At a Glance
- Tasks: Deliver engaging Microsoft 365 training and support to boost digital confidence across the organisation.
- Company: Join Stevenage Borough Council, a supportive and inclusive workplace.
- Benefits: Enjoy flexible working, generous holiday, and extensive learning opportunities.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by helping others master essential digital tools.
- Qualifications: Experience with M365 tools and strong communication skills are key.
As an M365 Trainer, you will play a key part in delivering the Council’s Microsoft 365 (M365) Awareness & Training Programme. Working closely with the Senior M365 Trainer and programme team, you will help staff build confidence in everyday use of M365 tools and support consistent, modern ways of working across the organisation.
You will deliver a mix of face to face and virtual training, run drop in support sessions, maintain learning materials, and provide practical guidance to staff as they develop their digital capability. You will also work with our network of M365 Champions to help identify learning needs and promote opportunities to improve collaboration and productivity.
This is an excellent opportunity to develop specialist skills in digital learning, change support, and Microsoft 365 adoption. You will receive mentoring, support and direction from senior colleagues and will be encouraged to grow your capability throughout the programme.
Your training scope will include everyday use of Teams, SharePoint Online, OneDrive, Outlook, Word, Excel, PowerPoint, and selected apps such as Planner, Forms, Lists and Stream, with Copilot awareness delivered in line with organisational guidance.
You will be someone who enjoys helping others learn and has a passion for improving digital confidence across the organisation. You don’t need to be a technical expert, but you should be experienced in using M365 tools and able to explain them clearly to colleagues with different levels of experience.
You will bring strong communication skills, patience, and a supportive approach to helping staff adopt new ways of working. You will be confident delivering training, responding to common queries, and working with champions and key users to embed learning.
You will also be someone who:
- Enjoys working collaboratively and supporting others
- Is organised, proactive and able to manage multiple training activities
- Can gather feedback and share insights to help improve the programme
- Demonstrates a positive, “one team” mindset and contributes to continuous improvement
- Understands the importance of good governance, data protection and safe working practices
This role involves working with staff across the Council, partner organisations and elected members, so you will be a strong ambassador for the programme and the organisation.
Our Benefits
- Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- Flexible working: available upon request, subject to operational requirements
- Part time and Job share opportunities – all our full‑time vacancies are open to job share unless otherwise stated
- A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
- 25 days holiday rising to 31 days (depending on Local Government service)
- An extensive range of learning and development opportunities
- Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
- Season ticket loans and discounts for public transport
- Cycle to Work scheme
- Stevenage Credit Union: secure savings, free life insurance and access to cheap loans
- Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
- Discounted Health and Fitness membership
- Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
Equal Opportunities
Stevenage Borough Council is committed to Equal Opportunities for All. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board.
Microsoft 365 Training Officers in Stevenage employer: Stevenage Borough Council
Stevenage Borough Council is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where collaboration and continuous improvement are at the forefront. With flexible working options, generous leave policies, and a commitment to equal opportunities, employees can thrive in their roles while contributing to meaningful digital transformation initiatives within the community. The opportunity to develop specialist skills in digital learning and receive mentorship from experienced colleagues makes this a rewarding place to work for those passionate about enhancing digital confidence across the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft 365 Training Officers in Stevenage
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We think you need these skills to ace Microsoft 365 Training Officers in Stevenage
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Stevenage Borough Council, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Stevenage Borough Council and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Stevenage Borough Council
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Stevenage Borough Council might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Stevenage Borough Council.
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Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
