At a Glance
- Tasks: Coordinate deliveries and installations while ensuring exceptional customer service.
- Company: A well-established and growing organisation in Ashford.
- Benefits: £30,000 salary, supportive team, and no weekend work.
- Other info: Long-term career opportunities in a fast-paced environment.
- Why this job: Join a dynamic team and make a real impact in operations.
- Qualifications: Experience in customer service or operations with strong organisational skills.
The predicted salary is between 30000 - 30000 £ per year.
Location: Ashford, Surrey
Salary: £30,000 per annum
Hours: Monday to Friday
Working hours: 08:00–16:30, 08:30–17:00 or 09:00–17:30 (depending on business requirements)
The Opportunity
We are delighted to be recruiting for an Operations Coordinator on behalf of a well-established and growing organisation based in Ashford. This is a fantastic opportunity for an organised, proactive and customer-focused individual to join a busy operations team where you'll play a key role in coordinating deliveries, installations and customer projects from start to finish. If you thrive in a fast-paced environment, enjoy problem-solving and take pride in delivering exceptional customer service, we'd love to hear from you.
The Role
As an Operations Coordinator, you'll take ownership of customer orders throughout their entire lifecycle, ensuring deliveries, collections and installations are coordinated efficiently while maintaining outstanding communication with customers and internal teams.
Key Responsibilities
- Coordinate deliveries, collections, relocations and installations for key customer accounts.
- Manage customer orders from enquiry through to successful completion.
- Liaise with customers throughout every stage of the order lifecycle, providing regular updates.
- Prepare quotations and process customer requests.
- Schedule work using internal systems and maintain accurate records.
- Coordinate third-party suppliers where required.
- Resolve operational issues quickly and implement effective solutions.
- Work closely with internal departments to ensure exceptional service delivery.
- Manage shared team mailboxes and customer enquiries.
- Ensure complete accuracy of documentation before submitting work to the accounts team.
The Ideal Candidate
We're looking for someone who has:
- Previous experience within a Customer Service, Operations Coordinator, Logistics Coordinator or Administration role.
- Excellent organisational skills with exceptional attention to detail.
- Outstanding communication and relationship-building skills.
- The ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving skills and a proactive approach.
- A customer-first mindset.
- Good working knowledge of Microsoft Office, including Excel, Word and Outlook.
- Previous experience within transport, logistics or installations would be advantageous but isn’t essential.
What’s on Offer?
- £30,000 salary
- Monday to Friday working hours
- No weekend working
- Supportive and friendly team environment
- Long-term career opportunity with a growing business
- Varied role with genuine responsibility
If you’re looking for your next challenge and would like to join a successful business where you can make a real impact, we’d love to hear from you. Apply today or contact Stewart Johnson Partners for a confidential discussion.
Locations
Operations Coordinator in Ashford, Surrey employer: Stewart Johnson Partners Limited
Join a well-established and highly regarded law firm in Northampton, where you will be part of a friendly and supportive legal team dedicated to delivering exceptional client service. With a focus on professional development and a varied workload, this role offers a stable and rewarding career path in a collaborative environment that values your contributions.
Contact Details:
Stewart Johnson Partners Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in Ashford, Surrey
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Stewart Johnson Partners Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Stewart Johnson Partners Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Stewart Johnson Partners Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator in Ashford, Surrey
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Stewart Johnson Partners Limited:This is your chance to really connect with the team at Stewart Johnson Partners Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Stewart Johnson Partners Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Stewart Johnson Partners Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Stewart Johnson Partners Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Stewart Johnson Partners Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
