At a Glance
- Tasks: Inspect buildings, diagnose issues, and ensure high-quality repairs for residents.
- Company: Join Stevenage Borough Council, dedicated to community welfare and professional standards.
- Benefits: Enjoy flexible working, generous holidays, and a supportive pension scheme.
- Other info: Opportunities for career growth and continuous learning in a dynamic environment.
- Why this job: Make a real difference in your community while developing your surveying skills.
- Qualifications: Qualified surveyor with experience in building maintenance and compliance.
The predicted salary is between 46142 - 49282 £ per year.
To provide specialist professional repair & maintenance expertise and guidance around complex matters by utilising qualified surveying expertise and minimising the Council’s liability. To ensure the repairing obligations to residents are delivered within the terms of its tenancy agreements, leases and statutory obligations. The qualified repairs surveyors would ensure that our stock is maintained and repaired to a professional standard, rather than just best endeavours.
About You
- Inspect & diagnose defects in building fabric/services
- Produce costed specifications and schedules of work instructions to remedy defects
- Be responsible for quality and compliance of work delivered by Repairs Team including contractor work and to negate the risk of damage to property and people
- Supervise works in progress
- Monitor contractor and Direct Labour Organisation (DLO) performance
- Issue variation orders and further instructions as and when required
- Evaluate, approve or reject claims and invoices received from contractors in accordance with SBC’s financial regulations
- Inspect and sign off completed work and deal with substandard works
- Investigate and respond to residents enquiries in a timely manner in accordance with service standards
- Manage complaints and Housing Disrepair investigations in line with the housing disrepair pre action protocol and take action to remedy in line with SBC complaints procedure
- Take ownership and proactively formulate a response including analysing trends, communicating with customers face to face, on the telephone, letter or email to resolve and close complaints effectively, meeting organisational deadlines
- Arrange appointments with residents to survey properties
- Instruct and manage specialist contractors with clear written briefs, whilst providing legislative and regulatory technical support and guidance to DLO
- Keep contractor spend to a minimum, reviewing contractor quotes to ensure accuracy. Scrutinise and verify variations and invoices before approving and processing for payment
- Ensure all submitted invoices are coded to the correct expenditure code and are dealt with in accordance with SBC requirements and that all costs are recovered in line with Financial Regulations
- Investigate discrepancies in specification against invoice, attending site to inspect / post inspect work delivered ensuring full compliance is met
- Obtain and evaluate quotations received from external contractors and issue works orders
- Monitor and work within set budget parameters
- Provide technical expertise in relation to insurance claim investigation in line with policy
- Produce relevant documentation to enable the preparation of s20 leasehold consultation as necessary
- Undertake assessments to establish compliance within statutory duties in relation to (but not limited to) asbestos, legionella, fire
- Using own initiative within Council guidelines, handle complex issues, providing services which are in line with best practice, legislation and best value for money (VFM)
Our Benefits
- Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- Flexible working: available upon request, subject to operational requirements
- Part time and Job share opportunities – all our full-time vacancies are open to job share unless otherwise stated
- A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
- 25 days holiday rising to 31 days (depending on Local Government service)
- An extensive range of learning and development opportunities
- Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
- Season ticket loans and discounts for public transport
- Cycle to Work scheme
- Stevenage Credit Union: secure savings, free life insurance and access to cheap loans
- Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
- Discounted Health and Fitness membership
- Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board | Hertfordshire County Council. Stevenage Borough Council is committed to Equal Opportunities for All.
Maintenance Surveyor in Stevenage employer: Stevenage Borough Council
Stevenage Borough Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working options, generous holiday allowances, and a commitment to continuous learning, employees can thrive in their roles while making a meaningful impact in the community. The council's dedication to safeguarding and promoting welfare ensures a fulfilling and responsible work environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Surveyor in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills as a Maintenance Surveyor can help them achieve their goals. Tailor your responses to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with inspections, compliance, and managing contractors effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Maintenance Surveyor in Stevenage
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Maintenance Surveyor role. Highlight your relevant experience in building inspections, repairs, and compliance with statutory duties to show us you’re the right fit.
Showcase Your Expertise:Don’t hold back on showcasing your surveying qualifications and any specific technical skills you have. We want to see how your expertise can help us maintain our properties to a professional standard.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups, and you’ll find all the details you need there!
How to prepare for a job interview at Stevenage Borough Council
✨Know Your Stuff
Make sure you brush up on your surveying knowledge, especially around building fabric and maintenance. Be ready to discuss specific examples of how you've diagnosed defects or managed contractor performance in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've handled complex issues or complaints effectively. Highlight your ability to analyse trends and communicate solutions clearly, as this will demonstrate your proactive approach.
✨Understand the Council's Standards
Familiarise yourself with the council's obligations and standards regarding repairs and maintenance. Being able to reference these during your interview will show that you're aligned with their values and expectations.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team you'll be working with. This not only shows your interest but also gives you a chance to assess if the position is the right fit for you.
