Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive and deliver high-quality fenestration products across the UK, ensuring safety and customer satisfaction.
- Company: Join Polyframe Products Ltd, a trusted name in the construction industry for over 25 years.
- Benefits: Enjoy competitive pay, overtime opportunities, generous holiday, and a supportive work environment.
- Other info: Flexible hours with opportunities for overnight stays and a positive, friendly work culture.
- Why this job: Be part of a dynamic team making a real impact in the construction sector.
- Qualifications: Must hold a valid UK driving licence and have experience in multi-drop delivery driving.
The predicted salary is between 30888 - 30888 £ per year.
Polyframe Products Ltd has provided fenestration solutions to the construction industry for over 25 years. Manufacturing PVCu windows and doors from our factory in Lenwade using two of the most trusted PVCu profiles, REHAU and Eurocell, we combine the highest quality materials with our fenestration expertise to ensure our customers receive market leading service and quality.
Responsibilities
- Loading and Unloading
- Ensure that all products are loaded and unloaded in a safe and suitable manner using approved methods and mechanical handling aids as appropriate to the size, weight and type of equipment.
- Ensure that the total payload does not exceed vehicle weight limits and is evenly distributed on the vehicle.
- Use suitable approved methods to secure the load in/on the vehicle during transit and, where appropriate, ensure it is protected from weather, impact or other damage.
- Check paperwork to ensure that all delivery/collection loads are correct as to description prior to setting off and ensure that all equipment on the vehicle is accounted for.
- Visually inspect products being unloaded and loaded for delivery or collection to observe that it is complete and in good condition. Rectify/report any issues to the dispatch department as appropriate.
- Deliveries and Collections
- Deliver products to customer sites, ensuring that only authorised personnel receive and sign for the goods, and complying as far as possible with customer directions.
- Ensure that all site rules are observed whenever operating on customers’ premises.
- Comply with all company and site health & safety rules including the correct use of PPE where appropriate.
- Any collections must have the correct paperwork, ensuring that all products and accessories designated for collection are identified and collected, and ensuring that any excess, shortage or damage is correctly recorded and acknowledged by a person authorised to act on behalf of the customer.
- Working with the Transport Supervisor/Planner, agree an itinerary prior to leaving the base depot or point of collection, delivery or transfer, and keep in contact with the Dispatch Department to notify progress or any delays or difficulties and agree an alternative schedule if circumstances dictate.
- Ensure all returns/collections are labelled with a Returns Label and unloaded from vehicle before the end of your shift.
- Customer Service Standards, Promotion of the Company
- Strive always to conform to agreed delivery times and instructions, while paying due regard to the legal requirements of the Road Traffic Act and the Drivers Hours Regulations.
- Ensure that customers are notified in advance of any anticipated problems or delays.
- Make every effort to advise and assist customers in a helpful and courteous manner and to promote a favourable view of the company.
- Demonstrate flexibility by being prepared to work outside of normal working hours to meet customer requirements.
- Respond sympathetically but neutrally to any customer complaints and ensure that these are relayed to the Depot Manager.
- Always maintain a smart standard of personal presentation and wear clean and presentable branded company workwear.
- Build trust and relationship with customers.
- Distribute company promotional literature and catalogues and keep customers informed of the range of products or services offered, highlighting any new products which may be of interest.
- Gather sales intelligence on new customer requirements and sites and report this to the Transport Supervisor/Planner.
Skills & Experience
- Holds a Full driving licence valid in the UK for the class of vehicle to be driven.
- Previous experience of multi-drop delivery driving, and of driving the relevant vehicle class.
- Has a good knowledge of the geography of Great Britain.
- Good standard of personal presentation, spoken English and handwriting.
- Good knowledge of legislation affecting commercial vehicle operating procedures.
- Able to carry out manual handling tasks.
- Positive, pro-active person with a friendly approach.
- A great work ethic with a positive, can-do attitude.
What We Offer
- Salary: £14.85ph = £30,888pa + Overtime after 48 hours x 1.3.
- Bonus: up to £800 per annum.
- Contract: Permanent.
- Hours: Tuesday to Friday 40 hours, (4am Starts and on average 1/2 overnight stay a week when needed, £25 overnight payment).
- Location: Norwich (You will be covering anywhere in the UK).
- Benefits Offered
- 22 days holiday plus Bank Holidays (pro rata based on 4 days per week).
- Holiday Purchase Scheme.
- Life Assurance Scheme.
- Salary Sacrifice Pension Scheme.
- One day’s paid volunteering leave to support your chosen charity.
HGV Driver , Class 2 (4 days per week) in Norwich employer: Stevenswood
Contact Detail:
Stevenswood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Driver , Class 2 (4 days per week) in Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Polyframe Products Ltd. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for HGV drivers and prepare your answers. Highlight your experience with multi-drop deliveries and your knowledge of UK geography to impress them.
✨Tip Number 3
Show off your customer service skills! Since you'll be interacting with customers, be ready to share examples of how you've handled customer complaints or gone the extra mile to ensure satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at Polyframe Products Ltd. Don’t miss out!
We think you need these skills to ace HGV Driver , Class 2 (4 days per week) in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an HGV driver. We want to see your multi-drop delivery skills and any knowledge of the geography of Great Britain. Don’t forget to mention your driving licence details!
Show Off Your Customer Service Skills: Since customer service is key in this role, let us know about your experience dealing with customers. Share examples of how you've handled complaints or gone the extra mile to ensure a positive experience.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Stevenswood
✨Know Your Route
Familiarise yourself with the geography of Great Britain, especially the areas you'll be covering. This will not only help you answer questions about your driving experience but also show that you're proactive and prepared.
✨Safety First
Brush up on health and safety regulations related to driving and loading/unloading. Be ready to discuss how you ensure safety during deliveries and what methods you use to secure loads. This shows you take responsibility seriously.
✨Customer Service Matters
Prepare examples of how you've handled customer interactions in the past. Highlight your ability to maintain a positive attitude, even when faced with challenges. This is key for building trust and promoting a favourable view of the company.
✨Dress to Impress
Make sure to present yourself smartly for the interview. Wearing clean and presentable attire reflects your understanding of the importance of personal presentation, which is crucial in this role.