At a Glance
- Tasks: Support business applications, resolve user queries, and improve processes with tech.
- Company: Join Polyframe Products Ltd, a leader in fenestration solutions for over 25 years.
- Benefits: Enjoy 22 days holiday, life assurance, pension scheme, and free car parking.
- Other info: Receive mentoring from experienced professionals and opportunities for personal development.
- Why this job: Gain hands-on experience in IT while making a real impact on business systems.
- Qualifications: SQL experience and a foundation in IT are essential.
The predicted salary is between 49500 - 60500 £ per year.
Polyframe Products Ltd has provided fenestration solutions to the construction industry for over 25 years.
Manufacturing PVCu windows and doors from our factory in Lenwade using two of the most trusted PVCu profiles, REHAU and Eurocell, we combine the highest quality materials with our fenestration expertise to ensure our customers receive market leading service and quality.
We are now looking for a Junior Business Systems Analyst to join the business at our Lenwade site.
Job Overview
We are seeking a motivated and detail-oriented Junior Business Systems Analyst to join our IT team.
The role will work alongside an experienced IT professional who will provide guidance, mentoring and support.
Over time, the role holder will be expected to develop their knowledge, become more confident in resolving issues independently and take ownership of increasingly complex tasks.
Training, self-directed learning and relevant professional development or certifications may be supported where appropriate.
Duties
- Providing first-line support for business applications and systems.
- Working with third-party software suppliers and support providers where required.
- Investigating and resolving user queries and system issues, escalating more complex problems where appropriate.
- Assisting with user administration, access management and system configuration.
- Supporting the setup, testing and implementation of changes to business systems.
- Assisting with system upgrades, new functionality and improvement projects.
- Working with colleagues across the business to understand system requirements and user needs.
- Helping to identify opportunities to improve business processes through better use of technology and systems.
- Assisting with data quality, data maintenance and basic reporting.
- Logging, tracking and managing support requests and system issues.
- Key Capabilities
- Self-motivated and able to work independently, using initiative to achieve objectives.
- Strong communicator, with the ability to engage effectively with both technical and non-technical colleagues and build positive working relationships.
- Confident in asking questions, seeking clarification, and requesting support when required.
- Positive, proactive, and customer-focused, with a strong commitment to delivering a high-quality service.
- Takes ownership of personal learning and development, actively seeking opportunities to build knowledge and skills.
- Hard-working, resilient, and able to remain focused and adaptable when faced with challenges.
- Strong attention to detail, with a methodical, logical, and well-organised approach to work.
Essential Experience
- SQL experience
- Foundation qualification/experience in IT
Benefits Offered
- 22 day holiday plus Bank Holidays
- Holiday Purchase Scheme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme
- One day’s paid volunteering leave to support your chosen charity
- Free Car Parking
- #J-18808-Ljbffr
Junior Business Systems Analyst in Norwich employer: Stevenswood
Stevenswood is an exceptional employer that values its employees by offering a competitive salary and uncapped bonus potential, ensuring that hard work is rewarded. Located in Leeds, the company fosters a supportive work culture that encourages professional growth and development, making it an ideal place for trade counter professionals to thrive and take ownership of their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Business Systems Analyst in Norwich
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Stevenswood values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Stevenswood might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Stevenswood!
✨Direct Apply to Stevenswood
Let's not forget to apply directly through the Stevenswood website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior Business Systems Analyst in Norwich
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Stevenswood.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Stevenswood. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Stevenswood
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
