manage own time and tasks effectively.
- Desire to learn.
- Smart & presentable.
Retail Travel Apprenticeship, Bishopbriggs (Stewart Travel) employer: Stewart Travel Limited
Contact Detail:
Stewart Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Apprenticeship, Bishopbriggs (Stewart Travel)
✨Tip Number 1
Research Stewart Travel and their services thoroughly. Familiarise yourself with the types of holidays they offer and their customer service approach. This knowledge will help you stand out during any conversations or interviews.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-play scenarios where you interact with customers, as this will prepare you for the face-to-face and phone interactions that are crucial in this role.
✨Tip Number 3
Show your passion for travel! Share your travel experiences and what you love about exploring new places. This enthusiasm can make a positive impression on the hiring team.
✨Tip Number 4
Network with current or former employees of Stewart Travel if possible. They can provide insights into the company culture and the apprenticeship experience, which can be invaluable during your application process.
We think you need these skills to ace Retail Travel Apprenticeship, Bishopbriggs (Stewart Travel)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Stewart Travel is looking for in a Retail Travel Apprentice. Highlight key skills and qualities they mention, such as confidence in customer interaction and a genuine interest in travel.
Tailor Your CV: Make sure your CV reflects the skills and experiences relevant to the apprenticeship. Emphasise any customer service experience or travel-related knowledge you have, and ensure it is well-structured and easy to read.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the travel industry. Mention why you want to work with Stewart Travel specifically and how the apprenticeship aligns with your career goals.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the customer service sector.
How to prepare for a job interview at Stewart Travel Limited
✨Show Your Passion for Travel
Make sure to express your genuine interest in travel during the interview. Share any personal experiences or destinations you've enjoyed, as this will demonstrate your enthusiasm and help you connect with the interviewer.
✨Prepare for Customer Service Scenarios
Since exceptional customer service is key at Stewart Travel, be ready to discuss how you would handle various customer service situations. Think of examples from past experiences where you successfully resolved issues or provided excellent service.
✨Demonstrate Time Management Skills
The role requires effective time management, so be prepared to discuss how you prioritise tasks and manage your time. You could mention any school projects or extracurricular activities that required you to balance multiple responsibilities.
✨Dress Smartly and Be Presentable
First impressions matter! Dress smartly for your interview to reflect the professional image of Stewart Travel. Being presentable shows that you take the opportunity seriously and are ready to represent the company well.