At a Glance
- Tasks: Lead exciting projects that enhance customer experiences and modernise services.
- Company: Join a dynamic council team focused on meaningful change.
- Benefits: Enjoy flexible working, generous holidays, and extensive development opportunities.
- Other info: Hybrid role with great career growth potential.
- Why this job: Make a real impact in local government while collaborating with passionate professionals.
- Qualifications: Project management experience with strong interpersonal skills required.
37 Hours per week £46,142 to £49,282 pa – pro rata for hours worked
Fixed Term Contract – 12 months
Stevenage / Hybrid
About the Role
Our Business Change & Digital team is expanding, and we’re looking for passionate and curious people with experience in project management and a desire to support and inspire others. As a Business Change Project Manager, you’ll play a pivotal role in helping the council deliver excellent customer experiences across all channels and modernise the way we work. You’ll lead customer-centred change projects that improve digital services, enable staff to be more productive, reduce costs, and make better use of technology.
What you’ll be doing
- Managing delivery of business change projects creating clear deliverable plans, managing staff resources and engagement with Sponsors.
- Contributing to discovery work and business case development to build the case for change and ensure delivery of value for customers and the council.
- Working collaboratively across multiple teams and with partners to turn user and business needs into clear deliverables.
- Navigating risks, managing budgets, and keeping projects on track to achieve outcomes.
- Measuring the impact of change to ensure benefits are realised and improvements are sustained.
What we’re looking for
- Experience of delivering projects using Waterfall and/or Agile methods.
- Strong interpersonal skills and the confidence to work effectively with a wide range of stakeholders.
- Ideally, experience working in council or public sector multi-disciplinary organisations (however not essential).
- An innovative, self-motivated, open-minded and flexible approach.
- A genuine enthusiasm for making services and local government better.
Why join us?
You’ll be part of a supportive in-house delivery team, working alongside project and programme managers, business analysts and digital developers. Most importantly, you’ll have the opportunity to deliver meaningful change that improves services for customers, supports colleagues, and has a real impact across the council. This is a hybrid role with a minimum of 2 days per week in the office in Stevenage. In addition, you will need to be flexible and adapt your working location to meet the needs, culture and ways of working of the teams you support.
Our Benefits
- Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
- Flexible working: available upon request, subject to operational requirements.
- Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
- A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
- 25 days holiday rising to 31 days (depending on Local Government service).
- An extensive range of learning and development opportunities.
- Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues.
- Season ticket loans and discounts for public transport.
- Cycle to Work scheme.
- Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
- Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC).
- Discounted Health and Fitness membership.
- Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.
Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting.
Closing date for receipt of applications: 28 June 2026
Interviews will be held weeks commencing: 13 and 20 July 2026
Project Manager in Stevenage employer: Stevenage Borough Council
Join our dynamic Business Change & Digital team in Stevenage, where you'll have the chance to lead impactful projects that enhance customer experiences and modernise local government services. We pride ourselves on a supportive work culture that fosters collaboration and innovation, offering flexible working arrangements, extensive learning opportunities, and a comprehensive benefits package including generous leave and pension schemes. This role not only allows you to make a real difference in the community but also supports your personal and professional growth in a vibrant hybrid work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your pitch! Be ready to explain how your project management skills can help improve services and drive change. Keep it concise and focus on the impact you've made in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a positive impact.
We think you need these skills to ace Project Manager in Stevenage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Project Manager role. Highlight your project management experience, especially with Waterfall and Agile methods, to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for business change and how you can contribute to improving services. Be genuine and let your enthusiasm for the role come through.
Showcase Your Interpersonal Skills:Since this role involves working with various stakeholders, make sure to highlight your strong interpersonal skills in your application. Share examples of how you've successfully collaborated with others in past projects.
Follow the Application Process:Don’t forget to complete your application on our ATS system! It’s crucial for ensuring your CV gets seen by the hiring manager. We want to see your application, so make sure you follow through on our website!
How to prepare for a job interview at Stevenage Borough Council
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with your past projects. Be ready to discuss specific examples where you’ve successfully managed change, especially in a customer-focused environment. Highlight how you navigated challenges and delivered results.
✨Showcase Your Stakeholder Skills
As a Project Manager, you'll be working with various stakeholders. Prepare to share examples of how you've effectively communicated and collaborated with different teams. This will demonstrate your strong interpersonal skills and ability to engage with diverse groups.
✨Understand Agile and Waterfall Methodologies
Brush up on both Agile and Waterfall project management methodologies. Be prepared to discuss which approach you prefer and why, as well as how you’ve applied these methods in real-world scenarios. This shows your adaptability and understanding of project management best practices.
✨Emphasise Your Passion for Change
Express your enthusiasm for making services better, particularly in a public sector context. Share your vision for how you can contribute to improving digital services and enhancing customer experiences. This will resonate well with the council's goals and values.
