At a Glance
- Tasks: Lead and deliver engaging Microsoft 365 training to empower staff and elected Members.
- Company: Join Stevenage Borough Council, a forward-thinking organisation committed to digital transformation.
- Benefits: Enjoy flexible working, generous holiday, and extensive learning opportunities.
- Other info: Dynamic role with opportunities for career growth and collaboration across multiple stakeholders.
- Why this job: Make a real impact by driving digital adoption and building confidence in modern tools.
- Qualifications: Experience in M365 training, strong leadership, and excellent communication skills required.
We are looking for a dynamic and experienced Senior Microsoft 365 (M365) Trainer to lead the delivery of our M365 Awareness & Training Programme across Stevenage and East Herts Councils. This key role focuses on driving adoption, enabling behaviour change, and building digital capability—helping staff and elected Members confidently embrace modern ways of working.
Key responsibilities
- Lead and manage a team of M365 trainers across both councils
- Identify training needs and develop a blended learning approach (in‑person, online, and self‑service content)
- Design and deliver engaging, role‑based training aligned to programme priorities
- Develop learning pathways informed by Digital Skills Survey insights
- Deliver practical, scenario‑based training focused on real‑life ways of working
- Produce accessible, inclusive learning materials and guidance
- Support communication and engagement activities (e.g., FAQs, case studies) in collaboration with Communications teams
- Monitor and evaluate training impact, supporting KPIs and continuous improvement
- Lead an M365 Champions network to embed adoption across the organisation
- Work with ICT and GDPR leads to ensure safe and effective use of M365 tools
- Recommend and manage external training provision where appropriate (e.g., Power BI, Power Automate)
- Drive a culture of continuous learning and encourage self‑service capability in an evolving digital environment
About you
- Proven experience delivering M365 training and driving adoption across organisations
- Strong leadership skills with experience managing or mentoring training teams
- Ability to design engaging, blended learning programmes tailored to different roles and skill levels
- Excellent communication and stakeholder management skills, including working with senior leadership
- Experience creating accessible and inclusive learning content
- Strong understanding of modern workplace tools and ways of working within M365
- Experience measuring training impact and using data to drive continuous improvement
- Collaborative mindset, with the ability to build networks such as champions communities
- Passion for enabling others and building confidence in digital tools
- High organisational, proactive, and comfortable working across multiple stakeholders
Benefits
- Pension scheme: career‑average pension scheme with generous benefits upon retirement, and pension for dependants
- Flexible working available upon request, subject to operational requirements
- Part‑time and job‑share opportunities available for full‑time vacancies
- A variety of paid and unpaid leave covering emergency, planned, maternity, paternity, adoption and parental leave
- 25 days holiday rising to 31 days (depending on Local Government service)
- Extensive learning and development opportunities
- Employee Assistance Programme – 24/7 confidential advice and support
- Season ticket loans and discounts for public transport
- Cycling to Work scheme
- Access to Stevenage Credit Union savings, life insurance and loans
- Member discounts at Civil Service Sports Council and other programmes
- Trade Union membership available for a small fee
Equal Opportunities
Stevenage Borough Council is committed to Equal Opportunities for All.
Safeguarding
Stevenage Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment.
Senior Microsoft 365 Trainer in Stevenage employer: Stevenage Borough Council
Stevenage Borough Council is an exceptional employer that prioritises employee growth and well-being, offering extensive learning and development opportunities alongside a supportive work culture. With flexible working arrangements, generous leave policies, and a commitment to equal opportunities, this role as a Senior Microsoft 365 Trainer not only allows you to lead impactful training initiatives but also fosters a collaborative environment where your contributions are valued. Join us in making a difference while enjoying the benefits of a career that supports both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Microsoft 365 Trainer in Stevenage
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Stevenage Borough Council looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Senior Microsoft 365 Trainer at Stevenage Borough Council, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Senior Microsoft 365 Trainer in Stevenage
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Stevenage Borough Council, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Stevenage Borough Council and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Stevenage Borough Council
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Stevenage Borough Council might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Stevenage Borough Council.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
