At a Glance
- Tasks: Manage medium-large property developments and lead a growing team of 35.
- Company: A rapidly growing local property management firm focused on excellent customer service.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Enjoy a collaborative culture that values innovation and employee well-being.
- Why this job: Join a dynamic team where your expertise makes a real difference in property management.
- Qualifications: Five years of experience in block property management, especially with large estates.
Due to continuing growth, we are looking to strengthen our team with a Senior Property Manager, tasked with caring for a few medium-large developments (circa 500 – 700 units) and being involved with managing our team of 35 and growing, though primarily focused on managing buildings. We are on the lookout for someone who enjoys property management and wants to be given the breathing space to provide an excellent service, rather than being overloaded with thousands of units. We need someone with at least five years of prior experience as a Block Property Manager, preferably large estates and high-rise buildings and those with previous/ongoing cladding remediation too.
As an experienced Property Manager, you would be well aware of the day-to-day duties, which would include:
- Oversee the smooth running of the portfolio.
- Attend and prepare for regular meetings with residents/directors.
- Conduct routine inspections and schedule maintenance.
- Chair and minute meetings as appropriate and take actions resulting from these.
- Budget and financial control – our system is a big help with this.
- Build and maintain relationships with all stakeholders.
- Resolving of queries received on the portfolio.
- Helping to acquire new business (where commission can also be earned).
- Assisting with complaints handling (thankfully we don’t get many at all but can’t always please everyone!).
We are very much a team that works closely and learns from each other every day, as no two days in this industry are ever the same. We excel because our focus is on customer service, so we keep unit numbers per Property Manager lower than any other agent, to ensure each block gets a good level of attention and our staff aren’t overworked. We aren’t a national agent and will never be as the service is never close to that of a good, local agent.
Other Ideal Traits Are:
- Excellent knowledge of financial administration (service charge accounting)
- Effective numeracy and data entry skills
- Experience in handling cladding replacement work/building safety fund applications
- Excellent interpersonal skills
- Ability to maintain a high level of accuracy
- Ability to meet deadlines and grasp the urgency of departmental activities
- Experience in managing staff
- TPI level 3
Personal Skills/Attributes:
- Maintaining strict confidentiality
- Demonstrate sound work ethics
- Flexibility
- Be assertive and dynamic
- Be deadline driven
- Maintaining relationships with all stakeholders
- Can work independently
- Problem analysis and solving
- Professionalism
- Full drivers licence and ideally own car
A Little More About Us: We have grown considerably in the last five years but have done so carefully, choosing our clients and setting reasonable fees – we don’t low ball to win business. We are keen not to make the same mistakes as the big agents and are open to ideas and innovation to help improve our services and the work environment of our team.
If that sounds interesting, then please apply.
Senior Property Manager - Block Management in Manchester employer: Stevenson Whyte
Join one of Manchester's highest-rated managing agents as a Property Manager, where we prioritise quality service over size. With manageable portfolios and a supportive team environment, you'll have the opportunity to grow your career with fast-track progression to a Senior Property Manager role. Enjoy a flexible work culture that values customer service and proactive problem-solving, all while being part of a dynamic team dedicated to making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager - Block Management in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a Senior Property Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of block management and recent trends in the industry. Be ready to discuss your experience with large estates and cladding remediation, as these are hot topics right now!
✨Tip Number 3
Showcase your interpersonal skills during interviews. Remember, property management is all about building relationships, so be sure to highlight your ability to connect with residents and stakeholders alike.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Property Manager - Block Management in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects your experience in property management, especially with medium-large developments. Highlight your previous roles and responsibilities that align with what we're looking for, like managing teams and overseeing budgets.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for property management and how you can contribute to our team. Mention specific experiences that demonstrate your skills in handling cladding remediation or managing high-rise buildings.
Showcase Your Interpersonal Skills:We value strong relationships with stakeholders, so don’t forget to mention your interpersonal skills. Give examples of how you've successfully resolved queries or handled complaints in the past – it’ll show us you’re a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Stevenson Whyte
✨Know Your Portfolio Inside Out
Before the interview, make sure you’re familiar with the types of properties the company manages. Understand the specifics of block management, especially for medium-large developments. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Highlight your five-plus years of experience in property management, particularly with large estates and high-rise buildings. Be ready to discuss specific challenges you've faced and how you resolved them, especially regarding cladding remediation and financial administration.
✨Demonstrate Your People Skills
Since the role involves managing a team and building relationships with stakeholders, prepare examples that showcase your interpersonal skills. Think about times when you successfully resolved conflicts or improved team dynamics, as this will resonate well with the interviewers.
✨Prepare Questions That Matter
Have a few thoughtful questions ready about the company’s approach to customer service and team dynamics. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values, especially since they prioritise a supportive work environment.
