At a Glance
- Tasks: Assist customers and maintain branch standards while providing exceptional service.
- Company: Join Stevenswood Trade Counters, a leading supplier of windows and doors.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Work Monday to Friday with a focus on teamwork and professionalism.
- Why this job: Be part of a dynamic team and make a difference in customer experiences.
- Qualifications: Strong customer service skills and good numeracy and literacy.
The predicted salary is between 34000 - 38556 £ per year.
Stevenswood Trade Counters Ltd is a dedicated supplier of PVCu and aluminium windows, doors, glass, conservatories and accessories, catering to both trade professionals and homeowners. With trade counters throughout the UK, we offer a wide range of trusted products to retail, trade and distribution clients, whilst providing exceptional service and competitive pricing to help you win more business, streamline installations, and maximise your profits.
We are now looking for a Branch Assistant at our Gateshead Branch to contribute to the overall success of the branch. Working Monday to Thursday 7:30 am-4:30 pm and Friday 7:30 am-3:30 pm.
The successful candidate will place a strong emphasis on providing outstanding customer service. They will work collaboratively with colleagues to uphold consistently high service standards. With pride in their branch, they will contribute to its upkeep and presentation, supporting team members as needed. Customer-focused and professional, they will recognise the importance of representing the Company positively at all times.
We are seeking an individual who can demonstrate exceptional customer service abilities, along with strong numeracy and literacy skills.
Key Responsibilities include:
- To maintain the customer database and ensure that information is kept up-to-date and accurate.
- To assist with end of day banking and reporting.
- To maintain branch standards in terms of organisation, efficiency and cleanliness.
- To ensure that customers are kept updated about all relevant information including orders, quotes and promotions.
- To assist the manager in the collation and delivery of information when requested.
- To assist customers with all aspects of their needs.
Branch Assistant in Gateshead employer: Stevenswood Trade Counters Limited
Stevenswood Trade Counters Ltd is an excellent employer, offering a supportive work culture that prioritises teamwork and outstanding customer service. Located in Gateshead, employees benefit from a structured work schedule with competitive hours, opportunities for professional growth, and a commitment to maintaining high standards in both service and branch presentation. Join us to be part of a dedicated team that values your contributions and fosters a positive environment for personal and career development.
Contact Details:
Stevenswood Trade Counters Limited Recruitment Team
