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- Tasks: Manage blocks of apartments, ensuring smooth operations and excellent resident communication.
- Company: Dynamic property management firm with a focus on customer service and team collaboration.
- Benefits: Full-time role with career progression, training support, and a friendly work environment.
- Why this job: Join a growing team and make a real impact in property management while advancing your career.
- Qualifications: Experience in block management or lettings; relevant qualifications are a plus but not essential.
- Other info: Flexible working hours with opportunities for professional development and mentorship.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced lettings manager, assistant block manager or experienced block property manager looking for the next career move? If so, keep on reading:
Stevenson Whyte, one of the highest rated building managing agents in the northwest, is looking for a customer service focused property manager to join our team, looking after buildings and estates for our clients. How are we the highest rated? Because we\’re a people first business; limiting unit numbers to make sure workloads are manageable (unlike our competitors) to ensure we\’re able to provide an excellent service. Our property managers care for an average of 500 units, which is around a third that of other agents! Burn out and stress is endemic in the industry and we\’re doing our upmost (genuinely) to not be like our competitors, which is why portfolios are significantly smaller and senior level support is always on hand.
The ideal candidate would already be working as a block property manager, looking for a more rewarding role, however, we also invite applications from those working in lettings management or block management assistant roles looking to further their career, offering much more responsibility and challenges than lettings as you\’ll be looking after whole blocks of apartments and estates, not just singular properties. Those with considerable block property management experience will be considered for fast track to a senior property manager role.
We aren\’t a huge corporate, faceless agent; customer service, being proactive and just getting the job done is what sets us out from our competitors. If we sound like the company that you\’re looking for then please do apply. The daily duties would include, but not be limited to:
- Overseeing the smooth running of your portfolio – taking calls, handling enquiries and arranging call outs with contractors.
- Keeping residents updated – either personally or via our bulk message platform.
- Working with clients to set plans for future improvements/maintenance, obtaining quotes and setting a budget to suit.
- Assisting with budget & financial control – checking expenditure and identifying debtors, using our very user friendly system.
- Visiting and inspecting some of our developments – you\’d likely have a couple to look after directly, which will increase with experience.
- Helping to provide updates to clients – informing them of issues and what our plans/recommendations are.
- Identifying potential new business – noting down developments that look unloved, where we may be able to assist.
A relevant qualification would be beneficial but not essential, we\’d support you in attaining TPI accreditation and provide ongoing training.
Other ideal traits are:
- Basic knowledge of financial administration (service charge accounting)
- Effective numeracy and data entry skills
- Excellent interpersonal skills
- Ability to maintain a high level of accuracy
- Ability to meet deadlines and grasp the urgency of departmental activities
- Excellent problem solving skills
Personal Skills/Attributes
- Maintaining strict confidentiality
- Demonstrate sound work ethics
- Flexibility
- Be assertive and dynamic
- Maintaining relationships with all stakeholders
- Can work independently
- Problem analysis and solving
- Professionalism
- Fast learner
- Full driving licence
Working Hours
This role is full time, 9am-5.30pm plus occasional late working to attend occasional meetings, where time off in lieu is taken.
Our team has doubled in 12 months and shows no signs of stopping. Career progression is very real with Stevenson Whyte, taking on larger buildings and supporting more junior members of the team as your own experience and skills grow. Those with 5+ years of block property manager experience will be considered for progression to Senior Property Manager, broadening responsibilities and being part of our operations team.
The salary range is £30,000.00-£40,000.00 per year depending on experience. I.e. those with no block management experience would likely have a starting salary in the region of £30,000 and those with several years as a block manager and hold TPI qualifications, closer to £40,000. Yes, some agents may offer higher salaries but you\’ll be given 2-3 times the workload and stress, resulting in a high turnover of staff due to burn out. Thankfully, by putting our people first we do not suffer the same turnover of our competitors.
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Property Manager (block management) employer: Stevenson Whyte
Contact Detail:
Stevenson Whyte Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager (block management)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a great position.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and experience. Join relevant groups, engage with posts, and connect with industry professionals. This can help you get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their needs, especially in block management. Show them you're not just another candidate, but the right fit for their team.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Property Manager (block management)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Manager role. Highlight any block management or lettings experience you have, and don’t forget to mention your customer service skills – we love a proactive approach!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've successfully managed properties or improved client relationships in the past.
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving abilities. Whether it’s handling tenant issues or managing budgets, share a story that demonstrates how you tackled a challenge effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and it shows you’re keen to join our fantastic team at StudySmarter!
How to prepare for a job interview at Stevenson Whyte
✨Know Your Portfolio Inside Out
Before the interview, make sure you’re familiar with the types of properties you’ll be managing. Research common issues in block management and think about how you would handle them. This shows your potential employer that you’re proactive and ready to take on the responsibilities.
✨Show Off Your Customer Service Skills
Since this company prides itself on excellent customer service, prepare examples of how you've gone above and beyond for clients in the past. Think about specific situations where your interpersonal skills made a difference, as this will resonate well with the interviewers.
✨Demonstrate Financial Acumen
Brush up on basic financial administration and service charge accounting. Be ready to discuss how you’ve managed budgets or dealt with debtors in previous roles. This will highlight your ability to handle the financial aspects of property management effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to block management and their future plans. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values and career goals.
